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J&P CyclesReviews 22,331

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,655
quality
21,641
This company responds to reviews on average within 4 days

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Utah
1 review
0 helpful votes
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Good but
December 21, 2025
Updated review

The deal went smoothly. Fast.
On another note
We have had an issue with a light installation on our trike that was not done correctly, and we didn't realize it until we got home. (650 miles) They also scratched the paint, and we didn't see it until it was washed after the trip. The work was done in SD

Date of experience: December 11, 2025

Prices are a little high
December 9, 2025
Previous review

Prices are a little high

Date of experience: November 29, 2025
Michigan
1 review
0 helpful votes
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Very good company!
December 21, 2025
Updated review

Seat fit like it was supposed to and installed easily, I had the option to return it if I didn't want it, and with that in mind I decided to go for it and I can't wait to try it out it looks so nice and feels so soft, pretty happy I bought from J&P Cycles

Date of experience: December 11, 2025

Very good company!
December 21, 2025
Previous review

Seat fit like it was supposed to and installed easily, I had the option to return it if I didn't want it, and with that in mind I decided to go for it and I can't wait to try it out it looks so nice and feels so soft, pretty happy I bought from J&P Cycles

Date of experience: December 11, 2025
New Mexico
1 review
0 helpful votes
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Fast service & speedy delivery
December 21, 2025
Updated review

It was quick and easy. You kept me posted the whole time until it was delivered. The whole thing alter it was delivered that was funny. Great experience

Date of experience: December 5, 2025

It was easy an informative
December 9, 2025
Previous review

It was easy an informative

Date of experience: November 29, 2025
New York
1 review
0 helpful votes
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My Tunes
December 21, 2025
Updated review

Changed out stock Harley speakers with the Kenwood speaker and amp system it is surprisingly loud and really clear even at full volume. Was an easy install due to the plug and play design. I'm very happy and satisfied. I recommend this product if you're not looking to spend a ton of money. All wiring and hardware is included. 🙂👍

Date of experience: December 11, 2025

Plenty of options in quality pricing and brand names
November 19, 2025
Previous review

Plenty of options in quality pricing and brand names

Date of experience: November 9, 2025
South Carolina
1 review
0 helpful votes
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Great service and quick shipping
December 21, 2025
Updated review

Ordered exhaust for Harley Davidson and received email 7 hrs later that it had been processed and picked up by the carrier. Item was on my porch 3 days later, A day earlier than expected!
It sure is nice to see an established name in the business adapting to online sales with quick efficient service.

Date of experience: December 11, 2025

Waited for the Black Friday sale and glad I did!
December 8, 2025
Previous review

Waited for the Black Friday sale and glad I did!
Vance & Hines Exhaust is on the way, free shipping! 👍

Date of experience: November 28, 2025
New Jersey
1 review
0 helpful votes
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Nice Upgrade
December 20, 2025

The staff is knowledgeable and professional. Always a great experience shopping here. Incredible selection, fast shipping and great prices.

Date of experience: December 10, 2025
Pennsylvania
1 review
0 helpful votes
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Quick, simple and painless to order
December 20, 2025
Updated review

It was quick, easy and painless, and the price was right

Date of experience: December 10, 2025

Simple, easy, and painless
December 9, 2025
Previous review

Simple, easy, and painless

Date of experience: November 29, 2025
Colorado
1 review
0 helpful votes
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RPM member. Free two day shipping?
December 20, 2025

Free two day shipping.
WHISKEY TANGO FOXTROT!
RPM member, ordered over 3,000 dollars worth of parts. It took a week to get the parts. That is a very long 2 days!

Date of experience: December 10, 2025
Kimberly E. J&P Cycles Rep
2 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Florida
1 review
0 helpful votes
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I recommend to everyone
December 20, 2025

Very nice and helpful people that work there. Thumbs up 👍

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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What a relief..
December 20, 2025

I needed an ignition switch for an older bike and was happy to see that JP carried it. I ordered and it arrived a day before they said it would. It fit perfect and works great!

Date of experience: December 10, 2025
Indiana
1 review
0 helpful votes
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Satisfied customer
December 20, 2025

I have bought products from J and P for 20 plus years and have been happy with the products and customer service. Will continue to shop with them.

Date of experience: December 10, 2025
Florida
1 review
0 helpful votes
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Good
December 20, 2025
Updated review

Good quick service. Over all happy just one down fall. Did not get stickers.

Date of experience: December 10, 2025

Easy to shop when with vehicle fitment
December 8, 2025
Previous review

Easy to shop when with vehicle fitment.

Date of experience: November 28, 2025
Arizona
3 reviews
0 helpful votes
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Not sure yet..
December 20, 2025
Updated review

Most site state "same day shipping", but I don't think anyone does. As for this one, it took 4 DAYS until I got an email stating my stuff was "cruising" my way. But I got my order, and it was the correct one.
As for the product itself, I haven't installed yet. 1 of the reviews stated that the image didn't match the actual part and number.
Customer service is always good, helpful with information, they will answer your questions and do the research while on the phone with you. Will order again from here.

Date of experience: November 25, 2025

Always delivers.
April 4, 2025
Previous review

Giving 3 stars due to not having to use the products yet. But I found the color I was looking after pages and pages of scrolling. Price seems reasonable, convenience of home shopping.

Date of experience: February 19, 2025
Canada
1 review
0 helpful votes
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I walked in the store with the most wonderful greetings to the help with finding what I went in for to the parts being ordered be a wonderful man at the desk. Made a call to say I was going be going home and I had to use my aunt address. I had a the best customer service lady ' Samantha she was grate and kept up with all my questions 🥰 and was so polite. Much thanks.

Date of experience: November 28, 2025
Illinois
1 review
0 helpful votes
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J&P Delivers
December 19, 2025

Excellent service. Easy inventory review, easy to place orders and delivery is adequate. I ordered standard delivery so you get what you get.

Date of experience: December 10, 2025
Minnesota
1 review
0 helpful votes
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Bag lites
December 19, 2025
Updated review

These are the second set of lites that I have gotten from JP cycles and I had on my first challenger and now I have anew one and put them on this one as well. Great product and a good price. Thanks.

Date of experience: December 9, 2025

Awesome deal on these lights
December 8, 2025
Previous review

Awesome deal on these lights

Date of experience: November 28, 2025
Florida
1 review
0 helpful votes
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J&P is a great place to shop. Never had an issue returning products that didn't work out. Been buying from you for years. Always visit when I'm in Daytona

Date of experience: December 9, 2025
Texas
1 review
0 helpful votes
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Fast Shipping
December 19, 2025

Overall, this is a good site for motorcycle accessories. This will be my second bike and just as the last time, this is my go-to!

Date of experience: December 9, 2025
Georgia
1 review
0 helpful votes
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The part of the lever is a little bit smaller that goes around the shift sprocket then the oem part but should not cause any problems in usage.
Besides what's mentioned above, the part looks great and should work well.

Date of experience: December 9, 2025

JPCYCLES has always been a great place to shop for...
December 8, 2025
Previous review

JPCYCLES has always been a great place to shop for motorcycle parts

Date of experience: November 28, 2025
Ohio
1 review
0 helpful votes
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100% Satisfaction.
December 19, 2025

A website that was easily navigable. A specific product I need that was in stock. I buy a lot of tires and you always have exactly what I need.

Date of experience: December 9, 2025