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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Well I ordered this led light as a gift for a friend. Well according to the website, it should plug n play. Well the bike is a 99 Fatboy. No plug on the bike. I might have to return. Customer service has been great in communication and trying to help.
This a gift for my grandson soon as the package arrived I facetime him with helmet on my head he that's cool my reply Merry Christmas be safe on your bike.
J&P Cycles has always been my place to go for quality parts & prices since I bought my first Harley in 2016. I like Vance and Hines products and I always find a great selection on their website.
Tire looks great! Can't wait to install and run it.
I was offered 10% off if I entered my email and the code was not good. Then as I continued I was offered 20% off and that code was not good. Not sure if I will ever use JP again. What say you?
We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future!
After I ordered the parts I needed, I got a message letting me know my order had been filled and was already in the shipper's hands. I got daily updates as to where my parts were and when they were going to be delivered. When I did get the parts, everything was perfect.
I like the products I like the people I like to ease of buying products. I don't really care if they ship them UPS, FedEx. Just do not use United States mail. Because you advertise two day shipping and it usually takes 10 days. From where I'm at. JP always makes it right. I have nothing but good things to say
The deal went smoothly. Fast.
On another note
We have had an issue with a light installation on our trike that was not done correctly, and we didn't realize it until we got home. (650 miles) They also scratched the paint, and we didn't see it until it was washed after the trip. The work was done in SD
Seat fit like it was supposed to and installed easily, I had the option to return it if I didn't want it, and with that in mind I decided to go for it and I can't wait to try it out it looks so nice and feels so soft, pretty happy I bought from J&P Cycles
Seat fit like it was supposed to and installed easily, I had the option to return it if I didn't want it, and with that in mind I decided to go for it and I can't wait to try it out it looks so nice and feels so soft, pretty happy I bought from J&P Cycles
It was quick and easy. You kept me posted the whole time until it was delivered. The whole thing alter it was delivered that was funny. Great experience
Changed out stock Harley speakers with the Kenwood speaker and amp system it is surprisingly loud and really clear even at full volume. Was an easy install due to the plug and play design. I'm very happy and satisfied. I recommend this product if you're not looking to spend a ton of money. All wiring and hardware is included. 🙂👍
Plenty of options in quality pricing and brand names
Ordered exhaust for Harley Davidson and received email 7 hrs later that it had been processed and picked up by the carrier. Item was on my porch 3 days later, A day earlier than expected!
It sure is nice to see an established name in the business adapting to online sales with quick efficient service.
Waited for the Black Friday sale and glad I did!
Vance & Hines Exhaust is on the way, free shipping! 👍
The staff is knowledgeable and professional. Always a great experience shopping here. Incredible selection, fast shipping and great prices.
It was quick, easy and painless, and the price was right
Free two day shipping.
WHISKEY TANGO FOXTROT!
RPM member, ordered over 3,000 dollars worth of parts. It took a week to get the parts. That is a very long 2 days!
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I needed an ignition switch for an older bike and was happy to see that JP carried it. I ordered and it arrived a day before they said it would. It fit perfect and works great!
I have bought products from J and P for 20 plus years and have been happy with the products and customer service. Will continue to shop with them.
Good quick service. Over all happy just one down fall. Did not get stickers.
Easy to shop when with vehicle fitment.
Most site state "same day shipping", but I don't think anyone does. As for this one, it took 4 DAYS until I got an email stating my stuff was "cruising" my way. But I got my order, and it was the correct one.
As for the product itself, I haven't installed yet. 1 of the reviews stated that the image didn't match the actual part and number.
Customer service is always good, helpful with information, they will answer your questions and do the research while on the phone with you. Will order again from here.
Giving 3 stars due to not having to use the products yet. But I found the color I was looking after pages and pages of scrolling. Price seems reasonable, convenience of home shopping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.