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The overall reputation of the company reflects a stark dichotomy in customer experiences. On one hand, some patients praise the advanced care and compassionate support received from dedicated staff, highlighting the clinic's strong medical expertise. Conversely, a significant number of reviews reveal deep dissatisfaction with the customer service approach, citing disorganization, poor communication, and a perceived lack of compassion, particularly in critical situations. Many customers express frustration over scheduling issues, inadequate follow-up, and perceived indifference towards patient needs, leading to a sense of disappointment and distrust in the clinic's commitment to care.
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The only people who are allowed to receive care from this communist regime are those who bow to the COVID whores by wearing the pedophile sex-trafficking virtue-signaling mask. PROOF POSITIVE this Scam-demic was NEVER about public health! I'll pray for the conversion of their Satan-possessed souls!
With every bill, I fail to see how they can call themselves "non-profit." They cost 3x as much as any other hospital. The care should be better than, right? Nope. Worse actually. It takes forever to get any test done. Competition across town has no problem getting it done. With Mayo the results often come back once the illness has passed.
I have health insurance, but it's hot garbage. Here's what I've paid for some of my care in the past:
I got salmonella poisoning. Visited urgent care, and was told to wait it out. Went back the next day bc I was getting dehydrated. FINALLY got them to take a stool sample. Results took five days to get back. It was too late. I was feeling better by then, and all the care was pointless. They then sent me an $800 bill. Yay.
Got told by the nurses line to go to the ER when I had norovirus bc they were worried it might be appendicitis. So I get there, and apparently was an inconvenience. The doc felt me for two minutes, and said I was ok. I get they're understaffed, I don't need to be treated like a king. However they billed my insurance $1500 for this?! HOW is that that much? Again I don't mind if you glance me over quickly, just don't bill that much for that little of care. My insurance paid maybe $30, and I was stuck with the rest.
If I could schedule a visit with my doc sooner than three months, I still wouldn't because those are $500 now apparently. I can get a visit AND x-rays for $200 LESS across town.
Colonoscopy? $7,000 UHD charges $3000 and is a much better experience.
They like to gloat about themselves more than a wall at Five Guys. Apparently they're "the best hospital" but I just fail to see it. After burning through my life savings, I'm no better than where I started on my digestive issues. Life is getting hard because of it, and I have to stop because I'm out of money. These guys are a beacon of greediness in the already in-affordable world of healthcare.
I saw Dr. Misha Pless in neurology at the mayo clinic today. I went and saw him for an eye condition I have it was a complete waste of time. He cut my wife off to her three times that I can remember when she was trying to explain things and also cut me off as well all he was concerned about was notes on a computer. We drove over eight hours, $1000 later and the appointment was a waste of time we both walked out like what just happened here. He treated us like we were a tree on the side of the road. He gave us no answers and nowhere to go not even a referral definitely would not recommend this doctor to anyone.
Dr. Wolter and his office have been nothing but a disaster and treated my wife like she was just cattle in the heard. First it was near impossible to schedule the first appointment and then my wife had to wait 4 weeks for her appt. She ended up having to be admitted for a separate issue at mayo so they rescheduled while she was at the hospital which took her demanding a urology Dr. to come see her because the Urology schedulers told the nurse they couldn't schedule a time. She was then rescheduled 4 weeks later only to get a call the day of her procedure that they would need to reschedule because Dr. Wolter, the anesthesiologist and his team missed a medication that she has told them MULITIPULE times she was taking. Every time she scheduled, when she was in the hospital the 6 Dr.'s that came to see her were told each time and charted it. My wife has had a permanent catheter in her since February! They even had to replace it at one point because of bladder infections that were starting to happen. Now she gets a call 45 mins before her appt that they want her off this particular medication for 5 weeks before they will reschedule! Which means more discomfort, possible infections which who know what damage that will create. They what excuse they will give to push her appt again. Mayo Clinic and Dr. Wolter do not care about their patients. I will also be filing a complaint with the Arizona medical board and state of Arizona. Seriously if you value your health Mayo Clinic and Dr. Wolter are NOT the people you want helping your loved ones.
