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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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DO NOT let anyone but Green Earth Heating and Air touch and replace your air conditioner and heater. I had two other estimates from other "reputable" companies here in Fresno. They were exorbitant and liers, telling me I needed replacements when I really didn't. Lenny the owner, and Jesse, his installer, were honest, upfront, answered all my questions and concerns and helped me arrange financing. I am 85 years young and nobodies dummy. They were really an answer to prayer. Thank you Jesus, Lenny, and Jesse. God bless you always.
Excellent Landscaping company, they worked hard and efficiently. Finished our job in only one day. I will definitely hire them again for another project.
They did such an amazing job, I will defiantly call them again! I wish I would have known about them sooner.
Good resource for finding qualified professionals for work and customer service. I will use HomeAdvisor again..
If you don't want to be scammed then do NOT trust HomeAdvisor. The HomeAdvisor will NOT give you the company name so you can complain and write review.
Their experts like RAYMOND ANTHONY CARDENAS is a SCAMMER will send you their personal phone numbers and ask you do the business directly with them and ask you send money through zelle before they start the to do the job. Once you send money that's it so called experts will NEVER show up again to do the job.
When you call homeadvisor customer service all they say is they're sorry but guess what the HomeAdvisor will NOT even take those scammers off of their list. They're literally allowing their so called experts to continue their scam.
I signed up with Angi a couple weeks ago. They tell me the background check will take a day. Lie. Took two weeks. I was then told they would send me leads and if I get the job, I pay them a percentage of what I make. Sounds good. Well, I haven't taken a single lead from them because I've been laid up with broken ribs and notice this morning they've charged me over $300 for leads I never took. What's the girl tell me on the phone? "Sorry but you won't be getting any refund." I get passed and hang up. What's she do? Calls me back to tell me I still owe them another $50. They've literally done nothing for me. I'll be disputing the charges and letting EVERYONE know about their scam! Don't do business with them period!
We were upsold by LockTight on hurricane patio doors that were an engineering application error. Our patio gets wet,smells, has dirt inside & in door tracks.Being elderly disabled adults we were taken advantage of, lied to & wrongly upsold.
I thought I was hiring a mason. I quickly learned that I had hired a stone work "Artist". My precast cement steps were sinking into the ground. I had to practically vault to get into my kitchen and at 75, my jumping days are pretty much over. After working with Alex to get my own thoughts in on the project, Alex went to work and made my back steps absolutely beautiful and raised up to where I can get into the house with ease now. It wasn't cheap but it was worth every penny I would have paid that and more. It was hot those two days and he worked without even taking a break on the first day. Alex told me he was from the Ukraine and I even met his father, whom he briefly brought on the job for a quick visit. If Alex is any example of the character, skill and work ethic of those people, no wonder Putin is still trying to figure out what went wrong with his master plan. Thanks Alex. Only one problem. My steps look so great that the rest of my house looks like it needs a make over.
This was my first time using Home Advisor (Powered by Angi) and I found it well organized and easy to navigate.
Amazing team came out, leveled our yard, added top soil and then sod, worked their butts off, amazing results, will be using them again. Great prices and great results.
If you are a small business owner make your self a favor and save your money! They are scammers, they send leads that never answer or reply, and when you try to cancel they transfer you to different people and make you wait on the line for hours until you give up! I called 3 time to cancel i never succeeded, I had to call my bank to stop the draining of my money! Thank God this is over is been a nightmare.
It's very sad how HomeAdvisor makes their money, taking advantage of small business owners
Beware they are only about the marketing and the people that call are truely the bottom of the barrow. I made a mistake and filled a form out on what I thought was a local vendors site only to get a call from some idiot from Angi trying to sell me more services. He didn't even know what Cat5 cabling was. Better to trust Google reviews...
Experienced plumber who tried to solve my plumbing problem as if it were his own problem. They even cleaned up after the job, which is rare!
After spending 6 weeks obtaining roofing estimates.I awarded the project to ACR Contracting.
Reason honesty fully explained what to expect from work crew and all technical aspects of job.
Being retired from the construction industry I was very comfortable hiring this company. The crew showed up early, worked hard,cleaned up left no debris.Total satisfaction
AJ was experienced in catching woodchucks and removing them. Cost was fair and market price. Will hire again.
Great experience. Reasonavle price, nice encounter. He is a great communicator. He completed this task even with unexpected obstacles.
Angi's list helped me to find a good contractor for my home renovation in the state other than where I'm living.
When finding someone to do a project it is always hard. Angi makes it easy to find various rating of individuals and then have them come the project site and make a bid. For me it has worked very well.
I hired Angi/Home Advisor for a move-in apartment cleaning. They did not do the job. The person who showed up to do the job was late (by hours), had no supplies, we mutually agreed to cancel the job. There was no personal communication with Angi - no number to call, person to talk to. Just a bunch of impersonal texts. I was charged nonetheless and Angi/Home Advisor is lying to the credit card company saying they did the job, with pages of meaningless bureaucratic paperwork that I have to waste me time on. DO NOT USE THIS ORGANIZATION!
This started last year where they would call my mom about my Landscaping business. Which 1 she has no attachment to my business or entities. So, I called back in 2022 to inform them to put my company and any phone number attached to their auto dialer to put on a do not call list. This company still calls me every month to the point where I just couldn't do it anymore it was causing issues with my mom from how many times, she was getting calls and it was causing mental issues to arise due to the constant attack on my personal and mom's personal phone. So, after being put on a do not call list a year ago and feeling hopeless that the Government allows scammers like this, I felt I had to take it in my own hands. So, I answered one day, and the customer service was so bad they refused to let me speak to a manager and hung up on me. I tried to call back at the direct phone number Amanda (the worker at Angi leads) who called me from *******358 or her voicemail she leaves this number, *******990. So, I couldn't get in touch with Amanada after leaving voicemails and calling 3 times. So, eventually I got in touch with a manager by calling their support 3-5 times a day for 3 days. This manager refused to listen to me or even apologize. ******She did state I was on the Do Not Call list!****** Also stated they don't have to tell anyone anything when they put people on that list. Now even though I know it tells her when I was placed on the list, she refuses to let me know the date. Which I knew was a year ago! This company is run by children that are trying to scam people who are working hard to grow their business its shameless. They are breaking laws by calling during times which are non-soliciting hours and calling someone on the Do Not Call list. These are laws put in place to help Americans as of right now multiple business like Angi Leads, Angi List, abuse this and break the law.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...