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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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I wanted to purchase a gift for my daughter for Christmas and when I ordered I somehow ended up sign up for not 1 but 2 $50 monthly subscriptions one for leggings and one for shorts the actual value is probably $5-$10 per item, my actual order that I placed took almost 2 months to arrive as it comes from China, as these are a Christmas gift I haven't seen if she likes them yet so I can't really review the performance. But after paying several hundred dollars after 2 months of these charges in addition to the actually purchase the value can possible equal the expense. I called to cancel the subscription and was told that even though the charges where made less than 9 hours ago they could not refund me because the product already shipped. Save your $$$
I ordered 3 pair of leggings from them to try them out since they looked nice online. I will never order from them again and would not recommend them. It took several weeks to receive my order as well. I wear a size small and two of them fit ok and were thick enough not to see through; though they didn't stay in place well, frequently having to pull them up. The third pair was completely, inappropriately sheer material and I was unable to return them because of their extremely limited return policy, so they will be going in the garbage.
Hi Jodie,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
So 1/3 pairs fit. Sizing is WAAAY off, now I'm going to have to return them and it took over 2 MONTHS for them to arrive the first time! Most of the leggings I'm interested in don't even come in my size and they claim to be a size-inclusive brand. Not true, only on some leggings. None of the plain black sport leggings go above XL. They really need to expand their size selection if they're going to make that claim. Going to try and return 2/3 pairs and exchange sizes because although the fabric is very thin I can still see myself wearing them for some activities.
Hi Holly,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Thank you for a smooth purchase and delivery. The lotus leggings, particularly the white tree womens leggings have ben delivered safely and timely. They feel great and happy to walk around home or on the street, fit for most environments. Thanks so much
Hi Hinewai,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
This company is awful. $94.43 later never received anything. I was told no refunds! I cancelled.!
Hi Pam,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Having tried on leggings from numerous companies like lulu, adidas, tyc, gymshark, stuff from amazon and more, I feel that the lotus brand has some pretty amazing colors, designs, and comfortable, true sizing. Unfortunately, there are some down sides as well. The material of these leggings leggings are certainly a bit unorthodox. It's made out of a very thin, flexible material that's just a tiny bit more opaque than mesh. So certainly not your typical lululemon material. It's ok for walking and jogging, but probably not the best for squatting or weightlifting. The delivery process is also incredibly lengthy. Sine it was shipped from China, it took nearly three weeks for my leggings to be transported to my home. The cost was another factor. If the leggings are not on sale, I would say that maybe wait until they are on sale for a more affordable price. All in all, I would suggest these leggings for use in your leisure time due to their comfort and beauty, but do keep in mind the negatives as well.
Hi Annabelle,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
Amazing leggings that feel very very good. Super soft, quality material. Bright colours and beautiful patterns.
Thank you!
Hi Triin,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I am so happy with my leggings, they fit so well and i will enjoy wearing them as i exercise, as i walk the dogs too
They are so so soft and comfortable, my mum has a pair too and they wash really well too thank you..
Hi Christine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
These galaxy leggings make my butt look fabulous and I get so many compliments on the cool design. Can't wait for my next pair.
Hi Alexandra,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I bought these leggings during a BOGO sale at half price. They are worth what I paid for them. It took so long to ship though that I was suprised when I got the notification in my email because I had forgotten I bought them.
Hi Heba,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
The leggings are really good quality and the package came really early and quick. It also came in good condition!
Hi Kat,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I wore it today at the gym for the first time. They are Perfectly fitted leggings. Plus the pockets to put my phone in it.
Hi Loanna,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My leggings fit well and I love all the designs I ordered. I am a size 12 and bought the large. I will buy from Lotus Leggings again.
Hi Tessa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Nice leggings! Nice fit... they are so comfortable. I am very happy with the purchase! I recommend it.
Hi Johannie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I am very Happy with this company. The leggings i have orders have been a perfect fit good quality and true to the picture. Delivery is a little slow - otherwise i am fullt satisfied
Hi Katarina,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Nice fit, nice design, comfortable and stylish. Definitely worth considering if you're in the market. Light enough to wear all year
Hi Christine,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Beautiful leggins. Lovely designs. And very comfy. Although the shopping is a little slow, but I understand it is not because of them.
Hi Fernanda,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great service and great designs at a fair price!
Slow shipping due to Canada Post strikes but helpful customer service.
Would shop again.
Hi Richard,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Thank you for your valuable feedback! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Leggings
My leggings arrived COVERED in pee and the company refused to refund or exchange my items. This is completely unacceptable and disgusting!
Hi Amara,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Very setisfied with the leggings. Good informations about shipping during the proces. Shipping to Europe (Slovenia) takes time but it's worth waiting:-)
Zelo zadovoljna z nakupom. Čeprav pošiljanje traja kar nekaj časa, podjetje poskrbi za dobro obveščenost o pošiljki. Zadovoljna! Zelo!
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi Lisa,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging