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Jen's Scrubs Reviews Summary
Jen's Scrubs has a rating of 2.4 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jen's Scrubs most frequently mention customer service, credit card and several times. Jen's Scrubs ranks 4th among Uniforms sites.
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Everything was easy to use and the delivery was quick. They kept me up to speed on where my scrubs were at through the whole process.
I will be ordering from Jen's Scrubs again. The price was good and they arrived the exact date stated in their emails. Thanks!
I have placed 3 orders with this company and every time my order takes so so long to even be shipped! Whats the hold up? I wont be ordering here again
A pharmacy our size, have been looking for a specific pretty much everything; scrubs brand, embroidery, and of course fast and profissional customer service. Neil showed all of this in few e mails and follow up phone calls. We ordered 18 pairs of scrubs and they are shipped in less than a week. That's efficiency.
We definitely will be loyal customers.
Thanks.
Our order cam in correctly the way we ordered them. Was shipped and delivered in great time. Customer Service was great.
I ordered maternity scrubs for my daughter-in-law. Not only is she pregnant, and needs maternity, she is very tall. Your company offers the longer length in the maternity slacks. She was very happy with the fit. They were also on sale and I received the order really fast. I would suggest that you offer more colors and maybe a couple of different styles of maternity tops.
I was able to buy my favorite brands of scrubs and they were delivered within a few days. I will be purchasing more in the near future.
I gave this company a second chance after very poor service last year. I purchased my order on a Saturday and received my order on Wednesday! Great turnaround time, very pleased with my service!
Everything went smoothly. Placing the order was easy and I received my order within a few days. I even received status updates along the way. The scrubs arrived in good condition and as expected. I will definitely use Jen's Scrubs again.
Great prices and selection, with fast affordable shipping. There are lots of brands to choose from. We will use Jen's Scrubs again and suggest them to others.
Shipping was delayed for days without any communication. Their phone weren't accepting calls and I had to email. They did respond the next day, however, the scrubs still weren't here in time. I've used them for all ofyour scrub ordering and this may make me reconsider that decision.
Always kept me updated of the shipping progress. Quality product. Could have shipped a day or so earlier, but I understand that orders do take time to process. Scrubs still arrived less than a week after I ordered them, so no complaints here.
I am thrilled with the fast shipping and the order color arrived exactly as I saw it online. Thanks so much!
I love the Wonder Wink Four Stretch but for some reason my scrub pants almost feel like a medium and I wear a large. Don't know if they were tagged the wrong size or not. Just a little disappointing
This was my first time shopping at Jen's scrubs and won't be the last. The website is very easy to browse, checkout was simple (I use paypal), my items shipped and arrived quickly. I'm very pleased with my overall experience!
Love that yall carry my size xxs in tops and pants, i will be ordering more in the near future thank you so much
I ordered some scrub pants and tops from Jen's Scrubs website and I honestly got very good customer service and quick receipt of my scrubs. I was worried after I had read the bad reviews but I'm not sure what the deal was, because I received quick replies to my messages and a prompt delivery. I'm really happy it worked out the way it did and would order from this site again!
Like others, I should have read the reviews. Do not order from them if you want to have the option of returning or exchanging your scrubs. What a scam. You will never get a response.
I'm mad at myself that I didn't read the reviews first before I ordered from this site. I did receive my order, however I need to return it and I am having a hard time getting a hold of anyone to get a return slip to return my item. This business is very shady and reading the reviews proves that many others are having trouble with them too. This site needs to be shut down with how many times they've screwed over their customers. Despicable.
I have to hand it to Jen's Scrubs... they are the best I have found on the net after suffering through Tafford, Lydia's and a few others. Tafford being the worst. What ever happened with them during that time they were getting poor reviews has been fixed and things are okay. Jen's has the best deals and offer reasonable min. Amounts for free shipping. My orders always come quick. I have made several orders with them and all of my orders arrive within a few days of ordering. I had to call because some of the orders with Jen's do not show up under your email when needing to return or exchange and that has been strange but someone always picks up the phone or emails back. I ordered 4 weeks ago from Lydia's which I found out is a subdivision of Tafford (should have researched) and I am still waiting on that order. Jen's always has coupons going which just makes it better. I can recommend this place. One thing I did find though is that the color choice and item variety is a little more limited on Jens but hopefully they will put more options on some popular scrub brands.
While I am at it and have the time ---Anyone wanting to know about Uniform Advantage?--I got my order okay, and not too late after ordering but the embroidery was terrible terrible quality. Half of the H in my name was missing and some of the embroidery was so haphazard with chunks of letters having threads missing where it is so bad and crooked that I can not wear the tops. Of course they are not returnable, because everything was spelled correctly, I was told! So just know, find a local place to do embroidery--every single place I have used online with scrub companies have had poor quality embroidery--or I just have not found the right place.
From the business
Free Shipping, low prices on great selections of scrubs from Grey's Anatomy, Cherokee, WonderWink and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any issue. Jen's Scrubs works hard to ship all orders as soon as received. All orders once shipped are usually delivered via UPS within 1-3 days. We appreciate all feedback and a customer service specialist will be reaching out directly to you.