FlorenceScovelJewelryReviews 572

I ordered something through Shopify. Paid via PayPal. My money was taken on 12/16. On 12/22 I was told a shipping label was created in Buffalo and awaiting item. No item. Ever. I contacted the "seller" whom sent me confirmation and directions on how to contact. They took 3 days to respond and gave me another completely different email to direct Customer Service issues to. After going back to PayPal and seeing my transaction listed as Florence Scovel Jewelry, I knew this was fraud! I ordered a Lego build-on-brick mug! The number listed to call is no longer in service. That led me to look up reviews. I thought I was shopping on Shopify. I notified PayPal that there are MANY complaints about this "seller". I also responded to Yon, the person who gave me the run around via message. I asked him if he has heard of the FBI Internet crime complaint center? Waiting for the moment these clowns actually read that message. I am filing complaint with FBI along with others. 1 star because I had no other options.

I ordered a couple of items for Christmas. It has come and gone and I still haven't received my items. I received a shipping notice Dec 18. Still nothing! Terrible company. They take days to respond to email. Never answer their FB messages. 24 hour turn around time my foot! Will never ever order from them again. Wish I had read the reviews first!

I had a terrible time receiving my orders. The first order was 3-4 weeks and the second was to be delivered before Christmas. Must say it was before Christmas, 3:45 pm on the 24th. I ordered for my granddaughters who are 7 and 11 years of age. The necklace & bracelets were way to large for them. Can I return these items? Could not find much about returning the items until yesterday. According to their policy you cannot return items purchased more than 30 days ago and or on sale. That makes almost everything this company makes/sells ineligible for a refund. Do not purchase from Florence Scovel Jewelry unless you are certain of delivery time and product.

These people do not deliver because they actually have no real product, just pictures of product. You will NEVER GET YOUR ORDER. They are fraudulent and knowingly steal consumer's money. In fact, if you launch a dispute with them in PayPal, they have ALL disputes AUTOMATICALLY responded to with a "merchant fails to respond" literally the second you file, which escalates automatically to a full claim against them. This means so many people launch formal complaints, they literally can't respond. This is a criminal enterprise, using a storefront built on the Shopify platform, but have no real product or business to support the false storefront. They, like most great frauds, hide behind rhetoric and false claims of supporting charitable organizations, just to trick you into thinking you are dealing with a legitimate company.
Today, I joined numerous others and filed a formal FBI internet criminal fraud complaint. The small amount of my loss is nothing, but when you add up the fact that they do this to thousands of consumers every week, they are making a killing robbing the public blind. I am taking time to write this review, because I am sick of scum, like the people behind this scam, getting honest people's money and I hope someone reads all the posts I will be making before they get robbed by these frauds.

3-5 business days for shipping is an absolute joke. It has been 3 weeks, still nothing. USPS has a label created but nothing since then. I emailed them and got a response that they are sorry and gave me a 20% off for my next purchase for my inconvenience. I will never order from them again. I have looked everywhere for a phone number so I can speak to someone and can't find an actual phone number anywhere. Now they are not responding to my emails. Does anyone actually get merchandise from this company? Does anyone have a phone number for them?

Ordered bracelet in early November for a Christmas present that needs to be shipped. Got my first email saying it was on its way with tracking number. Well checked tracking number for 2 weeks post office never got package. Finally found an email and been getting promising form letters for a month, told them I wanted my money back. Now another tracking number and back to square one, Post office has not received package. BUYER BEWARE these are at the very BEST UNETHICAL people. I believe to be a scam Starting a dispute against them with PayPal.