The management at Mankato location is completely lacking. Many of the providers leave after a year of work. Management just doesn't care about employees, they just like to sit doing nothing collecting paychecks. Patient needs do not come first, only Mayo's financial goals come first.
My experience was awful with them in Jacksonville.
Theiy didnt return calls from scheduling. The people in scheduling were very disorganized. They couldnt get their act together. It was a total mess over a month and they couldnt get to first base on scheduling.
There are better local people than this over rated Clinic.
I have been to the Mayo clinic for 2 episodes of care. Both episodes were similar experience in lack of coordination, The most recent had the most inappropriate physician, who is attempting to use his doctor card to intimidate and bully his patients and staff. He acts out, intimidates and has a resident who is going to ho along with it because his career is at stake. Wake up Mayo Clinic, review your staff and stop your physicians from harassment of other staff and patients. This applies to the the chiefs of the department.
I reached out to both the FL & MN clinics and scheduled an appointment for a consult on the phone. I have not been diagnosed for my condition since it started in June 2021.
Not only did every customer service rep tell me within in 2 mins that they have no availability for me currently or ever, but they were also all rude, insensitive, unprofessional, curt, and tried ending the call within 2 minutes of it starting.
I reached out to Mayo Clinic because no one can diagnosis my health condition and telling me to see someone locally is not helpful, I have done that. I thought Mayo was supposed to help people with health issues that no one else can seem to figure out in the name of research. I guess I misunderstood the mission.
This is not the place to work. They fire their employees for the dumbest things. I worked with administration and they don't care about anyone but the surgeons.
Please do not waste your time on going to the Mayo Clinic, actually any locations. I went to the Rochester location. I had an absolutely horrific experience on January 19,22! I went there through the emergency room trying to get the help I needed, as I had a reaction to the Johnson and Johnson vaccine and my platelets were dropping horribly all way down to 16,000. The vaccine had also attacked my thyroid and it was in disarray. I had a blood clot behind my eye and a possible TIA two weeks before I went. I had to work with medical students who did not know what they were doing, and I saw an attending physician for about 2 to 4 minutes, who left me to go take care of other business, and sent her medical student in there to finish for such a major issue that I presented. I offered to stay in a hotel for a week, to be seen by hematology etc. even at a later date. They refused to help me whatsoever, and only sent me home with a steroid, prednisone, of which was in my chart that I was highly allergic to. I have had better care with my family doctor and emergency care centers, than I received at the Mayo Clinic. It was so bad, that the nurse who came in to discharge me, apologized and said that he was sorry that I had such a horrible visit, that they dropped the bomb on me, and said that many mistakes were made on me. The best they could do, was for me to come back on February 8 as an emergency appointment to see hematology. They did not even address the problem I went for with my thyroid as well. Why would I even consider going back to such a quack place? They are extremely overrated. I would not trust any of their care. Note that I never write negative reviews on anyone. I am beyond frustrated and sad about my care there, as I had so much hope. I was sent there by doctors, nurses and very educated individuals, who have always had that thinking that they are the best. I hope everyone that reads this gives this information out. I hope eventually it does hurt their business. Stay local and get the best care that you can in that fashion. We wasted 13 hours up there and 13 hours back, hotel stays, gas and food, but mostly endured unneeded stress. Shame on them! They cannot blame it on Covid either, just major mistakes, and lack of compassion!
Disgraceful that Mayo will not except V A Insurance so our veterans have the option to get care there if they choose to. They served our country, some giving their life others limbs and worse. Terrible and greedy.
Never been to a hospital where caretakers care so very little. Place is a mess. Admin is a mess. Cold blooded. Breast Clinic is a mess. Dubious billing practices at JAX facility. Scheduling is a mess. Consistent false documentation. Don't believe the Hype.
We are fighting the hospital through the courts system -they are providing my father witb minimal care and even refusing specific therapies based to political reasons. These people are disgusting.
