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LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 9th among Electronics sites.
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Great deal for $99 we will enjoy this whole travel package
Easy to navigate online store. 3 options provided for shipping, however none gave date ranges for expected delivery. Being near Christmas we selected the most expensive 'StarTrack Express" option to ensure the quickest delivery time. Item arrived 21/12/2025, 9 days after being ordered on 21/12/2025. Just in time for Christmas.
Thanks Emma, appreciate the 4 stars. Your feedback is noted and helps us improve. Glad everything arrived in time, and thanks for choosing to purchase direct with us.
When I called the company after my remote broke I was given clear instructions on how to purchase a new one. The website was easy to navigate and I was pleasantly surprised by how affordable the replacement was. Despite how close to Christmas we are the new remote arrived very quickly in pristine condition. Would definitely recommend this company
Thanks Nicole! Appreciate the 5 stars. Glad the replacement process was easy and that the new remote arrived quickly. Thanks for the recommendation 🙌
My credit card details were not accepted the first time. When I put the exact same information they were accepted.
It's a bit inconvenient to have to drive more than 20 minutes to the post office to collect the parcel.
The e-scooter's speed is lower than expected.
Thanks for the feedback, Kun-Huang.
We appreciate you sharing your experience and are glad you see value in the e-scooter. Parcel collection locations are managed by the carrier, but we understand the inconvenience. Regarding speed, the scooter is set to comply with local regulations. Thanks for choosing Laser.
I chose the Laser Travel Power and Comfort Bundle, excited to use it for my upcoming trip and the chargecore portable charger does not work.
There is a full charge of battery in the device itself, yet after using multiple USB leads including the one that is included with the device it doesn't charge my wife's or my own phone. No sign of any connection or charge
Thanks for your patience, Adam 😊
We’ve shipped a replacement and it’s on its way, with delivery expected this week. We really appreciate you flagging this with us and hope the new unit works perfectly for your upcoming trip ✈️
Got what I ordered in a reasonable time for a great price. Very happy
Thanks for the great feedback, Craig 😊
Glad to hear everything arrived in good time and at a great price. Really appreciate the Trevor Long recommendation and choosing Laser 🙌
Found the offer listening to the Radio, it is a great offer. The products will be used; the delivery was trackable. I will be looking at your site for direct purchases in the future.
Thank you
Thanks for the detailed feedback, Robert 😊
Great to hear you found the offer through the radio and EFTM, and that delivery tracking and the overall experience met your expectations. We really appreciate your continued support and look forward to welcoming you back for future direct purchases 🙌
Easy to register, easy to find items
Didn't receive my order, cannot access tracking through Paypal. There's nothing worse then this mess.
Thanks for your feedback, Gustavo.
Our records show the order was shipped on time and delivered on 16 December, with tracking details sent to the email address on file. It’s possible the tracking email landed in a spam or junk folder. If you still need help locating the parcel, our support team is happy to assist.
Great customer experience as i was extremely happy with the items we received, awesome value, great quality.
Was also extremely well packed and received constant update
S in reference to delivery.
O erall experince was extremely positive.
Thanks for the wonderful feedback, Cheryl 😊
Great to hear you were happy with the items, value, and quality, and that packaging and delivery updates kept you well informed. Really appreciate you finding us through Everything for the Man and choosing Laser 🙌
Ordering the goods was very easy. The whole process went smoothly and only took about 7 minutes. I items I purchased are amazing.
Thanks for the feedback, Delia 😊
Great to hear ordering was quick and easy, and that you’re loving the items. Appreciate you choosing Laser 🙌
No one answered the phone, no one returned my call. Email not acknowledged nor replied to. Did not get order I thought had been placed. Would never do business with them again
Thanks for sharing your feedback, Judith.
We’ve checked our systems and can confirm that payment for this order was not received, which means the order was not placed or shipped. Without a completed payment, we’re unable to progress an order. If you’d like our support team to review this with you or help place a new order, we’re happy to assist.
