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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I purchased these for all the members of our family to make personalized Christmas shirts. They came quickly and are perfect for my project
Easy to find what we needed. The order came much sooner than expected and everything was correct and accounted for. Thank you for being there!
We were having a budget issue with our program and my husband and I wanted to contribute. When I saw the ad, I didn't believe it. I ordered 36 pairs of pants between $. 49 to.$. 99 per pair. I spent more on shipping than for the order. When we received the pants, they were not only a good deal, they were quality and THAT is the best part of the entire process. We received them in a very timely manner. Thank you Epic Sports!
Communication was good the item looks like the picture however it is very thin and lightweight I thought it would be a thicker material the logo came out nice!
The items I ordered on the website were listed as youth large. When I received the items, they could fit me as a 5'5" adult. When I reached out to return the items, I would have had to pay $85 to ship the items back. The whole situation was awful and due to poor item description I am now out $85.
I purchased an Alabama outdoor tv cover. We haven't opened it yet because it's a Christmas gift. Purchase and delivery was easy.
The experience was great. I will definitely shop with you all again.
Prior to ordering, I verified that the item I wanted was showing a older model on the website. Even though my previous order was fulfilled with an updated model. I placed the order hoping that it would be the new model that I received. Thankfully, it was.
Had a huge selection of closeouts and was able to find everything I was needing.
It seems %90 images i choose. Download, & submit to epic for customization all get rejected or need to be modified, enhanced, reviewed, approved.
Compare this to other on line stores which almost never rejected or require modification. Plus purchased & customization products arrive at my door step much quicker.
These epic sports issues are constant & on going every time. Some improvements & availability need to be done by epic sports.
P.S. Epic sports enough already with the pop in ads while I'm visiting other sites like YouTube, Facebook, etc. It only annoys & discourages me from using your store for purchases.
Thank you
Ordering easy unfortunately it is a close out item and not
returnable
Easy website to use with a ton of options and styles. My order was on my doorstep 2 days later with evething that I ordered. Great quality as well.
Hi, I just received my package, but it's missing what I requested. The hat and the backpack did not come with the logo I ordered.
Can you please help me fix this issue or let me know the next steps to get the correct items?
Thank you.
This is the second time I used Epic Sports for my teams jerseys. This year we kept it a little more simple and we got or jerseys in record time. Glad we used them and the price was right. Thanks Epic
Great service. Within 24 hours sent a more defined version of the custom picture I used. Items came out great and the shipping was fast for custom shirt. Already placed two more orders.
My experience was great, I ordered and it was delivered successfully. Truly appreciate this business checking in on my satisfaction.
Thank you for processing my school's order so quickly. My only question is if the tax exempt form I sent in ensured that our school card was not taxed. If there is a way to let me know, I'd greatly appreciate it.
Took a little long to receive the items I ordered so give yourself about 30 days. The quality is amazing and it was easy to ordered with the team feature.
Epic sports
DO NOT ORDER FROM THEM!
I ordered 16 hoodies from them. Was told they were in stock and would be shipped in 7-10 days. I got tons of texts and emails to expect my order and when. When that day came and went I contacted customer service to check the status. They told me they had just switched vendors and would be shipping things out within the week. When that came and went, I called again. I was told that they actually didn't have any vendor and are in the process of trying to find another one. I called for a third time and was told they finally have one and the items would be sent out soon but didn't have an exact date. They never once called/emailed/text that they were having shipping and vendor issues even though they continued to text about how I should be expecting my order on its due date. They never gave you options or solutions. They just say nothing until you inquire. The hoodies were ordered in the beginning of Aug, we didn't get them until the season was almost over in OCTOBER. When i called asking for a refund they told me absolutely not. That I could send them back in for 50% of what we paid for a store credit. They don't care about customers or doing what's right. They got their money and could care less about you. They are rude and disrespectful. There are other great companies to order these things from and I would highly suggest you seek those out. Epic Sports is not worth your money or your time.
The communications from this company are really great. There was no guesswork because they kept me informed of my order every step of the way.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members