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JomaShop Reviews Summary
Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I've ordered several watches from Jomashop and always 100% satisfied with selection, price, service and fast protected delivery. Simply the BEST!
I bought my husband a watch for our 5 year wedding anniversary. I found the best price on JOMAshop. I was a little skeptical because the price was so great... But they were very professional, they shipped very quickly and my husband loves the watch. It was a great experience. I would recommend them to anyone.
Well, jomashop web site design is breath refreshing, easy to find easy to read and explains all the details very clear. I enjoy scrolling to see their stock variety. After the sale it is shipped really fast, it is packed very secure,
I would recommend buying there because the service and the price counts fits our budget. They deserve a 5 star.
This was my first time to shop at Jomashop. The site was so user friendly and they had such great deals on watches. I will definitely shop there again.
M1H9F53
I made purchase of 13 watches as gift for employee, they shipped only 12 and missing one but still charge for 13 items. I have to dispute the charge with the credit card company
Told me item is not available and would be available in 3-5 weeks so I kept waiting and waiting and waiting without any updates and replies to my emails.
I did get refund after 6 weeks of wait, 3 emails and 2 phone calls.
Great watch, good price, but giving my Email address was a mistake. If I had known about the post-sale spam, I would have paid more to buy elsewhere.
As usual a GREAT experience. Joma CANNOT be beat in quality, service and price. I will be back for sure and have referred friends and family to the great buying experience that is Jomashop.com.
The watch has very good quality. I like the style too!
My shopping experience was wonderful. What good is my experience if the watch that I bought less than six months ago stopped working. This is horrible. I thought that this brand was OK, unfortunately it is not.
This is my first time purchasing from jomahop. It was a good experience. No regrets.
I would probably purchase from jomashop in the future. :)
At first I was skeptic to order from Jomashop because i had never heard of them, but after reading some online reviews I decided to take a chance since their sale price was even lower than Amazon! I was even more thrilled when i received my purchase within a week, so I will definitely take a peak on their website for future purchases. (#M1H9B2H)
Always a pleasure working with JomaShop. Quick shipping, superior customer service and great products at good prices.
I bought two citizen watch at jomashop, they offered lowest price, good quality. Only shipment is little slow. But all worth it.
I had very solid, helpful feedback from the customer service representative with whom I spoke. Shipping was quick, and I got exactly what I wanted!
I had my most pleasant purchase from Jomashop... they always have the best watches at the best prices! Awesome deals and promotions for holidays!
I got 2 watches for the price of 1. My order# was: M1H9F5F
From the business
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members