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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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Ordered 8 leggings and only received 7. Missing leggings wasn't shipped out even after 1 week of notifying them.
Customer service would respond in a day or two but not really helpful.
Quality of leggings are like crap and doesn't justify the premium pricing paid.
Material is thin and looks like it doesn't fit after a few wear.
They look like $5 clothings that you can get from a major China platform that ships globally.
The size chart provided by Lotus leggings doesn't help as most of the leggings came too big.
Regret asking my friends to purchase from Lotus leggings together.
Well i got suckered in. After paying for a mystery legging subscription...
Never knew what i was getting,
Cancelled as soon as i could
I call this company a click bait, saw their ad clicked on it, looked up plus size leggings, said they carried them, ordered a pair to find out I had to pay for a subscription and they dont carry plus size leggings. Went on BBB website and many many complaints of fraudulent charges!
Hi,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Very good service, delivered before I expected. I ordered 3 pairs of leggings for my yoga classes over last 5 months and I'm very satisfied with all of them. The selection is cool, it's quite comfy and Fits well.
Hi Klara,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family! We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
The next order came in with one item having obvious quality issues and another of the wrong size. It was very frustrating to find out that I had to pay for shipping these wrong items back. Then I waited two weeks for the new delivery just find out that they've sent me the wrong size again and the other item was not included. It was ridiculous that I'd have to pay for the shipping again due to their mistake, so I just threw away those leggings. They never reimbursed me for the second leggings that were not included. Customer service was really rude telling me that they have shipped both items and hinting that I must be lying.
This was the worst experience ever - don't bother ordering anything from this company!
Hi Maria,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Just got my first order. I was little worried, but everything looks amazing and totally above my expectations.
They are charging me $90 a month and we are not receiving anything. The phone numbers are bogus. As I read reviews, I notice that there are so many people having the same issue but the responses do NOT offer a telephone number. If you are a legitimate company why will you not give a phone number where people can work out these issues? Attorney general may be the only recourse for us.
Hi Dave,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
I have tried numerous times to cancel this subscription, even though the product is good it is not worth the $75 that was just taken from my account. Tights arrive here and there, not consistently at all and most times its the same pair. The phone number that is attached to cancelling the subscription is not a working number and that alone is a red flag. I would not like any more leggings sent to my address and would like my account information removed from this company immediately. I would not like an apology or explanation only a cancellation of this subscription. That's it. That's all.
Hi Allison,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Do you need good costumes for working out and other outdoor conveniences?
Grab yourself top quality leggings here. Strong and cute looking
Hi Kate,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Everything was great for me! Ordered one and they were great and came on time. I will order a new one very soon!
Hi Lana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Amazing legging!
I loveS it!
This was my 1st time to have it, will order 2nd legging soon! And will definately recommend to my yoga friends.The colout is so bright and attractive!
Hi Bong,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Gun leggings look awesome! But they are a little tight where the design is and partially see through. But I get a lot of compliments on them
Hi Breana,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you,
Lotus Legging
I bought two pair of leggings. Both sized up to the medium as other reviewers suggested. The lotus x fabric fit better (smaller) than the lotus x lite. Both are beautiful.
Hi Meredith,
Thank you for your feedback and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
Great fit. Surprised since I have had some weird fits with overseas manufacturers. But these are great!
Hi Lia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Perfect leggings for yoga aerial yoga, The size was exactly right, the quality the best, and the prints were more inpresive than in the photoes. 1 totally. Love it!
Hi Lydia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I. Will always recommend this company to other they are my favorite leggings ever always a great fit and top quality
Hi Jaime,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great choose of leggings, super quality, nice design. It fits great and move with the body, no slipping
Hi Oki,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Size, quality and fit are exceptional. All the leggings that I have purchased are comfortable and durable. No slipping, no sliding - no matter how I bend!
Hi Janice,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Very good service, delivered before expected. I ordered 4 pairs of leggings over last 6 months and I'm very satisfied with all of them.
Hi Vedrana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I'm giving 3 stars, because as much as I love these leggings, you never know what size you'll get. Total I have 18 pairs, so clearly they are superior, but my last order was for 2 pair and one was correct, while the other was 2 sizes way too small. The only way I can fix it is if I pay to ship them back to China and I'm definitely not doing that so I'm out $50 and now have to suck it up.
Hi Paul,
Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging
So comfy! These leggings are perfect for any type of workout. I would easily buy every type of leggings.
Hi Ellen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at support@lotusleggings.com with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
Hi,
Thank you for your feedback and we do apologize for the inconvenience. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.
Thank you,
Lotus Legging