business logo of FlightNetwork

FlightNetworkReviews 3,086

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!


flightnetwork.com
Toronto, Ontario, Canada
+112
How would you rate FlightNetwork?
grey star
grey star
grey star
grey star
grey star

FlightNetwork Reviews Summary

The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Indiana
1 review
8 helpful votes
Follow Helen E.
Unfollow Helen E.
Share Review
Report Review

Thank you FlightNetwork
January 21, 2016

This review must be prefaced by a statement that I am 83 years old and am not computer savy. I made flight reservations for an upcoming trip to Washington DC on your website. Then later in the day I realized I had not made a seat election. I called American Airlines but I was told they had no reservation for me. So I next called your offices and talked to Abdul who confirmed that they had no reservations for me. So, whatever I thought I had done on the computer, I hadn't. Abdul personally saw to it that my reservations were made, got me a seat selection, gave me his name and extension should I have any other questions, and said he would send my tickets to me in the mail. And never once did he show any annoyance by my lack of computer knowledge. Thanks Abdul and thanks Flight Network.

Date of experience: January 21, 2016
Canada
2 reviews
1 helpful vote
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Ravi took my problem seriously. He is a good listener and does his best to obtain the information I needed. Also, he helped me find the flights that best suited my purpose.

Date of experience: January 21, 2016
AE
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Easy to use, good price
January 21, 2016

Website easy to use, prices and schedule better than others. One issue - they automatically set me up with an account but didnt tell me what the password is so I cant put my own password in

Date of experience: January 21, 2016
Kenya
1 review
0 helpful votes
Follow Alphonsus N.
Unfollow Alphonsus N.
Share Review
Report Review

I waited to provide feedback until i had traveled and returned to my station as the deal was too good to be true. Now I am am happy to provide feedback. You guys rock and i wont look anywhere else to purchase future air tickets. As a matter of fact, I am placing an order for one with you guys straight away. Alphonsus, Nairobi

Date of experience: January 20, 2016
Oregon
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Share Review
Report Review

Smooth Experience!
January 20, 2016

First time using this site very impressed everything went smoothly. Will check this site first in the future

Date of experience: January 20, 2016
Canada
1 review
0 helpful votes
Follow Patrice G.
Unfollow Patrice G.
Share Review
Report Review

The flight is easy to find, the service is perfect and the price are really good. Even the registration was easy. It was my best booked ever.

Date of experience: January 20, 2016
Canada
1 review
1 helpful vote
Follow Becky H.
Unfollow Becky H.
Share Review
Report Review

He was absolutely great. He took the time to help me with my cancellation. Calling me to let me know the status of his progress as he had to wait for the airline to call him back. And patiently answered my questions. His service was exceptional great. Sorry I didn't get the name but hope you can track him.

Date of experience: January 20, 2016
Pennsylvania
1 review
1 helpful vote
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Easy Peasy
January 20, 2016

This site was easy to navigate, and I was surprised how easy it was to book my flight. It only took one screen to put my information in. The next screen told me that I was booked. It was awesome so I didn't miss out on the great deal that I purchased with the long multiple screens that I have to go through on other sites. It was quick and easy.

Date of experience: January 20, 2016
Illinois
1 review
1 helpful vote
Follow John H.
Unfollow John H.
Share Review
Report Review

The process was very smooth but somehow I missed seeing the fee associated with booking my flight through FlightNetwork.

Date of experience: January 20, 2016
Canada
1 review
1 helpful vote
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

I started to use Flight Network many years ago and it always gives me the expected result in comparison with numerous other names of flight agencies.

As a manager role, I sometimes need to book business trips for the team members using credit card(s) entitled to my name or position. I just did one today online through Flight Network, and soon received a phone call from them for security purpose verification. I appreciate and praise it.

Date of experience: January 20, 2016
Canada
1 review
1 helpful vote
Follow Ian C.
Unfollow Ian C.
Share Review
Report Review

Long Time Customer
January 20, 2016

I have been using FlightNetwork for several years now, I have never had a problem with them. Very functional website that makes booking your own flights so easy!

Date of experience: January 20, 2016
Canada
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Excellent ticket price!
January 20, 2016

First time using this site for flights, so far very happy...

Date of experience: January 20, 2016
Canada
1 review
0 helpful votes
Follow Johannes M.
Unfollow Johannes M.
Share Review
Report Review

Keep it up
January 20, 2016

These people know their business. Very reliable so far. I'm confident everything will go as planned and according to bookings.

Date of experience: January 20, 2016
New York
1 review
1 helpful vote
Follow thomas b.
Unfollow thomas b.
Share Review
Report Review

Easy booking
January 20, 2016

No bait and switch! No hidden fees! Transparent pricing and easy booking. Smooth transaction with no complaints.

Date of experience: January 20, 2016
Canada
1 review
0 helpful votes
Follow Charlene B.
Unfollow Charlene B.
Share Review
Report Review

The site was easy to navigate and I liked that you had all of the flights listed on the top with their prices, and that you have to total price listed, with all fees included.

I have used your flight watch for an up coming trip and if that works well I will leave a 5 star rating.

Date of experience: January 19, 2016
Canada
1 review
0 helpful votes
Follow andrew c.
Unfollow andrew c.
Share Review
Report Review

Fast and cooperative
January 20, 2016

Great experience. Booking was fast and precise. Awesome!

Date of experience: January 19, 2016
Canada
1 review
0 helpful votes
Follow Christine J.
Unfollow Christine J.
Share Review
Report Review

Very helpful by phone
January 19, 2016

I tried to book my flight on line but it kept cutting off, so I phone for assistance and the person I was speaking to was very helpful and did my booking for me. I now have my E ticket.
Us senior are a little slow when working on line. Thank you for having a phone line and I can speak to a real person.?
Mrs. Jim

Date of experience: January 19, 2016
Canada
2 reviews
0 helpful votes
Follow Sharon L.
Unfollow Sharon L.
Share Review
Report Review

Amazing
January 19, 2016

Flight Network is my go to site! User Friendly 10/10... Pricing 10/10... Don't need to sell it, it sells itself, try it!

Date of experience: January 19, 2016
Canada
1 review
0 helpful votes
Follow Ian G.
Unfollow Ian G.
Share Review
Report Review

Awesome!
January 19, 2016

This was quicker and easier than Expedia, whose app wouldn't even let me move on to booking the travel. Great site, easy to use and understand. Didn't change the price between flight selection and booking either, so better than Expedia again!

Date of experience: January 19, 2016
Canada
2 reviews
0 helpful votes
Follow Jill W.
Unfollow Jill W.
Share Review
Report Review

I have used FlightNetwork several times. Now, I just have to go on the site and all the pertinent information is already there. Also, I find FlightNetwork's prices lower than their competitors' prices.

Date of experience: January 19, 2016