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The Keyless Locks Store Reviews Summary
The Keyless Locks Store has a rating of 3.1 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 2nd among Home Security sites.
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Web site contains all the information I needed, including delivery in Canada. I just ordered and delivery was prompt.
I knew nothing about how to buy a lock that would give us secure access to a community pool through a chain link fence gate. Tricky application. Sandra is a stellar example of a customer representative who knows her products and willing to walk you every step of the way with patience, understanding and a happy disposition. I didn't do much comparing only because when I find someone who bends over backwards to prove they are willing to earn my hard earned dollars I am thrilled. It is hard to find in todays world. Many thanks Sandra!
Excellent, knowledgeable, and professional service! Sandra is very attentive! Very clear about installation resources and return policy. Haven't received product yet, but confident that it will meet, or exceed, my expectations. Great purchase experience!
Sandra was very knowledge about the product and made the decision to purchase very easy for me. Great resource!
Easy to order online. Arrived on time with no hassles.
I called to make sure that the number of RFD cards I needed, and placed the order thru their web site
Your customer service is hands down the best I have ever experienced! Your staff was efficient, knowledgeable, and a pleasure to converse with.
The online store worked exactly as expected. Easy to navigate, easy to identify the lock we needed for our application. The shipment was prompt and arrived on the date we were told.
The lock itself is high quality. However, the instructions were not very helpful. Parts were not easily identified and were grouped in bags that had nothing to do with each other. Extra parts were included without explanation. Our lock is a double keypad, but the instructions given were clearly for a single keypad.
The instructions say in bright red letters that helpful tips were available on the lockeyusa website, but the only thing available on the site were the pdf files for the instructions that were shipped with the lock. I had to find a youtube video from an unrelated individual to explain how to change the combination. Installation turned out to be easy but only after I figured it out for myself without much help from the instructions.
They were extremely helpful with my order a shipping. Highly recommended. Shipment was prompt and accurate.
Awesome customer service! Sandra was beyond helpful and not only helped me source the lock and lock boxes that we needed but she had it all set up to where I just had to click on the email and I was at their site ready to add the items to our cart. Very pleased!
I did a lot of research and found the perfect answer, for my needs, fair pricing and best quality product, quick shipping and complete instructions.
Sandra was super helpful. Thank you for bearing with me and taking the time to discuss all of my issues.
Sandra was fantastic! I needed to return an item and she was super pleasant and knowledgeable. I am now looking at another product of theirs, just because she was so great...
Customer Service was the best experience I have ever had. A true joy to talk with on the phone. Very knowledgeable, friendly and helpful. She liked working with people. I would buy from here again.
Worst customer service, dishonest company. Dont waste your time, the return of their items are a joke. And to begin with they sell swap meet quality materials.
Attention to request, prompt and personal care to details and
Request for Quote was extremely crafted to my needs.
The piece I ordered did not come ready to install, there was some slight modification I needed to do to make the latch handle fit in the steel box. Luckily I have the means to do so, but not everyone might. Also, the screws supplied with the steel box were the wrong thread pitch. Specifically, they were the kind of screws that go into a wooden door, not the steel lock box. I had to get new screws from the hardware store to make everything work right. Good product, but some assembly still required (more than advertised).
We were extremely pleased, we received out order within 3 days and was exactly what we needed.
We will use again.
Quick and smooth process. Ordered online, but called and talked to someone first. They were quick to answer my questions, very knowledgeable and prompt shipping.
My rep Sandra did a fantastic job assissting me and answer questions. We got the right product on order
For my job. Its installed and Im loving it
Great product selection at a great price!
Easy to browse the huge selection.
Fast and economical shipping
From the business
Protect your assets with KeylessEntryLocks. For safe entry to your home or office, we carry high-quality keyless locks that can be unlocked with a keypad, card, or fingerprint. They can also secure vehicles, pools, storefronts, and more. View our selec...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members