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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
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I think that ultimately, the experience would be much improved if you were sent an email or some kind of notiification about the status of your bids (i. E. if you've been outbid), so that you can go and check on the item. I found I was glued to my screen for over an hour as lots closed, since I wanted to be sure I got some of them.
I bid on several items and was successful on many of them. The only downside is that if you leave a bid you actually have to be onsite to monitor the auction or someone will outbid you at the last second. It means a few hours of computer time.
I suspected shill bidding on a couple items, and ran tests on 3 more auctions. The shill bidder (AuctionScout1234) or something like that kept bidding up to my max bid and running out the clock. Over several items, watching the bids, they had multiple bid counts but didn't win an auction. I don't know if this is legal, but certainly not ethical.
The seller automatically charged the credit card and fee even though in the fine print they would allow paying by check or cash, but only if you called them the day before to allow that form of payment. Every auction company that allows payment other than credit card sends a message with the invoice letting the customer choose how to pay upon picking item up.
This should have been done here instead of automatically charging my credit card.
This is a good place to go to find auctions and there is nothing simpler find the auctions that interest you sign on and bid it's that simple
I won a bid for a chair that was $40. Then the auctioneer told me it would cost an additional $140 to ship. The box is not even big that the chair is in. Then when I told them that they can keep the $40, they said it would cost an additional $20 to cancel. Ultimately, it cost me $60 to win a bid and not even get what I wanted. Very unprofessional from the auctioneer company. I looked up the chair online and the box is not even that big. Very disappointing experience
Everything was good with the bidding process and winning successful bids, the only issue was when getting my invoice from the auction company. I have different billing and shipping addresses, and they told me that my billing address was written in for both. Thankfully I caught it and updated them in time, but not sure why that happened when my address attached to my account is my shipping address and the address attached to my credit card is correctly put in…
Always a wonderful experience, bidding process is open and understandable. Payment and shipping quick and efficient. A total A+ experience on all levels
The last couple of auctions, when I'm bidding from my phone, I have to keep logging into the site. Hasn't caused me to miss a deal - yet.
Otherwise its a great app!
I bid with Bidllama and I am very upset with what I received as opposed to what was shown and described! I am waiting on a response from Bidllama and it looks as if I will have to drive to their warehouse as soon as I get the chance! I am very upset as this was to be a Christmas tree that me and my kids had gathered for to assemble and I open the box in front of the only to find out I've been swindled for the time being at least!
HiBid as a service is amazing because it allows you to look at auctions and potentially purchase items all across the country. It's a tremendous amount of exposure for auction houses and sellers. The flip side is that it's not entirely a win for bidders. Some auctions are quite restrictive -- without shipping or shipping for high sums, as well as bidding "after" the online auction is over. Highly advantageous for sellers, not for bidders. But I'm learning where to shop and where to skip...
Hi Frank, thank you for your detailed review. We’re glad you find value in HiBid and appreciate its nationwide auction access. Shipping costs and bidding rules are set by each auction house, so experiences may vary. Learning which auctions fit your preferences best is a smart approach. If you have questions or want help reviewing a listing, our support team is happy to assist. Thank you for being part of the HiBid community.
- The HiBid Team
I read and understood the terms and conditions/payment portion of the auction. Info stated " Your credit card will be charged as soon as possible (usually right after the auction ends)." This was all fine, but I would appreciate getting an invoice before my card being charged, especially if something was wrong that needed corrected. It has been over 24 hours since the bidding on my items and the company still has not sent me an invoice though I have been charged.
Hi Seth, thanks for your feedback. We understand why you’d want to see your invoice before making a payment. Each auction company manages its own payment and invoicing process, so the timing can be different for every sale. Some auction houses charge cards right after the auction ends, while others send invoices first. This can make things feel inconsistent for bidders.
We recommend reaching out directly to the auction company to request a copy of your invoice and confirm the charge details. If you’re unable to get a response or need help understanding the payment terms listed on the auction, our support team is happy to assist. We appreciate you taking the time to leave a thoughtful review and sharing your experience. The team is happy to assist. Thank you for being part of the HiBid community.
Had a nightmare with my email and many issues trying to get things sorted but these guys were very helpful. Have not got things fixed yet but thanks to customer service I will get things done correctly. Thanks so much
Hi Cheryl, thank you for your review. We’re glad our customer service team was able to help you through a frustrating situation and get things moving in the right direction. We appreciate your patience and kind words, and we’re confident everything will be sorted out for you. Thanks for being part of the HiBid community.
For the last couple of weeks I've been bidding on specific items. I didn't receive my warning that I was outbid timely. I will say my att internet has been spotty so that may have been the reason. I will keep looking for the item.
Hi Anita, thank you for your feedback. We understand how important timely outbid notifications can be, especially when you’re watching specific items. Connectivity issues can sometimes affect how quickly alerts come through, but we appreciate you mentioning that and sharing your experience. If you ever want help checking your notification settings or reviewing an auction before it closes, our support team is happy to assist. We appreciate you staying with HiBid and wish you the best of luck finding the item you’re looking for.
Accidently clicked on a bid and didn't mean to auction ended on the lot I didn't want. Tried to contact the auction house to explain to them and no response just the bill for something i just accidently clicked
My 1st. Experience bidding on HiBid. I have listed lots on Hi Bid on three separate auctions through Bean & Bean Auctions in Loveland Colorado. Most pleased with my experience.
Roger
Hi Roger, thank you for your review!
