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Judaica Web Store brings you all the leading Judaica and Israeli brands for low prices. AHAVA, Hazorfim, Yarden Wines, Israeli books, music, DVDs and many more.
Judaica Web Store Reviews Summary
The company's reputation is notably mixed, with customers praising the high quality and craftsmanship of certain products, particularly handmade items. Positive experiences often highlight efficient navigation of the website and timely deliveries. However, significant concerns arise regarding customer service, including delayed shipments, inadequate support for order issues, and challenges with returns. Many customers express frustration over misleading pricing and lack of responsiveness, leading to a sense of dissatisfaction with their overall purchasing experience. This feedback suggests a need for improved communication and customer support to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The service was excellent considering we are in the middle of a pandemic, my parcel was delayed in Holland by customs. The customer service I received was exceptional and the responses very courteous and quick. I would recommend using Judaicawebstore for all your gifts and requirements from the land of Israel. Please buy from the land and support the people and this company.
Great service all the way through! The products received were exactly as advertised.
Thank you so much
My experience with JudaicaWebStore was very good. Both items I ordered were delivered quite quickly and they were both very nice quality and exactly as described. I am pleased! Thank you.
Our pleasure!
Found what I liked in the store ordered it and never had a problem with the quality or the mailing process.
Great, thank you!
I purchased a variety of your anointing oils. I also purchased a tile to hang on my wall and the colors are so vibrant and true to the pictures that you display from your store. I am very satisfied with everything in my order. The products themselves were amazing and I have used them with great care and respect. I have several other products in your store that I'm going to be ordering in the very near future. I have told others about you and I'm expecting them to order also as they were delighted with what I had purchased and now they too are interested in what you have available.
Very much appreciated!
I am always satisfied with the products I order from Judaicawebstore.com. The products are always as advertised and arrive in a timely manner. This past order, I had a shipping concern and emailed customer service. My concern was handled quickly and to my complete satisfaction but even more than that, the representative was NICE. Highly recommend this company.
Thank you so much :)
Very good how all came in the packaged and nice quality on the items would recommend for everyone to buy from this amazing site it's a blessing GOD BLESS...
Thank you so much
Very easy to order from. Good selection of items. I always find new items to buy.
Thank you!
I love the Holy Oil I ordered, it is exactly what I'd hoped for. Also great customer service when I wrote about my product I ordered, I would highly recommended this company thank you.
Thank you so much!
Y'all are dishonest you say if we write reviews use and 12% off you never did. I find that very dishonest. I sent the emails nobody responded but y'all took my money
Can you please email us at customerservice@judaicawebstore.com so we can assist
I just got my order of top quality merchandise from Isreal. My order consists of a free standing desk Isreali flag, frankincense and myrrh anointing oil, as well as several label pins.
Outstanding
This is a fantastic company! Everything I've ordered has been of great quality and very well packaged. The only problem I experienced was one concerning a table runner. I'm not sure what the backing material was but when I washed the runner in cold water the backing shrunk considerably. I was disappointed because it was ruined. I gave the runner to a friend and she took it apart and sewed a new backing on it. The runner did not come with washing instructions
Thank you for your order and feedback
It takes too long to receive an order and very difficult to follow up with it
Thank you for your feedback, you can see our shipping policy for details.
The items we ordered from JudaicaWebStore.com are high quality, very special. They arrived promptly. We plan to order from this website again in the very near future!
Thank you so much
It has been difficult to find Pandemic masks that are usable for a good price. So, the 4 well made masks were a good value. Alcohol is virtually non-existent in the Philadelphia area so it was great to have access to, albeit small, bottles of 70% alcohol spray.
Thank you very much
I ordered a highly polished shofar as a gift for my friend, she was very surprised at how beautifully polished it was & just loved it & that it came from The Holy Land. It arrived in a timely & safe manner despite the pandemic lockdown. So thanks & Praise Father for your fine service. Shalom & healing for Jerusalem
Thank you so much
Transports me to Israel. Original, hand painted scarf with amazing color.
Outstanding
Paid extra $19.99 for express 2-4 day delivery feeling it would arrive by Mother's Day. Now I find 2-4 days means 18 days! What kind of business is that? If it's 18 days for express, then say so. This is my first experience with this company and will probably be my last. I'd have to be desperate to deal with a company lacking the morality to state the truth!
Can you please send your order number so we can assist.
I have used JWS for purchasing Dead Sea products and other items for many years. They provide good pricing and delivery. Selection is excellent.
We very much appreciate you.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Very much appreciated!