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HandyReviews 994

2.2

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Handy Reviews Summary

Handy has a rating of 2.2 stars from 994 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.

service
410
value
384
shipping
84
returns
98
quality
335
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California
1 review
0 helpful votes
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I scheduled service to build a new grill. Gilberto was on time, professional and built it without any issues.

Date of experience: July 21, 2023
Washington
1 review
0 helpful votes
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Terrible service
July 14, 2023

The HVAC went out. Nest sent me a link to Handy to have someone come check it out. I clicked. I scheduled an appointment (which was four days away with no AC in 90+ weather). The appointment was confirmed. I sat in a hot house waiting for help. The day before the booking, I got a text message saying the "pro" rescheduled me for two weeks later.

Like, yeah, okay. I'm dying in this heat but I can white knuckle it for two more weeks. I cancelled. But Handy wouldn't let me tell them why I cancelled. So I'm telling you.

Date of experience: July 14, 2023
Pennsylvania
1 review
0 helpful votes
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Big thank you to Anibal a great Pro from Handy's who assembled my new Weber Griddle!. Anibal was professional,friendly and a pleasure to deal with.

Date of experience: June 30, 2023
Texas
1 review
0 helpful votes
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Very pleased!
June 17, 2023

Norman arrived promptly and assembled two end tables and a coffee table. They look great! I'm very pleased with Handy!

Date of experience: June 17, 2023
Colorado
1 review
0 helpful votes
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Stood Me Up Twice
June 12, 2023

The 1st appointment was a no-show. The 2nd was a no-show. They arrived 2 hours later. No communication.

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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I hired Alexer to assist me on a rush furniture assembly project. He arrived 15 minutes early, was ready to get right to work, and was qualified and professional in his work! He was a gem to work with and I would definitely want to work with him again!

Date of experience: June 9, 2023
South Carolina
1 review
0 helpful votes
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I scheduled an appointment for a playground piece to be put together, they canceled 2 hours before they were supposed to handle the task. I had sent pictures of how far I had gotten done with it, they suddenly didn't have a tech who could do it. Not like it was a surprise I sent pictures. If we have to cancel within 24 hours so should they! Ridiculous and the heavy sighing on the phone because I demanded a refund instead of rescheduling was ridiculous! I wouldn't go through them again if they were paying me for their services.

Date of experience: June 3, 2023
Colorado
1 review
0 helpful votes
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Jonathan confirmed our appointment a couple of days prior which I really appreciated. He showed up on time and completed the project beautifully.
I will definitely hire him again.

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
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I heard about Handy.com from a co-worker & was pleased it was part of Angi.com. My tech Ronnell was excellent & tackled my entire to-do list of 6 small tasks in 1 hrs. He showed 10 mins early & was courteous & professional. Highly recommend this reasonably priced service provider.

Date of experience: May 20, 2023
Kentucky
1 review
0 helpful votes
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They people that cleaned for me were fine. The service charges you if you cancel a service and you don't get it back. They are a rip off!

Date of experience: May 18, 2023
Massachusetts
1 review
0 helpful votes
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Gazebo assembly
May 17, 2023

They were scheduled just 1 day to assemble a gazebo. That was a 2 day project and they came back the 2nd day and were here the whole time. Project was complete and they cleaned up after they were done, on both days. Great job! Thank you Shawn and Marcus!

Date of experience: May 17, 2023
Connecticut
1 review
0 helpful votes
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Excellent Work
May 14, 2023

Tyrie assembled my metal storage cabinet expertly. All the parts are aligned perfectly. He was on time and got right to work with all the necessary tools. Would definitely use again..

Date of experience: May 12, 2023
GB
1 review
0 helpful votes
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Excellent
May 9, 2023

Serkan my assembly man was excellent, very polite and extremely hardworking. I would definitely recommend.

Date of experience: May 8, 2023
Wisconsin
1 review
0 helpful votes
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Two professionals arrived on time and completed the install in about an hour. They were professional, tidy and friendly.

Date of experience: May 8, 2023
New Jersey
1 review
0 helpful votes
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Absolutely the worst service I have ever tried to use! I took off an unpaid day from work and scheduled furniture assembly 10 days before the appointment, Got an email 1 hr. Before appointment that the handyman's "Uncle Died". Cancelled right away! Be careful! They are deceptive. You need to cancel 48 hours before appointment not 24 in order to receive refund. I could kick myself for not reading the reviews.

Date of experience: May 4, 2023
Georgia
1 review
0 helpful votes
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House cleaning
May 1, 2023

I used Handy for my house cleaning and Kyra did an excellent job. She was polite and professional. She was thorough and her work was great. Our floors never looked so good. She were impressed with her work.

Date of experience: May 1, 2023
Oklahoma
2 reviews
0 helpful votes
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Thomas did a great job installing our dishwasher from Costco.
Costco contracts Handy for their appliance installs.
Very thorough and Meticulous with every aspect of the job...He even noticed it was just a little off, level wise, and re-adjusted it again before leaving!
Very nice and very professional.
A really good experience from start to finish. Scheduling updates and confirmations all along the way.

Date of experience: April 28, 2023
Florida
1 review
0 helpful votes
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All our dealings have been great! Would say if you need work done and don't have the time.

Give Handy a try!

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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Beware - this outfit offer an introductory offer then traps you in to a series of bookings with the price going up to ridiculous levels. They certainly don't pass on the fees or charges to the person diligently performing the job. I regret engaging this deceptive operation and plan to cancel it as soon as I cancel the payment details they have on file.

Date of experience: April 21, 2023
Georgia
1 review
0 helpful votes
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This is the biggest joke of a company that I have ever dealt with. They send people who know absolutely nothing about what they are doing. Pay them nothing. They send one man out to put up a 10X12 awning which we brought from BJ's. One man could not even lift the material up by themself. When we call and explained this problem they agreed and would send another man to work. He would be there at 10 a.m. on Monday. We waited until after 11 and the first man showed up but only one man to do the job. I wrote them a letter and gave examples of their poor service and We immediately went to the bank and cancelled the $383.00 change on our bank credit card. They sent us a letter stating they were going to take the charge off our credit card like they were doing us a favor. What a poor business run by very uneducated staff. They are educated ok, to get money for nothing out of people.

Date of experience: April 18, 2023

From the business

House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.


handy.com
Founded in 2012
New York, NY