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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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All I had to do
Was type in my prescription and send a pic of it, and, even though it said that they were on back order, I still got them within a week!
Difficulty using virtual try ons. But otherwise ordering online proved to be easier than I thought and the glasses fit well and the progressive lenses work great.
Fantastic deal and great looking glasses. The discount through my insurance was absolutely fantastic so I got some sharp glasses for a good price
Pretty easy. Just wish there were more high end brands to choose from.
Quick and easy! I love them! And they fit my face perfectly I was skeptical about that at first.
Great it was easy to navigate.The quality is amazing as well as the fit! Great experience!
Eyeconic does not have part of my prescription available to fulfill my order so I tried to subsitute without an updated prescription from my doctor. Eyeconic said they couldn't get in touch with my doctor but dr said they never got a call. I started this order on May 2. It's May 5th and order for only my left eye contact won't be shipped until May 13 or after.
Update: it took longer than I had hoped and his was parially bc I didn't read all the instructions on the website.
Easy and painless. I believe that the description of the experience takes more time and energy than ordering the Eyewear.
Easy to navigate website. Was able to put the exact prescription in. Was able to use insurance to help with purchase. Very satisfied with purchase.
Not all have virtual try on, but, everything else about my experience was great!
Had small problem finding me on our family insurance plan, but it was resolved quickly and everything has gone smoothly since.
Loved the quick service and easy purchase. Glasses are gorgeous and fit perfectly. I will continue to buy more from you.
Thanks for making eyeglass shopping easy, fun. And painless.
My package got lost during delivery but Eyeconic responded quickly to my email and investigated with Fedex and resent my glasses at no cost. I am so grateful for their customer service and that I didn't lose money on the lost order. I will definitely shop here again.
The only thing is that insurance allowance is not applied automatically
Easy to use & great selection. I could take my time & keep going back till I find just the right pair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members