The Keyless Locks Store
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The Keyless Locks StoreReviews 382

3.1

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The Keyless Locks Store Reviews Summary

The Keyless Locks Store has a rating of 3.1 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 2nd among Home Security sites.

value
64
shipping
63
returns
2
quality
66
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Wisconsin
1 review
0 helpful votes
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Customer servuce was great.
March 25, 2018

I received great help to decide on a lock. It shipped the day I oedered. The lock looks great. We have not installed yet due to an adjustment we need to make with the deadbolt.

Date of experience: March 25, 2018
California
1 review
0 helpful votes
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Excellent tech support
March 20, 2018

We are in the business of building mortise and tenon garden gates and have recently decided to offer the Lockey #2210 keyless mechanical dead bolt. Calling Lockey with a list of questions and I was met with a patient, knowledgable staff who was thoroughly versed in all the specs of this product.
A huge plus in this day and age.

Date of experience: March 20, 2018
Minnesota
1 review
0 helpful votes
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But, I think that I squished my remote. I was frustrated when it didn't work due to a dead battery. Huh, you have to replace those once in a couple years. (DUH!) I called their service department direct and they were excellent about it. They exhausted all efforts to revive it and all to no avail. Had my hopes up, but no dice. Back to TheKeylessLockStore,, ALWAYS great and helpful! Fast shipping too!

Date of experience: March 15, 2018
Arkansas
1 review
0 helpful votes
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A few bads
March 12, 2018

Gate instructions would have been nice and better instructions is very much needed. Plus you were missing some screws that are metric and not easy to find in stock locally. I like the style of the product and dont want to use another but if this continues i will have no choice

Date of experience: March 12, 2018
Utah
1 review
0 helpful votes
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Outstanding lock for a barn door
February 23, 2018

Great product. Works well. Easy to use. Well made! I paid the extra $ to have locks preprogramed with a code since I bought 4 and wanted them all th same. I am using the C150 on a set of two barn doors. Couldnt be hapier.

Date of experience: February 22, 2018
Utah
1 review
0 helpful votes
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Very good product!
February 19, 2018

Bought this to try out on our boat sliding door. The original lock is nothing more than an old school skeleton key. There's two more doors on the boat that only lock from the inside. If this fits our need, we will be buying two more as well as insanely recommending these to anyone we know of as well as on our boat specific site for others with similar boats.

Date of experience: February 18, 2018
Texas
1 review
0 helpful votes
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Called with a need; spoke with a Sales Rep that was extremely knowledgeable of their products and how they could resolve my need. Received a quote, reviewed it, had to make minor change, ordered and got shipped in just over 1 day. Excellent Customer Service.

Date of experience: December 5, 2017
District of Columbia
1 review
0 helpful votes
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Top Notch
December 3, 2017

You guys were so helpful with my purchase, going so far as to place the order for me because I was rushed. Not only did you answer all my many questions, you were patient and pleasant! Definitely reccomend buying locks from you!

Date of experience: December 2, 2017
Florida
1 review
0 helpful votes
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Great Service
November 30, 2017

Sarah was very helpful and patient
Answered all the questions overall a great experience. Will definitely order again

Date of experience: November 29, 2017
Texas
1 review
0 helpful votes
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I made a first time order today and changed my mind on what I ordered. I called and the company gladly and quickly canceled that order and had me place a new order for the product I really wanted. I was very impressed with the GREAT service they have, something seldom found in the marketplace these days. 5+ Stars!

Date of experience: November 15, 2017
Idaho
1 review
0 helpful votes
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Great Customer Service
November 15, 2017

Sandra is awesome, she was very helpful and was able to process my order in a timely and prompt manner, I could also tell she was smiling during the phone call. Keep up the good work Sandra.

Date of experience: November 14, 2017
Oregon
2 reviews
0 helpful votes
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Ake-5
November 13, 2017

Ordered a key pad and you would not ship it because I am in Oregon in the motorhome and the billing address is in Texas. I need the key pad in Oregon where it can be installed. So to rate the experience? Big 0.

Date of experience: November 13, 2017
Sandra W. — The Keyless Locks Store Rep
over a year old

Hi James F.

Actually, we can ship to Oregon even if you have a billing address in Texas. Just give us a call and we'll help you over the phone.

Sandra
888-202-4538

Canada
1 review
0 helpful votes
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Excellent service
November 2, 2017

I would recommend this store for locks. They are very helpful. If you need help they will explain you step by step. Thanks

Date of experience: November 2, 2017
Washington
1 review
0 helpful votes
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Solid locks
October 31, 2017

Easy to code and setup. Smooth turning, love not needing keys.
Now I just need a better night light for entry and I am good to go...

Date of experience: October 31, 2017
Hong Kong
1 review
0 helpful votes
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A LockStore worths recommendating
October 16, 2017

TheKeylessLockStore makes prompt & efficient delivery. I would recommend it to those who are going to buy quality keyless door lock.

Date of experience: October 16, 2017
Texas
3 reviews
0 helpful votes
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Great service SANDRA!
October 2, 2017

She is super helpful and patient. Y'all have the best customer service. Thanks for doing what y'all do!

Date of experience: October 2, 2017
New Hampshire
1 review
0 helpful votes
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Great service
September 18, 2017

Fourth lock we've bought from this site. No complaints! Need to add some more characters to this review, but I have nothing more to say!

Date of experience: September 18, 2017
Maine
1 review
0 helpful votes
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DIGITAL LOCK FOR POCKET DOOR
September 13, 2017

Nice locking mechanism. Instructions show an included Strike Plate as does the inventory list but there is no strike plate included in the box. I had to order a strike plate separately.

Date of experience: September 13, 2017
Massachusetts
1 review
0 helpful votes
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Very helpful people, and a good quality product delivered right on time- if you are fairly handy, it's not a bad do it yourself job- if not, you should have someone (carpenter) do the job. My opinion is that the better the quality of your sliding door, the easier it is to install. I have a cheap vinyl door that made the installation a little more difficult.

Date of experience: August 31, 2017
New York
3 reviews
0 helpful votes
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As with all products, when you receive them they generally works as expected. However, with electronic locks sometimes there are unforeseen issues. As unpleasant as these issues are it's really no one fault as the manufacturer has the best intentions for the beginning. But when there is a problem you generally do not go back to the manufacturer and the store you bought it from is really your only remedy. I have had a few issues with an electronic lock and this company, mainly Sandra, has been exceptional. She (and the company) have gone so far and above what I believe an average company will do to solve a problem. I can not recommend them enough. And another thing... when you call for help, Sandra picks up quickly. She really is a pleasure.

Date of experience: August 11, 2017

From the business

Protect your assets with KeylessEntryLocks. For safe entry to your home or office, we carry high-quality keyless locks that can be unlocked with a keypad, card, or fingerprint. They can also secure vehicles, pools, storefronts, and more. View our selec...


keylessentrylocks.com
Founded in 1997
Countryside, IL, United States