On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
James Free Jewelers Reviews Summary
James Free Jewelers has a rating of 3.9 stars from 516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with James Free Jewelers most frequently mention and customer service. James Free Jewelers ranks 9th among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
My items were received quickly, were very well packed, and turned out to be beautiful. I needed to exchange one item and the customer service was exceptionally helpful and accomodating.
It was great!
Thrilled with receiving 20% off! Also, very easy to navigate. Wonderful customer service!
Great chat help by Molly
Always receive good service at James Free
Appreciate the selection, the price and the expedited delivery time!
Its was fantastic, quick and easy. This saved mother's day!
Fantastic shopping experience!
Love my John Hardy earrings hope you have more John Hardy on sale will be back!
T
Loved my jewelry
I have not yet received my order. This is the second request that I have entered. Please advise
Called before placing my order to make sure item was in stock and received great customer service. My bracelet came in on time and was exactly as expected. I love it! Would definitely shop here again.
Worked swiftly to meet my online needs in the middle of COVID 19 Plandemic, ty!
Quick - No issues
So helpful and hands on!
Wonderful customer service and follow up
Thank you
Very satisfied. It was out of stock when I ordered it and a representative notified me to let me know also made sure it was the right size and kept in contact and up to date with the delay and when they got the product and shipped it.
Very happy with the price I paid for what I got, too. Thank you would use again if u had something I wanted
Great
I love my new Gucci necklace! I received a personal email from Molly (not automated) letting me know my order was received and when it would ship out. Will purchase from again!
From the business
We specialize in helping loved ones celebrate joyful moments with unforgettable treasures.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members