Diagnosed Afib two failed ablations at Mayo Jacksonville put you on antiarrythmia medications and just continue your treatment tried to line me up for third ablation. In the mean time I go to Jupiter Florida for third ablation to correct the first two failed ablations at Mayo. Well the third ablation fails I go into supraventricular tachycardia heart rate 150-175 hours for days end up in hospital for nine days 7/29/21 - 8/6/21. Diagnosed sick sinus syndrome and pacemaker implant. Now living on rate and rhythm control medications tachycardia daily but deal with this disease. Failed medical care at Mayo Clinic Jacksonville surgery mill. Beware of medical care at Mayo.
A Doctor I have never met changed my Cancer Testing Care Plan the evening before the test was to take place. I asked him why on the phone... His answer..."because this test is faster". I know a thing or two about Cancer Testing after going through it a few times. Also, I understand radio-active isotopes... I dealt with disposal for 20+ years. There was no way possible that the new latest greats G68 test would yield adequate imagining. However, this great World Renowned MAYO CLINIC DOCTOR still knew better.
I underwent CT and CT with Contrast and MR and MR with Contrast twice prior which did not yield adequate results. Only one imagining test did, but NOPE... MAYO CLINIC EGOTISTICAL DOCTORS know best. INSURANCE FRAUD? Finally, it is incumbent on meeting the "NEEDS OF THE PATIENT" which is MAYO's Claim to Fame. The patient "SHOULD ALWAYS HAVE A SAY IN THEIR HEALTH CARE PLAN"... Just not at MAYO NUREMBERG CLINIC, Rochester, MN.
I wouldn't send my worst enemy to this worthless so called hospital! If you don't make their bank account much larger they'll send you away without a care in the world! So disappointed in this place! Just fyi, they don't care if you die! Screw this place!
I have an income of $1700 a month and I was paying them $100 a month. They turned me over to a collection agency because they wanted more. WE ARE IN A PANDEMIC!
#nomercy
I was on my tourist trip. I feel some allergic problem on my skin. My friend recommends Mayo Clinic. The staff is very cooperative. I have got excellent treatment. I strongly recommend them.
Global public health and human rights issue. This is also used on our children. If your child has had ECT there are no time constraints to file suit. Here is a link for family members of loved ones that have had the procedure called ECT/electroshock. It will tell you of tests and resources available along with five other videos for information. Learn about the lawsuits taking place around damages both in the US and now in England. We hope once you have the information that you will share how you can, we can bring additional types of suits to benefit your loved ones moving forward. We need a bright light shown on this issue that leads quite a few to suicide following. This is not just for depression nor used as a last resort. Electrical trauma has both long and short-term outcomes patients are not warned of. There is no FDA testing for safety or even effectiveness. CA courts have now proved brain injury. Brain injury programs recognize electrical trauma for TBI outcomes but will not address these outcomes around ECT use as it will implicate providers and facilities. See six videos under heading (ds electroshock) See ectjustice.com. Here is the link to assist you: https://youtu.be/2N4TrvWPOMg
I had the most traumatic experience of my life at the Mayo Clinic. I was there for endometriosis and gastroparesis when i was 18. They didn't agree with my request for a hysterectomy, but scheduled it. The night before after doing all the prep they decided not to. I had a serious pain flare (a multiple times a day occurrence) where my face turned ashen gray and I couldn't sit or stand. My mum took me to the Mayo ER. They gave me Percocet and dilaudid, and I fell asleep. My mum stepped out of the room for a phone call with my dad and they wheeled me off to the psych ward. They wouldn't tell my mum where I was. My dads a lawyer so he had to call with POA, luckily already something we had done. Then they made it extremely hard for them to get me out. My dad had to get ahold of a board member. The entire time I was crying in a psych ward room and they told me my parents didn't want me and weren't going to get me. I was there for hours under this guise, and they took my clothes and belongings. This was the most traumatic experience of my life, and I do not support the Mayo Clinic.