
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LegalShield has provided easy, affordable, when-you-need-it access to a law firm and experienced lawyers for over 50 years. A revolutionary legal subscription service, we protect over 4.5 million people just like you in the US and parts of Canada. For a low monthly fee, our provider lawyers advise you on things like:
• Wills and estate planning, so you can provide for your family
• Consumer and bill issues, like a dispute over a warranty
• Contract review, such as purchasing a personal vehicle
• Real estate law, e.g. an agreement of purchase and sale
• Family law issues, like child custody and divorce
How LegalShield works
1. Sign up
Register online and connect with your law firm.
2. Speak to a lawyer
Talk to a lawyer about your legal issue, usually within eight business hours of your request.
3. Get legal advice
Get assistance with your legal problem so you can move on with your life!
LegalShield has a rating of 4.4 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalShield most frequently mention law firm, customer service and phone call. LegalShield ranks 7th among Legal Services sites.
We monitor reviews for authenticity
I have had issues with my HOA issue. The attorney who contacted me and his staff have been very prompt in contacting me and reaching out to my HOA.
Everyone has been so good to me. I greatly appreciate everything everyone has done for me.
Ashley, thank you for your kind words and positive feedback. We’re grateful for the opportunity to assist you and look forward to supporting you whenever you need us in the future.
Thank you for your kind words, which acknowledge our team's prompt and professional service. We appreciate your feedback and look forward to assisting you with any future legal needs. Thanks for being a valued member.
If only for the ticket protection at first for myself, michiganders & Midwesterners we all know driving is 50% of life. As I've become a professional, in and out of the transportation & infrastructure industries let alone a father of two now; I'm married to another professional. This service covers all minimums for legal protection as a first layer, with discounted access to more. For monthly subscriptions, it's a no brainer.
Alex, thanks for sharing such thoughtful feedback and highlighting the realities filled with countless challenges on the road and beyond. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for being a valued member.
I asked for a lawyer I had worked for before regarding my mother's estate planning. He called right away. According to my schedule, I was able to talk with him the next day. He answered my question quickly and in plain language. He gave me some resources in my community regarding my issue or possible issue.
He listened well.
Angela, thank you for sharing your experience. We are happy to know your questions were answered clearly and that you felt truly heard by your LegalShield Lawyer. Please don’t hesitate to reach out if you ever need further guidance or assistance. We are here to help. Thanks for bieng a valued member.
John, thanks for sharing your experience. We are glad the guidance provided by your LegalShield Lawyer was helpful in guiding your decisions. Please don’t hesitate to reach out if you need any further assistance. Thanks for being a valued member.
Isis, gracias por compartir su experiencia positiva. Agradecemos sus amables palabras. Esperamos seguir brindándole apoyo siempre que necesite asistencia legal.
I always get the help I need. Always professional and knowledgeable. Highly recommend to all my family and friends. I had several join.
Brenda, thanks for your kind words and for spreading the word to your family and friends. It is important to our team to know you feel confident and supported every time you reach out. We’re always here to help whenever you need us.
The representatives were very polite and answered all my questions, even though it seemed as if I was rambling. They were attentive and made sure I understood what they were saying. I was reassured that I could always call back on this matter and there was no legalese.
Erlene, thank you for your thoughtful words. It’s great to know that our team made you feel comfortable and confident throughout your conversations. Please don’t hesitate to reach out if you have any further questions or concerns. Thanks for choosing us.
Good communication. Responsive. I understand my attorney could only take it so far at which point it needed to be turned over to a out of network attorney but believe she did her best!
Kathryn, thanks for recognizing the commitment and communication you received from your LegalShield Lawyer. We’re grateful for your kind words and trust in our team. Thanks for being a valued member.
I called back because I was on another call. Called back again three times, not answer! Gus your are not interested in my business!
Laurie, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
I really appreciate the efforts of this Law Firm, helping me prepare my Will and also in the process of finalizing my title to property. Can't give full review, while ongoing work still needs to be finalized. Thank you!
Earl, thanks for trusting our team with such important matters. We look forward to continuing the process and ensuring everything is finalized smoothly. Please don’t hesitate to reach out with any questions along the way.
I needed help in resolving a situation with a company. The situation is ongoing but Legal Shield is on standby and I don't have to feel as if I'm handling the situation on my own.
Gerry, thank you for sharing your experience. Our team's dedicated to standing by your side so you never feel alone in navigating challenging situations. It's an honor to support you as things progress. Thanks for choosing us.
