On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have bid ever week and for the last couple month the A2Z auction on Berry Road in Houston has not had one of my items every week.
Have used for several years now, lately keeps asking me for payment method on my acct, has NEVER changed. Never had it every time that I went to bid on a current auction. I actually quit a few auctions because when I went to bid did not want to go through it all again, don't know why it's doing this. I log in, all good UNTIL I go to place a bid...
Hi Mark, thank you for sharing your experience. We understand how frustrating it can be to feel like you’re being asked for the same information repeatedly. To clarify, HiBid does not process payments directly. Each auction is managed by the auction company running it, and because of that, you’ll be asked to confirm or select a payment method when you register for a new auction.
The good news is, you can save and manage multiple payment methods in your HiBid account, which makes future registrations much quicker. Once saved, you’ll just need to confirm your selection for each auction rather than re-entering everything.
We appreciate you taking the time to leave this feedback, and we hope this helps make your next bidding experience smoother.
I like using bidding software that incorporates soft close. Sometimes the internet does not cooperate with the faster closing process.
Hi Jim,
Thank you for the 4-star review! We’re glad to hear you enjoy using HiBid and appreciate the soft-close feature—it really helps make bidding fairer when internet speeds vary.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
The last five auctions on Hbid have been frustrating. I registered and started bidding and it seems like there are side bidders. My coins I bid on are from 1.00-1.50 and to me it seems like a side bidder pushes the coins I bid on to 3.00 and stops. Usually happens on pennies, nickels and dimes. This happens many times over the last 5 auctions. I wonder how many auctions this has occurred. It cost me extra dollars so someone vanake some extra money.
Hi James, thank you for your review and for bringing up your concerns. What you’re describing sounds like the result of another bidder placing a maximum (or “proxy”) bid. When a max bid is entered, the system will automatically increase that person’s bid incrementally, up to the maximum amount they’ve chosen. That’s why you may see your bids quickly outmatched until the other bidder’s limit is reached.
We want to assure you that all bidding activity on HiBid is tracked and transparent for the auction company hosting the sale. If you ever have concerns about how bidding is occurring in a specific auction, you’re welcome to reach out directly to the auctioneer listed on the auction page. They’ll be able to review the activity in more detail and provide clarification.
We appreciate your feedback and hope this explanation helps make your bidding experience clearer and more enjoyable moving forward.
I have tried an online auction twice with the same company selling returns and open box items from a major home improvement store and both times I have received at least half of my items that are defective or completely broken. I know that they state that everything is sold as is where is and not guaranteed, but when a box is shown sealed and I buy it, it is a broken item or defective. When the item is good, they seem to share pictures of the item out of the box but it is taped shut when I pick it up. I tried this theory the last auction I bought from and bought two of the same item for two items. My theory seems correct. I received two good items and two damaged or non working items. I am willing to pay fair price, but the sellers need to be fair in their description and photos and not just show the good side of an item that isn't defective or just a box containing the item.
Hi D. P.,
Thank you for taking the time to share your experience—we’re sorry to hear about the issues you’ve encountered with item condition and descriptions. We understand how disappointing it can be to receive items that don’t match expectations, especially when boxes appear sealed or listings lack clear details.
Each auction company on HiBid is responsible for its own item listings, photos, and descriptions. Your feedback highlights how important accurate and transparent information is for bidders, and we’ll continue encouraging sellers to provide more consistent condition details and images.
We appreciate you sharing this with us and hope your next auction experience is a much better one.
—The HiBid Team
The whole process is very simple and straightforward. I am well informed through every step
Hi Dean,
Thank you for the 5-star review! We’re happy to hear you find HiBid simple to use and that the process keeps you well informed from start to finish.
We appreciate your kind words and are glad to have you as part of the HiBid community—happy bidding!
—The HiBid Team
HIBID keeps their network up and running smoothly. Most of the sellers use a timer so there is no sniping for the good stuff. Using them for the past 8 years with no problems.
Hi Richard,
Thank you for the 5-star review and for being a HiBid user for the past eight years! We’re glad to hear you’ve consistently had smooth experiences on the platform and enjoy the fairness of timed bidding.
We truly appreciate your continued support and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
No problem logging into my account and accessing this auction. Was able to preview items at auction site which was very helpful. Billing was smooth and local pickup in two days should be easy, too!
Hi Richard,
Thank you for the 5-star review! We’re happy to hear everything went smoothly—from logging in and previewing items to billing and pickup. It’s great to know the process worked just as it should.
We appreciate you sharing your experience and being part of the HiBid community—happy bidding!
—The HiBid Team
Once you're registered, it is the easiest auction site to use. I follow several companies and HiBid makes it easy to track and bid.
Hi Larry,
Thank you for the 5-star review! We’re glad to hear you find HiBid easy to use and that it helps you track and bid with multiple auction companies effortlessly.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It was a pleasure to use this site for online auction bidding. There was an email every time you were out bid and they gave you enough warning before items ended
Hi Joseph,
Thank you for the 5-star review! We’re glad to hear you had a great experience bidding on HiBid and that the email notifications helped make things easy and enjoyable.
