HandyReviews 994

The handyman rescheduled the appointment minutes with short notice. I paid for a two hours' plumber service and the handyman wanted to charge extra, in spite the job was done in an hour and a half. I waste another 30 minutes with the customer service. The plumber threatened with undoing the job if I wouldn't pay him $100 extra.

We used to like Handy as much as there were so many bad reviews. We tried them anyway and we're happy for a time. In the last six months or so, the service has been terrible. Three times the cleaners haven't shown up and we were charged. When you try to get the money back they just give you a credit towards the next service. Sometimes they even Argue with you and I've had one customer service rep cut off the chat in the middle saying they were more important people he had to deal with. It was disgusting really. It's unfortunate that the customer service isn't better. Many of the cleaners are new and not professional cleaners, so be warned if you try this that you are training someone in a lot of cases. Best if you can find somebody reliable on your own unless you have time for a frustrating experience.

I was overcharge for laundry setvice that was never fulfilled; charged an extra hour cleaning a 3 hour home; refunded in credit, not to my original payment method; had to always email about the above and fught for these. The clean was supposed to be stress relieving, but was actually stress inducing. I wouldn't recommend this cleaning service.

Our electrician, Jose, did a great job hanging and installing some very heavy kitchen pendant lights. He was friendly, competent, and they look great. I would recommend him for electrical work.

Towards the beginning of 2023, my mother requested a house cleaning through Handy. They charged her for it and no "pros" showed up twice in a row. The final time, she cancelled it, as Handy rescheduled for her. Because of this, Handy said they could not give a refund, but instead, store credit. So, she decided maybe this was due to her location, so she used the credit to order me a cleaning. They first cancelled with an hour notice, then I cancelled due to my "pro" not having any reviews and chatting with me like a scammer would. Then, I rescheduled using the credits, and my "pro" was 30 minutes late, so while I was at work, I messaged him. He responded saying he was on his way and begged me not to mark him as "late". I am a therapist and I was in a session with my client and he proceeded to call me over and over again. Despite all of this, I gave him this grace, and upon my arrival home an hour and a half after he was supposed to be there, he still had not shown up. I got home at 3:30pm, he marked himself as "arrived" at 2:42pm (he was supposed to be here at 2pm). So, I cancelled and they gave me credit. It was nearly impossible to find the number to talk to them, but once I did, I demanded a refund. This organization is SCAMMING PEOPLE. The app also only shows 5 star reviews, and does not allow you to see any other reviews. A complete scam.

I ordered a piece of furniture from Crate and Barrel that required assembly. After reading the reviews, it seemed that everyone struggled with the unclear instructions, so I booked an appointment with Handy for Ivan to assemble the piece. He arrived on time with a dolly full of tools. He was prepared for anything that required assembly it appeared. The instructions were indeed not helpful, so he improvised and figured it out by himself. He did a great job, was very polite, and serviceable. I would definitely recommend him and hire him again for future tasks.

Floyd did a great cleaning job in our home. His work was seamless, no stress. Friendly personality.

Delay in delivery by Costco. Anthony came back a second time to take care of everything. On a different day. Good job.

Purchased my first appliance, (dishwasher) from Costco and was very satisfied with the delivery service and the install appointment with Handy. Michael was promptly on time, very efficient, polite and informative. He suggested that one of the hoses should be replaced from the previous hosing under the sink to help decrease continuous water running to the dishwasher when it wasn't needed; which in turn would overall help decrease my water bill.

I thought handy was great until I learned that only $80 of the $200+ I spent having a local person come clean my house for 4 hours went to the actual worker. These folks are 1099 so that aren't making close to anything after taxes and are not receiving any benefits. Here I thought I was helping an independent worker out just to find out that I was terribly wrong.

So here's my tip, use handy once or twice until you find the person you like. Cut a deal with them and take Handy out of the equation.

My washing machine is behind a hot water heater and dryer. Elon was able to get in there and pop the hood off. He had to run to the store and when Elon came back it only took minutes to fix my problem. I was so relieved that he fixed it and never so happy to do some laundry.

They seem to have electricians with violent backgrounds. I had to report him to the authorities. The company doesn't seem to care but I have cameras everywhere so I had evidence.

Needed someone to put together a slightly complicated kids bed for my lil one as I'd forgotten to pay for it at checkout. I Was able to get book the day before and have someone for 8:00 if he next day. Our handy specialist did a great job and was done in 2 hrs and 30mins. Lil ones happy. Wife's happy I'm happy.

Eric J. Was my Pro. He was polite and professional and did an excellent job hanging curtain hardware for me. I would recommend Eric J. And the people at Handy.com anytime.

I use the cleaning services on the Handy App and have had great experiences! It's just like Lyft but for home services! All the pros (SPs) are verified and you can rate them if something goes unwell. Handy also has Happiness Guarantee just in case something goes even more worse. They provide great services and the app is easy to use! :)

Dante arrived early and got right to work. He has a great personality and checked in with us along the way to make sure he was meeting our expectations. He finished quickly but completely and left the space clean when he left. Would definitely highly recommend him.

This is a most cheating company around the USA, they cheat workers and do not pay them months. Agents are not Professionals and leave you without the reason and lie all the time. They have no Tel number to call and answer emails once a week or two

Although I have high regards for the installer of my dishwasher, the company rescheduled 7 times. Only after repeated calls to Costco, and a month's delay, did someone show up.