Thanks for the creative review, Ian 😄
Appreciate you taking the time to leave feedback and for choosing Laser 🙌
I like ordering directly from you as you deliver quickly - your customer service is great and I will recommend your products to everyone as they are great quality!
Thanks so much for the lovely feedback, Kristen 😊
We’re really glad you enjoy ordering direct, appreciate the quick delivery and customer service, and that you’re happy to recommend our products. Thanks for the support and kind words 🙌
Shopping experience was great but the delivery was messed up i requested a change of address on Friday couriers please confirmed it and sent me an email with the new address on it they charged me $15.15 for change of address when it was not delivered on the due date i rang couriers please customer service and it was at the wrong depot with the 1st delivery address on it the customer service rep informed the depot of the mistake the next day the parcel was delivered to the incorrect address and just left at the door with no signature luckily i saw it on the doorbell camera and the neighbour collected it for me. I rang couriers please and requested a refund of $15.15 for the change of address delivery i hope now they reimburse me.
Thanks for sharing your experience, Andrew.
We’re glad to hear the shopping experience itself was positive and that you value our products. We understand how frustrating delivery issues like this can be, especially when a change of address was confirmed but not followed correctly by the carrier. While delivery handling is managed by Couriers Please, we appreciate you flagging this and hope they resolve the refund for you promptly. Thanks for your patience and for choosing Laser.
What a pleasure to purchase from Laser, everything was catalogued and securely packed and then sent out to me ASAP.
Highly recommend Aussie business... from quality of items to efficient communication.
Thanks for the fantastic feedback, Simon 😊
Great to hear everything was well packed, sent quickly, and that communication hit the mark. We really appreciate the recommendation and the support of an Aussie business, and thanks for finding us through Trevor Long at EFTM 🙌
Quality products for reasonable price. Would recommend
Thanks for the feedback, Krishna 😊
Great to hear you found the products good quality and well priced. Appreciate the recommendation and choosing Laser 🙌
Fast delivery. Product very disappointing. I purchased an e scooter going off the specs on the website. Without looking into the actual manual, I found out that it won't run on anything other than a flat surface and stopped running on the tiniest slope! Would have never have purchased if i had known it literally couldn't get up any slight slope at all. I'm well under the weight limit and was riding in not windy conditions and it couldn't make it up a 5m slightly sloping foot path near the surf club! Good thing it's light weight because you're going to end up carrying it!
Hi Courtney, sorry to hear the scooter did not meet your expectations. This model is built for flat urban surfaces, but it sounds like it did not suit the terrain you needed. We never want anyone stuck with a product they are unhappy with, so we do offer free returns. Our team at support@laserco.com.au
I needed a DVD player and found Laser in a search of Australian manufacturers. Postage was incredibly fast. Player is smaller than the older models, so takes up little room. It works well. The remote's buttons are a bit small though.
Thanks Gemma! Great to hear the DVD player arrived quickly and is working well for you. Appreciate the support for Australian manufacturing too 🙌 Noted on the remote buttons - always helpful feedback for our team. Enjoy your new setup!
Your website is a mess. Tried to order by express would default to ordinary post.
The parcel was delayed after payment by some days.
Never the less parcel arrived ok
Hi Nils, thanks for the feedback. Sorry the checkout process felt confusing on your end. We do offer multiple shipping options including express, and customers can choose the one they prefer at checkout.
Just to clarify the timing - your order was placed on 25 November and shipped the very next business day on 26 November. Australia Post then handled delivery from there. Glad to hear it arrived safely in the end.
If you ever need a hand or have suggestions on how we can improve the website experience, we are always listening.
I recently ordered 2 x Laser Kids Karaoke machines. The ordering process was simple, and the delivery was prompt. Highly recommended!
Thanks Sue! Fantastic to hear the ordering was easy and the delivery was quick. The kids karaoke machines are always a hit. Appreciate the recommendation 🙌
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Jay! Great to hear you picked up a cracking deal and that the travel package will get plenty of use. Appreciate the 5 stars 🙌