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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
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The site is active, thank you
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Helpful customer service with 24/7 chat availability anytime
Would be nice if you guys helped with web site design but you don't
I'm happy with my service. The prices are solid and I've had no issues.
No comments. All went well. Need to go in and figure out how to make the images mobile friendly but I think that is theme related. Many thanks.
All services provided by HostGator are excellent. Thank you for your cooperation with us.
All hosts have good and bad points. HostGator has been generally easy to use, and I have had no issues with reliability.
I often get a lot of spam emails. I wish so much that this issue could stop.
Support services are very excellent. I could not have found a better team then HostGator.
I paid for the migrations but. After the migration contact didn't work. So I have to create website just wasted money paid $499
But, I created new website it's working good now
My web page was not running. We contact the customer service and they said that it was a virus. But yo do not have antivirus? They want to charge me for reload my website
I have a lot of problems with hostgator. So much so I'm actually thinking about switching to somebody else. Your customer service is terrible, your people are poorly trained, I supposedly have an SSL certificate that you guys loaded onto my page but people are constantly having problems saying there's no SSL certificate. You guys need to do better
The customer service person was helpful. I don't have anything else to add.
Easy and could get a hold of customer service at any point of my day. Thanks
Issue solved in one conversation. Thank you for your kindly help.
They are quick, helpful and efficient When I had a problem they replied instantly.
It's been great!
I have had support with some issues and everything went well!
It is far from simple just to change your primary contact e-mail for your account, as I have discovered.
Normal, pero tardan mucho en contestar, quisrea que sean más diligentes en el chat en vivo
The assistant was very good helping me with my issue. She was patient working through an issue that ended up to be on my internet provider side.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members