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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 9th among Electronics sites.
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Ordering was fine but the payment just didn't work and after 3 or 4 attenmpts I gave up and purchased the products elsewhere (paid more for freight)
Solar panels are great, but the cameras I bought at big w don't charge properly and won't hold a charge.
Thanks Andrew, glad the solar panels are doing well. The camera charging issue should not be happening, so the support team will take a look as soon as they receive your message. They will get you sorted quickly 👍
I am honestly happy with this product. But it would be better come with bit more detailed setup instruction and operational instruction.
Thanks so much, Kathiravan! 😊 We’re thrilled you’re enjoying your purchase. Appreciate the feedback on setup instructions - we’ll make sure future guides are as easy to follow as the product is to use. 👍
Received the USB Rechargeable AA batteries very quickly, unfortunately one was totally dead and would not charge, I contacted Customer Support and they have quickly sent replacement batteries.
That what I call great customer service.
Thanks, Bruce! 🔋 Appreciate your kind words and repeat support. Glad our team could sort things out quickly - we like to keep both our batteries and our customers fully charged! ⚡
Quick Deliver, only USB C rechargeable AA and AAA batteries I have seen
Can you advise how to pair with a PG security system, i was able to link with smartlife app (and can manually trigger the alarm) but not with the security system. Documentation is a bit limited. So happy with service but not so much with product!
Thanks for sharing your feedback! 🔧 The Smart Wi-Fi Alarm is designed to connect and operate through the Laser or Connect SmartHome app rather than integrate directly with external PG security systems. Our support team will be in touch to help and make sure you’re getting the best performance from your device. Appreciate your honesty and support! ⚡
I ordered a IR controller To Test from Laser Co and was impressed by how quickly it arrived—just a few days. The fast delivery and smooth experience led me to place a second order without hesitation. Their website is easy to navigate, and the payment process was quick and hassle-free. Great service all around, definitely deserving of a 5-star rating. (And Yes It worked) Well Done
Thanks, David! 🙌 We love hearing that everything worked perfectly and that you came back for round two. Fast delivery, easy checkout, and working tech – that’s the Laser trifecta! ⚡
Online ordering was easy. I love the charger. I'm thinking of buying a second one.
Excellent service well packaged quickly delivered very. Very happy.
Thanks, Alannah! 🔋 We're so glad you love the charger – sounds like it’s powering up some serious good vibes. Appreciate the kind words and the repeat support! ⚡
Ease of shopping for accessories to back up my newly purchased home security system. Fast delivery. Very happy.
Thanks, Amanda! 🏡 We're glad you found what you needed easily and quickly – peace of mind should never take long to arrive. Appreciate your kind words and support! ⚡
Still in shipment, Unable to track shipment.
Don't know where it is. The tracking number shows still not picked up from the sender.
If it's shipped from Sydney to Perth and taking more then 20 days for delivery. It's really a matter to need immediate assistance.
Thank you for your feedback, Amar. We completely understand how frustrating it can feel when a parcel is still in transit. Your order was shipped the next business day from Sydney, and as it’s travelling all the way to WA, delivery can sometimes take a little longer.
According to the tracking link, your parcel is scheduled for delivery today — well within the standard timeframe. For future orders, we do also offer express shipping options if faster delivery is needed.
We hope you enjoy your purchase once it arrives, and we truly appreciate your patience.
I was very impressed with the international fast charging adapter and the price was very good compared to Amazon. Fast delivery exceeded my expectations.
Thank you so much for your kind feedback, Peter! We're thrilled to hear our international fast charging adapter and quick delivery exceeded your expectations, and we truly appreciate your support. Your satisfaction means a lot to us, and we look forward to serving you again!
A well priced product was dispatched and delivered promptly. The Chargecore powerbank was easy to set up and exactly what I needed. Thank you.
Keith, thank you for your thoughtful feedback. We're glad the powerbank met your needs and that our speedy service added to your satisfaction. Your trust means a lot, and we’re here to support all your future electronic needs.
Quick delivery and security light made out of metal not plastic. Quick reply and rectify raised issues. Loved the response.
Thank you, Edgar, for sharing your positive experience with the quick delivery and our quality product. We’re delighted to have resolved your concerns promptly and truly appreciate your kind words!
The product I purchased didn't have enough instructions.
Hi Steve, thank you for your feedback about the instructions being insufficient. We’re sorry for any inconvenience and would love to provide additional guidance to help you get the most out of your purchase. Please feel free to reach out so we can assist you further.
Item is a really great price and as described. Shipping was quick and ordering was seamless. Great experience. Thank you
Thank you so much, Ebony! We’re thrilled to hear you had a smooth ordering experience and were happy with the price and shipping. Your kind words mean a lot, and we truly appreciate your support.
Prompt, well packed and product is excellent for my purpose.
Thank you for sharing your positive experience! It’s wonderful to hear the product arrived promptly and well packaged, perfectly meeting your needs. We appreciate your support and look forward to serving you again.
I got the item on time, the item is exactly what was looking for
Thank you, Ocaya, for sharing your positive experience. We're delighted to hear your order arrived promptly and met your expectations perfectly. Your satisfaction means a lot to us.
Ordered some Ethernet cables on sale for a great price. Added in some USB-C cables to get free delivery. The quality of the items was really good, especially the 60w USB-C cables. Dispatch was fast and all items delivered on time as ordered.
Hi Geoff, thank you so much for your enthusiastic feedback! We're thrilled to hear the cables exceeded your expectations and that the fast dispatch added to a great shopping experience. Looking forward to serving you again soon!
Site easy to use, good selection of payment options. Fast shipping and product as described.
Thank you so much for your kind words, Andrew! We're thrilled to hear the site was easy to use and that you appreciated the payment options and fast shipping. Providing a seamless experience is very important to us, and your feedback means a lot!
Thank you so much for your kind words, Tony. We're thrilled to Hear you had a great experience with our service and we truly appreciate your support. Looking forward to serving you again soon!
A great product. Purchase was quick and delivery was faster still. 👌💯
Thank you so much, Robert! We’re thrilled to hear you enjoyed your purchase and the speedy delivery. Your support means a lot to us, and we look forward to serving you again soon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate the note, Ian. The payment issue should not have happened. Your feedback helps tighten things up on our end.