Quick response and had an excellence experience. I highly recommend Legal Shield to friends and family.
Nancy, thanks for your kind words and recommendation. We're pleased to hear that you had a quick and excellent experience, and we look forward to continuing to support you whenever you need it. Thanks for being a valued member.
I called to get help about what to do regarding the mismanagement at my residence.
I received emails saying that they called, but that's NOT TRUE!
When the attorney did call, I was with my students in class.
I called back, but no return call was made.
It's too strong to say that I was ignored, but I wasn't prioritized either.
I'm considering getting rid of my membership and will contact the city of Chicago for help with my problem.
Albert, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
A gas company is going to put a pipeline on my property. They were super helpful with Easement Agreement that protected us as much as possible.
Heath, thank you for trusting our team to guide you through the Easement Agreement during such an important situation. We're glad to hear that your LegalShield Lawyer's guidance helped protect your interests, and we’re always here if you need further assistance. Thanks for choosing us.
Jessica was very patient and knowledgeable. She helped guide my wife and me through the process and aided us in determining which document best suited our needs.
Roger, thanks for sharing your experience. We are glad that your LegalShield Lawyer was able to provide patient guidance while helping you and your wife find the right document that met your family's needs. We’re here anytime you need support. Thanks for choosing us.
LegalShield made the process quick and easy. They connected me with a knowledgeable attorney who resolved my issue right away. I'll definitely use their service again in the future.
Aaron, thanks for sharing your positive experience with us. It’s great to hear that our team’s expertise could provide a quick and effective solution for you. We look forward to supporting you whenever you need assistance again. Thanks for being a valued member.
I had a very horrible incident that happened to me and I just knew it was impossible to happen but it did. I contacted legal shield and Jordan assisted me in a way that I was very proud of and we have never met. I love legal shield because the attorneys care about their customers and what they go through and they know your rights and fight for you to receive justice.
Rhoda, thank you for sharing your experience during such a difficult time. We are pleased to hear that your LegalShield Lawyer and the team are standing by your side to help guide you during this time. We're here whenever you need support moving forward. Thanks for choosing us.
ALTHOUGH THIS WAS A NEW ISSUE AND I DID NOT PROVIDE MUCH INFORMATION, STILL MY LAW FIRM REACHED OUT AND INQUIRED ABOUT THE ISSUE!
William, thanks for trusting our team with your new issue and for recognizing your LegalShield Lawyer's dedication to understanding every detail. Your appreciation means a lot, and we look forward to continuing to support you in the future. Thanks for being a valued member.
Answer: As a LegalShield member, you get access to a variety of legal services, in general, including advice on an unlimited number of personal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. For more information on plans and pricing available in your area, please visit www.legalshield.com or contact our Member Services team at (800)-654-7757 between 7-7 CST Monday-Friday and a member of our team will be happy to assist. Thank you.
Answer: Hi Gayle, thanks for the question. We are happy to provide you with some clarification. We have not had a name change. PPLSI is our parent company. In a world where so much seems beyond an individual's control, our brands, LegalShield and IDShield, empower people to defend themselves against injustice and secure their future. LegalShield is a pre-paid monthly subscription service that operates in a highly regulated industry, monitored by the FTC and is most certainly not a scam. To learn more, please visit our sites: www.pplsi.com and www.legalshield.com.
Answer: As everyone's circumstances are unique and laws vary from state to state, you should only take professional legal advice from a lawyer. With a LegalShield Membership, our members can speak to a local Provider Lawyer on a number of topics, and they will work diligently to guide you and find a resolution. We offer a variety of personal and business membership options. To find the membership that is right for you, please visit www.legalshield.com to sign up on your own. If you would like further assistance or want to ask specific questions, please contact us at (833)-951-2754 between 7-7 CST Monday-Friday and one of our team members would be happy to assist you.
Answer: A friend was doing it and my wife thought it would be good for legal advise.
Answer: Our Customer Care may be reached at (800) 654-7757 from 7 A.M. - 7 P.M. CT, Monday - Friday. You can email us at memberservices@legalshield.com. These requests are generally worked within 24-48 hours.
Answer: I have not found one yet. This is going to make me look for a better company.
Thank you for your positive feedback. We're glad to hear our team provided timely support and that you're having a positive experience so far. Please don’t hesitate to reach out if you need anything further.