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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Just received a shipment of six more shirts bringing my total this year to ten. I was going to hold off wearing any of them until our next vacation, but wore one out to dinner recently. After five or ten minutes in the restaurant I was asked about my shirt. I expect to get asked that a lot going forward. I should print some business cards for your website. I may need them.
For anyone who has never ordered from Hawalili have no fear. You get your shirts delivered quickly.They have overestimated the delivery twice now. The shirts I got today, 31 July weren't due until Aug 6th. The shirts come inside a shipping bag and each shirt comes in its own plastic bag. See photos
I'm probaby tapped out of closet space but will need some cotton linen for Africa trip next year. I know where I'll order from.
Fyi...im 6'3" and 265...3XXL fit with room to spare.
I ordered 4 shirts in 3X on 02/02/2023 and received the shirts today. These shirts aren't exactly what's pictured on the website, but that won't stop me from wearing them. They all fit great, I'm 6'3" and 275 so 3XL is working. I washed them, all four shirts together even the mostly white one, and there was no color bleed whatsoever. They are all hemmed and a lightweight material that may just be perfect for those hot August nights.
I WILL order again. Already telling my kids to shop here for birthdays and holidays.
So 5 stars and a #1 and I got them in less than 2 weeks too. Great price, great shirts, I can wait 2-3 weeks.
I have ordered from your company twice I was worried that with the orders coming from an overseas company that I might have to wait for several months to get them. But both times I got them within weeks. They were just exactly as I had ordered. They are fine shirts I will be ordering again in thanks!
I have purchased from your company before am am very happy with your shirts and look forward to buying from you again
The greatest selection of Hawaiian shirt that are very comfortable and affordable. Service is very quick and I have never had a problem either ordering or receiving what I ordered. A site I share with all my friends.
Easy to find what I like and they are all available in the sizes needed.
Was supposed to be free shipping, what happened? Will have to re-think using this site again
Easy order at a good price.Also nice selection and fits true to size.
Size was true, product was as described, and arrived in a timely manner.
1, Website needs a little streamlining. 2. ask for zip code first and give estimated postage.
Nothing went wrong this time. I would like postage calculated earlier.
Do you sell fabric?
I love these Hawiian shirts! They are colorful, creative, great fitting 3 XL shirts that do not need ironing. Just wash n' dry. Lightweight, airy with no shrinkage. Conversation piece.
Hawalili has a wonderful assortment of colorful, creatively designed shirts; so soft and silkie with a slight stretch. I can't get enough.
The shirt I ordered is very nice and fits just fine. Easy to order and the shipping was great. Thank you, Mark
Great prices and designs. Love the light weight material. Keep up the beautiful artwork. I will be a customer for life.
When I search for Men's apparel, place and order for 3X and get two shirts that are labeled as Misslook It's says 3X too, but I'm sorry if this is because of the pattern or perhaps the cut, it's a problem. I'm not concerned about the label, I'm concerned about the fit. Seems like it will be okay, but off to dry cleaner first.
Love this business and my shirts overall. Great holiday prints for a "Professional Santa" and some great options. My closest overflows with their product.
Doing this on phone. I had some navigation issues. Minor but still not a 5.
The shopping was very easy because of the way you have your website set up/yes
The shopping and ordering was easy. I feel the shirts were smaller than what I expected so they're very tight. I will adjust accordingly if I order again.
Great website - easy navigation is a plus. First time buyer and I liked what I saw.
Just a matter of waiting delivery to actually see what I purchased. Thank you
I like the styles offered because they are different than what I can get in my local stores. Works for me
I would like faster shipping, even if I had to pay for it
No tracking number is annoying but it showed up when they said it would
Shipping took a long time with no tracking
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.