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Kismia has a rating of 3.9 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kismia most frequently mention customer support, search filters and serious relationship. Kismia ranks 13th among International Dating sites.
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It's a good option if you are looking for something serious. The app has different search filters and options, so you can find who suits you better. I bought a subscription to see who liked me, and it was a good decision, because I've got a couple of good matches. I've also noticed that after purchasing a subscription, I've received even better support. I've received an answer to my request in 5 minutes, it's impressive.
Got great assistance from customer support. I explained my issue to them, and they sent me back detailed steps on how to fix it. I do not know whether this kind of support is available only to premium kismia members like me, or whether they treat each customer this way. But overall, communication was professional and polite.
Downloaded kismia app after seeing an ad on TikTok. Didn't buy a subscription at first because I wanted to test the app before spending money. After approximately a week there, I was generally satisfied with the available features and users. I've got quite a lot of messages from men. Not all of them were to my taste, but with a few of them we continued chatting. A couple of days ago, I decided to purchase a premium subscription. Now I can see who liked me and use more detailed search filters; it is really good.
I've been actively using this app for almost 2 months. I like its interface, search filters and a large number of verified profiles. These are important elements for me, so I'm happy to see them here. A bit disappointing for me is that only auto-renewal type of subscription is available here. Also, I feel limited when I'm unable to send a photo in chat.
Hello, Matias!
Thank you for sharing your detailed feedback - we truly appreciate it. We’re glad to hear that you enjoy the platform’s interface and search filters, as well as your positive experience with our customer service team.
We understand your concern about the auto-renewal subscription. This format is designed for user convenience, so you don’t need to manually renew access each time. However, if you ever wish to deactivate it, please contact us at support@kismia.com, and we’ll gladly assist you.
We’ve also noted your suggestion regarding photo sharing in chat - user feedback like yours helps us improve and develop new features.
Thank you again for your trust and thoughtful review!
I enjoyed chatting with a very professional and customer-oriented support agent. Everything I ask was answered in detail, so there was no confusion. The platform feels trustworthy and easy to use. I'm not yet with my soulmate here but I hope this happen some day. Definitely recommend this site!
Hello, Charles! Thank you very much for your kind words and positive feedback! We are delighted to hear that you had a good experience with our support team and found the platform trustworthy and easy to use. We truly hope you find your soulmate here and wish you the very best on your journey. Your recommendation means a lot to us!
I bought a monthly subscription on Kismia. Everything is fine overall, and I don't have any major issues with the site. However, keep in mind that the subscription renews automatically, so it's important to monitor the dates and cancel it in time if you no longer need it.
Hello, Mike! Thank you for your feedback. We’re glad to hear that overall you’re having a good experience with the site. It’s important to keep track of the renewal dates and, if needed, cancel it in time. If you have any further questions or need assistance, feel free to reach out to our support team. We're here to help!
Te confunden y te siguen cobrando, te ponen mensajes que las mismas mujeres me dijeron que ellas no los pusieron
¡Hola, Daniel!
Entendemos sus preocupaciones y queremos brindarle algunas aclaraciones.
Queremos asegurarle que en nuestra plataforma solo se registran personas reales. Hay gente que tiene miedo de iniciar un diálogo, por lo que puede activar saludos automáticos que se envían a los usuarios adecuados, quizá por eso tiene esta equivocación.
Para proporcionar a los usuarios servicios continuos, se utiliza un sistema de renovación de pago automático. Es posible que no se haya dado cuenta en el momento de primer pago de que su suscripción es automática y se renueva según las condiciones de su plan. Puede encontrar información sobre la renovación automática en la página de pagos. Si necesita ayuda con su suscripción o cualquier otra consulta, por favor escríbanos a support@kismia.com. ¡Estamos aquí para ayudarle!
I got a weekly subscription on this site. Overall, it's a pretty solid dating platform, though it's not as popular as Tinder, where more people are hanging out. But I gotta say, the interface is super easy to use, and you can tell they really care about security.