We appreciate your kind words and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
When you have to go to the live bids screen, the refresh makes what your bid watching jump around. I almost lost a couple auctions cause I couldn't bid fast enough from losing the listing as it jumps around the screen.
Hi Kevin,
Thank you for the 4-star review! We’re glad to hear you’ve had a good experience overall, though we understand how frustrating it can be when listings move around during live bidding. The live catalog automatically refreshes to show real-time updates, but you can turn off auto-refresh in the catalog settings if you prefer a steadier view.
We appreciate you sharing your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
When bidding towards the end of the auction my page would freeze up. Has done it at multiple auctions. When I go to the auctions own website it works fine. Something is up with HiBids site
Hi Eric,
Thank you for your feedback. We’re sorry to hear you’ve experienced freezing while bidding. Performance can sometimes vary depending on browser, device, or connection, but your note helps us identify potential improvements. We’re glad you found bidding smooth on the auctioneer’s site, and we’ll continue working to make the HiBid experience more reliable.
—The HiBid Team
Pictures and descriptions were fine. Start and ending times were perfect!
Hi Neil,
Thank you for the 5-star review! We’re glad to hear you had a great experience with Weade Auctions and that everything—from the photos and descriptions to the timing—met your expectations.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
It was great. No issues and very easy to use. Thank you for making it simple for seniors
Hi Nancy,
Thank you for the wonderful 5-star review! We’re so glad to hear your experience was smooth and that you found HiBid easy to use. It’s great to know the platform feels simple and accessible for everyone.
We appreciate you taking the time to share your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
Good people and good communication.
Flexibility to meet unique needs makes it possible to participate.
Hi Jim,
Thank you for the 4-star review! We’re glad to hear you had a positive experience and appreciated the good communication and flexibility throughout the process.
We appreciate you taking the time to share your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
Good auction. Hope items are as good as presented on-line. I like the alarm bells when item has been outbid or won. I had an issue when my watch list items got close to ending. When bidding, the list didn't stay on watch list items only. Instead I was switched to live auction with every item for sale. Which confused me on focusing in on only my items selected. Very fast paced when multiple items are closing close together and not able to properly execute my bid plan. Suggestions on how to focus in on watch list items only would be appreciated. Thanks for a successful auction.
Hi Robert,
Thank you for the 4-star review! We’re glad to hear you enjoyed the auction and liked the outbid and win alerts—they definitely make bidding more exciting.
If you’re bidding on multiple items, we recommend keeping two tabs open—one for your Watch List and another for the main auction catalog. This way, you can track your selected items and also follow the live closings without losing your place.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It can be addictive. I do find the percentage to be high some times
But no problems
Hi Tammy,
Thank you for the 5-star review! We’re glad to hear you enjoy bidding on HiBid—it can definitely be a lot of fun! We understand your point about percentages; those fees are set by each individual auction company, so they can vary between sales.
We appreciate your feedback and are happy to have you as part of the HiBid community—happy bidding!
—The HiBid Team
It was fun I like doing it there was nothing complicated about it it was a good past time for Sunday afternoon.
Hi Paul,
Thank you for the great review! We’re glad to hear you had a fun, uncomplicated experience bidding on HiBid—it sounds like a perfect way to spend a Sunday afternoon.
We appreciate you being part of the HiBid community—happy bidding!
—The HiBid Team
Rarely with any auction service is there enough information or pictures given to determine conditon or value. Rarely "tested, working or not working ". Or Car or boat has title or no title. If you call to get the specific info, they rarely if ever return the call. Just as bad if you email the auctioneer... If the item is damaged, rarely will that be mentioned nor will picture s of damage be shown...
Hi Donald,
Thank you for the 3-star review and for sharing your feedback. We understand your concern about listings not always including enough detail, but we’re also proud to have many great sellers on HiBid who provide excellent customer service and take care to include clear descriptions and photos.
Each auction company manages its own listings, and we encourage bidders to reach out directly if more information is needed before bidding—many sellers are happy to help when contacted.
We appreciate you taking the time to share your thoughts and for being part of the HiBid community.
—The HiBid Team
It is the hardest to navigate through I have ever experienced. It cost me a lot of money because of the way you move things through. If your system ever comes again I just won't even watch the auction much less bid.
Hi Jeff,
We’re sorry to hear the platform felt difficult to navigate and that it affected your bidding experience. We know how frustrating that can be and appreciate you taking the time to share your feedback — it helps us identify where improvements are most needed.
We’re always working to make bidding smoother and more intuitive for everyone, and your comments are valuable in that process.
— The HiBid Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tracy,
Thank you for the 3-star review and for sharing your experience. We’re sorry to hear that some of your items were missing after recent auctions—that’s understandably frustrating.
Each auction on HiBid is managed directly by the auction company, so we recommend reaching out to A2Z Auction on Berry Road using the contact information listed on their auction page. They’ll be able to confirm what happened and help resolve the issue.
We appreciate you taking the time to share your feedback and hope your next experience goes much more smoothly.
—The HiBid Team