The best perfumes, that I had ever used. Good advertising.

My girlfriend also love it, Gucci Bloom is her favorite

I purchased a Gucci crossbody online. I received my bag in great condition but the note that came with it was very disheartening and questionable! "Happy valentine to monkey" Now... one could argue that it was accidentally sent but after several attempts for Gucci to respond to emails asking for proof of the note and phone calls, there has been no response or follow up. Customer service unable to tell me if it was sent on purpose. Very disrespectful and troubling! Also... monkey isn't capitalized which leads me to believe they are calling me a monkey... not a nickname. The bag is going back TODAY!

My Gucci necklace was stolen and Gucci costumer service basically told me that it sucks to suck. Not even a coupon code or anything. Never purchase from here. I expected better from such a huge company

I ordered an item for a Christmas on Dec 14. The order went through PayPal but as pending. I never received an order confirmation from Gucci. So I called in and they had no record of it. Was told a manager would call me. Never happened.

I purchased a Gucci all leather shoulder handbag sometime in the mid 1990's at their Phipps Plaza
Store in Atlanta, GA. It was always kept in the original protective bag along with my other designer handbags in my closet. A few years ago, I went to use the bag. I placed my hand inside and felt something strange. A black substance stuck to my hand. I contacted Gucci in NYC. After some time past, I called them. They told me the lining of the bag was kid leather and it disintegrated over time. I disagreed. My Gorsuch Boxing Glove style ski gloves were made of kid leather. I used them for over 20 years with no such problems and they are still good to go. They told me they would fix the lining for a fee of over $300.00. I truly was insulted and disappointed with their customer service and especially the use of inferior material in their product. The price I paid was well over $500.00 at the time of purchase. None of my designer handbags have ever had any problems. I took the bag in question to a leather goods repair shop in Malibu, California. They gave me a letter stating that the bag in question, a black leather Gucci designer signature handbag, definitely had had a synthetic lining now disintegrated. This degrades the quality of the bag and the integrity of the Brand-Gucci. Shame on them for using inferior materials and double shame for not fixing it when called out. More shame for demanding payment to fix something they did wrong.
Not worth something made with a pleather lining.

I did a honest review on Gucci. My sweater was 2,000 dollars it's small but I did answer there text to know the economy isn't getting better with prices for luxury clothing that is indeed affordable in my budget but I need more from labels when I forced to purchase such items it's alot of money to pay when I can earn a living in a place of residence.

Needless to say, my family and I have been customers of the esteemed brand for years and have never faced such damage, especially to a leather good item. Noticeably, this is not a damage inflicted by a customer but a natural one done due to perhaps terrible quality and make of the shoes themselves.

How can genuine leather goods tear themselves apart? Leather items especially from Gucci, LVMH & Hermes Houses are made to last a lifetime. I am not sure how to feel about this as this has more or less made me question the entirety of the Gucci name? How could the Italy office refuse to take responsibility and accountability- this reflects on poor luxury client relationship management along with disastrous quality of genuine leather items. Both Prada & LV have repaired the few times with zero questions asked.

To shortly conclude, if Gucci wants to maintain their haute couture image they should present themselves like one. Or else one might as well get shoes from a junior brand since they are going to tear away in 5 years or less anyway.

I love Gucci, it's one of my all time favorite brands. However, the text on the website is literally small on desktop and tablet. The mobile site is a little better. The site is easy to navigate and the product pages look great.

Other than the website issues, the product line is flawless. The clothing, accessories and even the beauty line are simply amazing.

Gucci is high-end so they are expensive but the quality is great. Some of their accessories are overpriced though.

Recently i have bought from your online store my new pair of shoes and should say that i was really satisfied by my order, starting from fast delievery ending with a high quality of a product. The girl from contact centre told me everything about my order and also made for me a good discount. Recommended this brand!

My granddaughter has a green snake-skin Gucci bracelet. It didn't hold up well, and she now refuses to wear it. The insignia is tarnished gold. I've always liked Gucci, but it does seem to be tattered. Could you please assist Grandma? You can contact me via email. The bracelet was given to me as a present. Thank you so much.

I bought the sneakers from the 5th Avenue Flagship Store and received the incorrect size. I didn't realise it until I got home, so I called the store to inform them that I had been given the incorrect size. So the right pair was put on hold for me, and we decided that I would pick it up the next morning. When I arrived to pick up my shoes, they said they couldn't find them, so the associate searched the system and found that another associate had sold my on-hold sneakers, so I talked to a manager. They tried to persuade me to buy the shoes online, despite the fact that I was going on vacation the following week. They assured me that it would arrive on schedule. I said no, I'd like them to get it from another company and I'll pick it up. They placed the order with another store to get it shipped and said they'd contact me. After four days, no one had contacted me, so I called the store.

Ordered a Gucci bag to ship to Canada. Stated 1-2 days for processing and 2-5 days for delivery. $40 for "express" shipping. It has been almost 4 weeks now and I STILL haven't received my item. It took them 2 weeks and 2 days just to ship the item with no explanation as to why it was delayed. I had to call five times, two times a representative promised me a refund which never processed, finally, the third time it went through. Two representatives said they would email me to follow up on my order - never heard from them again. One also provided their number and said I should only call them to be the main rep for my order, I call them - no answer, no option to leave message. Poor customer service. Now my item has been held in customs for a week, I was told that Gucci has their own broker that deals with their packages, yet somehow it's still so delayed? They have no answers at all. So horribly frustrating. They refused to let me cancel my order before it was even shipped. They just keep pulling me along, providing false information and timelines. Never buy online from them.

I love me some gucci, and their bags will give you like 10 times! Lmao SERIOUSLY THOUGH! Gucci have one of a kind handbags, and most of my designer bags are gucci. Now one thing, I don't like is the (SUPER SOFT) leather handbags they have started to make. They scratch really easy, and you have to be very delicate with the bags that have the (NEW SUPER SOFT LEATHER). I've had to return 3 bags for being scratched up bad upon receiving them. They are are starting to make the bags look to ANIMATED, and they are leaving the sophisticated sexy designed handbags. They new bags are soooo extra, and have to much going on with them. They will have a lion head, 10 colors, and be shaped ugly. GUCCI! PLEASE STOP DESIGNING THESE BAGS LIKE THEY ARE FOR THE RUNWAY LOL I love a nice, sophisticated, super stylish handbag. Other than the NEW BAGS, AND NEW SOFT LEATHER. Their bags last a lifetime, and they will ALWAYS be in style no matter if it's 50 years from now!