Hello! Thank you for sharing your feedback! We're glad to hear that you find our platform user-friendly and secure. We're always striving to offer a quality experience for those seeking meaningful connections. We appreciate your support and are constantly working to improve our services. If you have any suggestions or need assistance, feel free to reach out to our support team! 😊
Kismia is really good dating platform. Like its design and variety of search filters. But consider that you'll need to buy Premium in order to chat with everyone.
Hello, Joseph! Thank you for taking the time to share your impressions with our readers. It's a great joy for the whole team that we were able to meet your expectations. However, many features are available after the subscription is activated. You can freely contact all Premium users. We wish you a pleasant communication!
I have not seen such professional customer support before. Representatives are polite and friendly. On all my questions I got quick answer.
Hello, Steven! So pleased to hear it. It is very precious for us that you were completely satisfied with the work of our support team. We wish you find what you are looking for 😉
Quite interesting dating website. A lot of verified profiles, it's a plus. But as for me subscription price is a bit pricey.
Hello, Andrew! We are thankful for your high rating of our site! We inform you that we offer the average prices on the market of dating platforms. Now you can chat with all Premium users for free. We wish you a pleasant communication!
At first, I was confused with the smart message option. But when I turned it off everything went well. People here are great and open for communication. So I'm happy with everything as for now.
Hello, Michael! So pleased to hear it. We are glad that you have chosen our website. We wish you joyful communication.
I don't usually write reviews but today I really want to express my appreciation. Customer service was impressive. I got answers to all of my questions within couple of hours.
Hello, William! Thank you for taking the time to share your impressions with our readers. It's a great joy for the whole team that we were able to meet your expectations.
My favourite dating website as for now! I like its interface and variety of search filters. And subscription price is good.
Hello, Arnold! It's always nice to get this kind of feedback! We hope you stay with us longer and appreciate the full functionality of the resource.
Can't say a lot about the website itself at the moment, but customer support team has done amazing job. I wrote to them about suspicious profile of man that I came across. They answered the same day and informed me that after investigation his profile was blocked.
Hello, Dewey! We are thankful for your high rating of our site! It is very precious for us that you were completely satisfied with the work of our support team. We wish you find what you are looking for 😉
Dating website with a lot of active users. Subscription price is good, not to expensive. And what is important, Kismia has responsible and friendly customer support.
Hello, Grady! We're extremely pleased that you were satisfied with our platform. Thank you for your positive feedback, and always remember, we're here 24/7 to support you with any inquiries!
At first I've tried free 3-day premium subscription. For me it was enough time to understand whether this website worth my attention. It has great interface, a lot of verified profiles and professional customer support.
Hello, Leo! Thank you for your appreciation. We are glad that you have chosen our website. We wish you a pleasant communication!
Do not regret buying subscription on Kismia. I was on a couple of dates with girls that I met here and everything went great.
Hello, Leland! What great news! We are happy for you ❤ Thank you for the feedback and interest to our resource. Enjoy a pleasant time.
I had the best customer support experience here. Got partial refund at the same without any inconvenience. I appreciate that.
Hey Robert! Thank you for sharing your thoughts with our readers. It's fantastic for the entire team to know that we fulfilled your expectations.
It's not good that you can't write to your match without paying. But if you have serious intentions, it won't be a problem to pay couple of dollars for subscription. Moreover, the website has amazing customer support. I want to thank them for their work.
Hello, Ryan! Your complete satisfaction with our platform and the high rating you've given to our work and the support agent's efforts mean a lot to us! The website offers both free communication and a paid subscription. Indeed, many opportunities open up after activating the subscription. But you also have the option to freely message all Premium users. We wish you pleasant communication!
Answer: Scam Stealing your money offering low introductory rate, and charging twice more
Answer: The three day trial. 3 days too long it turned out
Kismia helps singles find their ideal match for serious relationship. Join now & browse matches you? ۪re truly compatible with!
Hello, Samea! Thank you for sharing your experience! We’re glad to hear that you’re enjoying Kismia and that the Premium features have improved your experience. We hope you continue making meaningful connections, and if you need any assistance, our support team is always here to help.