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Hotjar Reviews Summary
The company enjoys a strong reputation for its user-friendly platform that effectively tracks and analyzes website visitor interactions, making it a valuable tool for marketers. Customers consistently praise the product's ability to generate insightful heat maps and identify areas for improvement. Additionally, the customer service team is highly regarded for their promptness, courtesy, and helpfulness, contributing to overall satisfaction. Currently, there are no significant negative aspects or concerns highlighted in the feedback, indicating a generally positive sentiment towards both the product and the support provided.
This summary is generated by AI, based on text from customer reviews
The platform is incredibly user-friendly, making it easy to track and analyze how visitors interact with our website. What truly sets Hotjar apart, however, is their customer service. Anytime we've had questions or needed assistance, their support team has been prompt, courteous, and exceptionally helpful.
Very good product to track visitors on your webiste! It gives you the opportunity to understand where you can improve your website!
Hotjar is an amazing tool for all the marketers, it allows you to create heat maps of your website and it gives you a clear vision of what is working and what is not working
From the business
Hotjar's Behavior Analytics software makes it easy to go beyond traditional web analytics and understand what users are really doing on your site.
- Better understand user behavior
- Make the right changes
- Improve UX & improve conversions
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members