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Hostinger Reviews Summary
Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Hosting process is simple, and getting the site up too is easy.
Easy to setup and the portal interface is quite user friendly
Hi Stanley,
Thank you for these kind words - we are doing, and we will do our best to impress you! Our goal is to offer the most user-friendly hosting service on the market, and your review shows us we are on the right path.
Always count on us,
Team Hostinger
Very good service. Team is always supportive
My problems resolved on time
Hello Neha,
We appreciate your five-star review! Thank you for dedicating the time to share it with us.
Our team invites you to get in touch with us whenever you need! Our specialists are always eager to extend a helping hand.
Kind regards,
Team Hostinger
Hostinger has really affordable prices and is a great place to host a custom site. I previously had a Virtual Private Server with another company, which due to the moving of some projects, became overkill for the Drupal website I had. I found Hostinger and it worked perfectly! I was able to easily copy over my database and website files, getting my site moved over and running within a day. I would definitely recommend it to anyone who needs a place to host a custom built website.
Dear Beardie,
We appreciate your recommendation! Our team is doing and will continue doing our best to impress you! Our Customer Success Team is ready to assist you whenever you need us.
Best regards,
Team Hostinger
Very great hosting service with most affordable cost. Hostinger is doing great and in future it will overtake other providers too, I'm 101% sure provided they keep on improving customer support and their hosting efficiency.
Great support from my side. Keep it up
Hello,
Thank you for your kind words; our whole team is super happy to receive them. It is our pleasure to help you boost your online project's success!
Rest assured, we are deeply committed to improving all aspects of our services and products in the race for perfection. We are looking forward to many years of successful communication. Let's keep in touch!
Best regards,
Team Hostinger
Dear Danny,
Thank you for sharing your experience with us. Striking that golden ratio between features and price is challenging, yet we always do our best to achieve it for our customers.
Your satisfaction is our primary motivator, and we are glad to hear we can earn it via our products and services. Thank you for choosing Hostinger!
Kind regards,
Team Hostinger
Good. It was a pleasant experience in setting up the website.
Hello,
Thank you so much for taking the time to share your feedback about your onboarding! We will do everything to maintain this high level of excellence.
Please allow yourself to count on us, and let's conquer the internet together!
Only the best,
Team Hostinger
Everything has gone according to plan. Smooth experience overall.
Dear Colby,
That is great to hear! You can rest easy, knowing that assuring a smooth and hassle-free operation for your online projects is our highest priority. You can always count on us to be there whenever assistance is needed.
All the best,
Team Hostinger
It is a good exprience for me to deploy my projects to hostinger shared server.
Hello,
It is lovely to hear that your onboarding experience was great. Rest assured, we will continue doing our utmost to ensure the greatness continues!
Thank you for choosing Hostinger! We are delighted to welcome you onboard.
Always count on us,
Team Hostinger
I am not a tacky so I hired help setting it up. Your company needs better instructions and a help line for people like me. And there are a lot of people just like me.
Dear William,
We appreciate you voicing your thoughts to us! Such feedback is essential for us as we are always eager to streamline the onboarding process further to make our product even more accessible.
Rest assured, our Customer Success Team will always guide you through our control panel and ensure you are equipped to use the platform to its highest potential. As we are sure you know, we offer 24/7 support! Just click on the purple icon on your client dashboard, and our Customer Success Specialists will assist you with your questions.
Best wishes,
Team Hostinger
I have found the user experience on Hostinger to be very good, most things are laid out well, and it's easy and fast to navigate around the site.
Hello,
Thanks! We work hard to offer only the best for you, and we promise it will not stop there.
Our Customer Success Team is always ready to help with whatever you need. Let's build your success together!
Best wishes,
Team Hostinger
Hostinger is the perfect option for web hosting if you are on a budget and/or just graduated from college and you need a cheap web hosting option, but doesn't skimp on quality.
Dear Laura,
Thank you for taking the time to evaluate us. We are thrilled to know that we deserve five stars.
At Hostinger, you can always be confident that the quality of our services will always be a priority. We want to ensure that we successfully craft an environment where you can work on your projects with peace of mind.
Yours truly,
Team Hostinger
Hi, Hostinger, your overall service is excellent. In India everybody want to like take your service. So keep it up. Thankyou.
Dear Manju,
Thank you for your kind words. You will always be our priority, and we look forward to many happy years together!
Always count on us,
Team Hostinger
Quick, easy, affordable experience! All packages configure as well!
Hello,
Thank you very much for the trust! Your feedback makes us even more motivated to continue surpassing the market standards.
Our team wishes you the best of luck while continuing to build up your online projects. Cheers to our cooperation!
Sincerely,
Team Hostinger
Hostinger is best, they have the fastest server speed, so if you need a hosting company with zero issue on speed, then go for them
Dear Odoh,
Thanks a lot for your lovely review! It is good to know that you are satisfied with us as your hosting provider regarding hosting speed. Rest assured, it is essential for us that your expectations are fulfilled!
Yours truly,
Team Hostinger
I am so happy I made the move to Hostinger. Really great platform for amateur web developers. I was especially impressed with the support function and bonus features to the business packages.
Dear Brendan,
Likewise, we are thrilled to welcome you to the Hostinger family! We are genuinely delighted that you've chosen us to power your online projects.
Let's keep the communication going and ensure your needs are met! Your satisfaction motivates us the most; thus, you can be sure we will always strive to achieve it.
Best wishes,
Team Hostinger
So happy I switched to hostinger - the UI is great, my website is so much faster - overall a great experience
Dear Cecilia,
Thank you kindly for sharing your thoughts with us. We are thrilled to hear that everything is working just great post-migration! Our team genuinely believes that you deserve the best and should not settle for anything than that.
We appreciate you placing your trust in us! As your hosting provider, we pledge to live up to all of your expectations.
Best regards,
Team Hostinger
I have been using Hostinger for multiple sites over 5 years now. I have never had any issues with them. Their load speed has improved over the years, and any criticisms I once had have already been handled by the service upgrades they have provided over the years. Tech support is fast and friendly. There are always deals on the mainpage that are great if you just do the 4 year hosting plan.
Dear Spackl,
As a Customer-Obsessed company, reading your review fills us with joy. Here at Hostinger, we believe in constant improvement and your experience is proof that this is a valuable goal!
We want to offer the best balance between affordability hosting and service quality, along with upgrades and a Customer Success Team like no other. Thank you for your time and your trust, we are proud to be your partners and hope to keep being successful together for a long time.
Cheers,
Team Hostinger
Brilliant with all the best and polite help from hostinger staff
Dear Kaibon,
Those are very strong adjectives! We are glad that your experience with us is that positive, and your satisfaction means the world to us.
Our Customer Success specialists are true stars, and we would not be able to reach this level of quality without them. No matter what you need, they will always be here to support you and your online projects!
The sky is the limit,
Team Hostinger
Dear Navid,
We could not be happier with your feedback, thank you very much!
We are aware that speed and accessibility are key components of a successful business, so we strive to offer the best performance to our customers. Whenever you need a hand, just let us know! We are always available to support you and your online journey.
Cheers,
Team Hostinger
From the business
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Ravindra
Thank you, thank you, thank you! Our whole team is pleased to read about your experience.
We are happy to have you with us and hope to make your online journey as smooth as possible. Let's keep in touch!
All the best,
Team Hostinger