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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.3 stars from 753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 30th among Auto Parts sites.
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Installed led headlights w/halo and fog lights w/halo. Very bright headlights without being blinding to on coming traffic.
Once I found and down loaded wiring diagram, Instalation was pretty straight forward.
Just received led flush fitting tail lights. Look very good. I'll let you know who the Instalation went
Ordering was easy, shipping was fast. I got the high mount led rear lights that mount on the back hardtop of my jeep JL. Only issue is there is not much in the way of installation instructions for the wiring. But they look and work great, including the white reverse leds!
Dear richard,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
The site was easy to go thru, buying was easy and shipping was fast!
My son requested these lights, I ordered them, it took more than 1 calendar week to be delivered, now I'm installing them.
Dear A W.
We are sorry to hear about the delay in delivery of the lights you ordered for your son. We always strive to provide the best possible service and ensure prompt delivery of all orders. However, there are instances where external factors may cause delays beyond our control. We appreciate your understanding and patience during this time.
We hope that the installation process goes smoothly for you and that your son enjoys his new lights once they are up and running. If you encounter any difficulties during the installation or have any questions, please do not hesitate to reach out to our customer service team for assistance.
We value your feedback and will use it to improve our services in the future. Thank you for choosing our lights for your son, and we apologize for any inconvenience caused by the delayed delivery. We hope to have the opportunity to serve you again in the future and provide you with a better experience.
Read the instructions. Too technical for the average person to install. I already requested to return. No reply?
Dear Walter,
We are sorry to hear that you had difficulty with installing our product. We strive to provide clear and simple instructions that anyone can follow, but we understand that technology can be challenging at times. We apologize for any inconvenience this may have caused you.
As for your return request, we apologize for any delay in our response. Our customer service team is working diligently to assist all customers in a timely manner and we appreciate your patience. Please rest assured that we will process your return request as soon as possible.
If there is anything else we can do to assist you or if you have any further feedback regarding our product, please do not hesitate to reach out to us. We value your input and are committed to improving our products and customer experience. Thank you for bringing this to our attention.
I had to call customer service to find out where my order was at and after 10 days, it finally shipped. Had I not called, who knows if I would ever got my LED headlight
Dear James,
We are sorry to hear about the delay in shipping your LED headlight and the inconvenience it caused you. We strive to provide the best possible service to our customers, and we apologize for falling short in this instance. Thank you for bringing this to our attention, we will address the issue with our shipping team to ensure a smoother and more efficient process in the future. We appreciate your feedback and thank you for your patience. If there is anything else we can assist you with, please do not hesitate to reach out to us.
Put led tail lights on my jl and everything was as the site said, plug and play and a perfect fit
Dear Thomas,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
They are all blacked out and whatnot and they dance around when you start the car. Wicked sweet design. A++
Dear Garrett,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Just as I expected! I love the way they look on my truck!
Dear Junior R.
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Very easy and good product fast delivery. Was able to get parts for 2024 Toyota Tacoma.
Dear Chad,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing top-notch customer service and quality products, so it's always rewarding to hear when our efforts are appreciated.
Your feedback is incredibly valuable to us and we are grateful for your support. It's customers like you that keep us motivated to continue delivering exceptional service and products. We are committed to ensuring that every experience with us is a positive one, and we are delighted to hear that we have met that goal with you.
If there is anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to better serve our customers and your input is greatly appreciated.
Thank you again for your kind words and for choosing us. We look forward to serving you again in the future!
Looks like good quality, chk to see if will fit, no problem, just haven't had time to put them on.
Dear Bruce,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
While the warranty was easy to use, the shipping fee was excessive and probably paid the cost of the replacement lights.
Dear Customer S.
We appreciate your feedback and are glad to hear that you found our warranty process easy to use. We apologize for any inconvenience caused by the shipping fee for your replacement lights. We strive to provide the best possible service to our customers and will certainly take your feedback into consideration as we continue to improve our processes.
If you have any further concerns or require assistance, please do not hesitate to reach out to our customer service team. We value your business and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.
Dear Luke,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Received the product all in tact but there were no instructions which sssembly is self explanatory but you have to plug it into your fuse box. It doesn't say which fuse slot to put it in that's all I need to know
Dear Richard,
Thank you for your feedback and we apologize for any confusion caused by the lack of instructions regarding which fuse slot to use for your product. We strive to provide our customers with a seamless and hassle-free experience, so we appreciate you bringing this to our attention.
If you have any further questions or need assistance with the installation process, please do not hesitate to reach out to our customer service team. We are here to help ensure that you are able to properly install and use your product.
Thank you again for your feedback and for choosing our product. We appreciate your support.
Had to purchase the same light package as a year ago in order to get one driving light that burnt out. No option for a single light is a bummer
Dear Kenny,
We apologize for any inconvenience you experienced with our light package options. We understand that having to purchase the same package again just for one driving light can be frustrating.
We appreciate your feedback and will take it into consideration for future product offerings. We strive to provide our customers with the best options and value for their money.
In the future, please don't hesitate to reach out to us directly with any issues or concerns you may have. We are always looking for ways to improve and provide the best possible experience for our customers.
Thank you for your continued support and we hope to have the opportunity to serve you better in the future.
Too much trouble to send back to save money
Oh well I guess I'll look for better deals next time
Dear simpson,
We are sorry to hear that you faced difficulties in returning your purchase. Our goal is always to provide a hassle-free shopping experience for our customers, and we apologize if we fell short of that in your case. We understand that returning an item can be inconvenient, and we appreciate your feedback on this matter.
If there is anything we can do to assist you further or make the return process easier in the future, please do not hesitate to reach out to our customer service team. We are always here to help and ensure that you are happy with your shopping experience.
We hope that you will give us another chance to serve you and provide you with better deals next time. Your satisfaction is our top priority, and we will continue to strive to improve our services to meet your expectations. Thank you for choosing us as your shopping destination, and we look forward to the opportunity to better serve you in the future.
Does not come with relay or switch required for installation, would have been nice to have a heads up that these components are required for proper operation.
Dear Steven,
Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience this may have caused. We always strive to provide our customers with a seamless and hassle-free installation process, and we apologize if we fell short of your expectations in this case.
Your input is valuable to us as we continue to improve and enhance our product offerings.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for choosing our product and for taking the time to share your experience with us. We appreciate your support and look forward to serving you again in the future.
Very nice product at a great price, but there were no instructions in the package!
Dear Steve,
Thank you for your feedback and we're glad to hear that you are satisfied with the product and price. We apologize for the oversight in not including instructions in the package.
We strive to provide our customers with the best possible experience and have taken your comments into consideration. In the future, we will ensure that instructions are included with all of our products to prevent any confusion for our customers.
If you have any questions or need assistance with using the product, please don't hesitate to reach out to our customer service team. We are more than happy to provide you with any information or guidance you may need.
Again, thank you for your feedback and for choosing our product. We appreciate your business and hope to exceed your expectations in the future.
On time, good condition, great service, and quick customer service if needed
Dear Paul,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Super product at reasonable price. Fast shipping & delivery!
Dear Gibson, W.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Easy ordering, quick follow up and great delivery time. Great product with easy instructions and installation
Dear Robert,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ricky,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!