We’re glad to hear your first buying experience on HiBid went smoothly, and it’s great to know you’ve also had positive results listing through Bean & Bean Auctions. We appreciate you being part of the HiBid community, and if you ever need anything, we’re here to help.
Warm regards,
The HiBid Team
My 1st. Experience bidding on HiBid. I have listed lots on Hi Bid on three separate auctions through Bean & Bean Auctions in Loveland Colorado. Most pleased with my experience.
Roger
Recently used HiBid and the experience was great. Was able bid on the items I was interested in with no issues. Was easy to use and instructions per seller were easy to follow. Will be bidding again.
Hi Jennifer, thank you for the 5-star review!
We’re happy to hear you had a great experience bidding on the items you wanted and that everything was easy to use and follow. We appreciate you being part of the HiBid community and look forward to having you back again.
— The HiBid Team
I was confused about how the live auction worked. Sometimes the times were shown counting down and other times they were frozen. I tried to bid on items which showed time left only to be told it was closed. I researched what I wanted and felt this final thing was very rushed. I know you want as much money coming in as possible but I will not participate in future auctions like this. It also wasn't explained that this is how the auction was conducted. One other thing the end of the auction said it ended starting at 6:00 pm? The auction lasted well after that and caused me to miss a meeting. I
I really don't like this final open bidding. Very confusing. Also would like to keep a running total of my bids.
Platform seemed fairly Stratford which is good but at the end of auction, it showed that I had won or lost, it would of been nice to see the final bid on that item, this way you know whether my bid was in the ballpark or not.
Hi John, thank you for the 4-star review!
We’re glad to hear your first experience on HiBid went smoothly. We appreciate your feedback about seeing the final bid amounts — that information is available, but how it’s displayed can vary depending on the auctioneer’s settings. Your note is helpful, and we’ll keep it in mind as we continue working with sellers to make things clearer for bidders. If you ever have questions while browsing or bidding, we’re here to help.
— The HiBid Team
Pick up instructions were a little confusing as a first timer biding in Mississauga. One instruction advised too ok check to see if my wins were shipped and another states the items would be ready for pick the following Saturday. Perhaps streamline instructions to advise the chart for date items would arrive in Mississauga
Hi Valerie, thank you for the 4-star review!
We’re glad to hear your bidding experience went well. Pickup details are provided directly by each seller, and we understand how mixed instructions can be confusing—especially the first time. If anything ever seems unclear, we always recommend reaching out to the auctioneer for clarification, as they can give you the most accurate information. We appreciate your feedback and are here if you ever need anything.
— The HiBid Team
Answer: Licensed auctioneer here- auction law is that if you give notice that you need to retract your bid before the hammer falls (or the auction ends online) that the auctioneer is required to retract the bid. Actual law also dictates that bidding must start over at opening bid, not the next highest bid.
Answer: Very easy. If you dont get someone immediately they do call back. But once again if you have a problem with items contact the auction house not hibid. Hibid doesn't auction they only provide the platform
Answer: Most auctioneer there are scammers, a thrift store would be better option.
Answer: YES! Confirmed by an auctioneer I know. Hibid auctioneers can see your "maximum bid" and in most states it's legal to "shill" an auction or to bid against the public bidders - to "ensure reasonable sale prices" per national auctioneers associations. Also, anyone can set up an identity and bid against you. Although that may get interesting when they have to pay a commission to "buy" their own item!
Answer: "Mechanically challenged" is often a term auctioneers use to indicate that an item might not be functioning properly. It usually means that the piece needs repairs, doesn't operate as intended, or may have some technical issues. It's best to reach out to the seller for a clearer explanation to avoid any surprises. By confirming the exact condition directly with them, you'll have a better understanding of what you're bidding on.
Answer: Yes, if you suspect any fraud, please contact HiBid directly at 844-775-4774. Our team is here to assist you and ensure a safe and secure experience.
Answer: Some auctioneers require credit card verification as part of the bidder registration process. This process involves a temporary authorization charge of $1.00 to ensure the card is valid. In some cases, additional processing fees or taxes might cause the amount to appear slightly higher, such as $1.46. Please rest assured that this is not an actual charge but rather a temporary hold that will be released by your card issuer. Typically, these holds clear within 5-7 business days, depending on your financial institution. If the charge doesn't disappear after this time, we recommend contacting your credit card provider for further assistance.
Answer: Thank you for reaching out regarding your bidder rating and the reasons behind it. Bidder ratings on HiBid are determined by various factors, such as your bidding activity and whether you've been permanently approved or declined by auction companies in the past. Unfortunately, HiBid support and bidders themselves cannot view or access these ratings or the specific reasons behind them, as this information is exclusively available to auctioneers. The best way to gain insight is to contact an auctioneer you have a good relationship with or one whose auctions you'd like to participate in. They may be able to provide some clarity or work with you to address any concerns.
Answer: Thank you for reaching out! We understand how it can be confusing when an item is removed before an auction ends, but please rest assured it's not a scam. Sometimes auctioneers encounter unforeseen issues and may need to cancel or relist items. Keep in mind that auctioneers often work with consignors to ensure items are sold fairly, which can involve reserve prices or other considerations that may or may not be visible on specific listings. We recommend reaching out to the auctioneer directly for more details. If you have any difficulty reaching them, we're here to help facilitate communication.
Answer: Yes, HiBid regularly features a wide selection of motorcycles available for auction.
Hi Leo,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had a smooth and enjoyable experience with our platform—from finding items to bidding, payment, and shipping. Your kind words mean a lot, and we’re thrilled to know HiBid has earned an A+ in your book!
Happy bidding,
The HiBid Team