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MobStubReviews 734

3.1

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MobStub Reviews Summary

MobStub has a rating of 3.1 stars from 734 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.

service
126
value
119
shipping
130
returns
81
quality
113

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Colorado
1 review
16 helpful votes
Follow Katrina Z.
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I ordered a Slim Retro Gaming Device with 500 Games Built In recently and it was delivered on May 8,2020. The device didn't work. It kept making a static noise and the screen remained blue and blank when the device was powered on. It did nothing else no matter how long I waited. Emailed their support team with a photo that I also attached to this review, and was originally ignored. Emailed again and the only response I received back was that they showed the item was delivered. Emailed again and said I wasn't having trouble with delivery, but with the device. Repeatedly stated the device didn't work and that I wanted to exchange it for one that did and I am not getting any response. Do not spend your money here.

Date of experience: May 17, 2020
Minnesota
2 reviews
7 helpful votes
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I ordered a purse in a small size. It was too small, so I reordered it in a larger size. They sent me another small one so I kept it and gave it away as a gift and reordered the large one. I got it and was very satisfied, but I ended up with 4 purses, 3 of which I did not need. By the way, I love the purse.

Date of experience: May 2, 2020
Virginia
1 review
4 helpful votes
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I contacted customer service by email 3 times with concerns about my purchase and no response. I could not use the product so it's a 100% loss for me. I would never buy anything else from them.

Date of experience: April 18, 2020
Florida
1 review
1 helpful vote
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Face Mask
April 12, 2020

I ordered face masks from this site and they were immediately thrown in the trash upon arrival because they were made in CHINA. Never again!@#$%

Date of experience: April 12, 2020
New York
1 review
9 helpful votes
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Purchased LED-lit wall switch plates for my house and never received them. Only received the outlet covers. They are unresponsive to inquiries, and Facebook is not helping to resolve this issue either (ordered these via an advertisement on FB). Beware of this company.

Date of experience: March 20, 2020
Washington
1 review
1 helpful vote
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I've been trying to return a purse I purchased. Not what I expected. I still haven't found a way to do that!
It's not straight forward.

Date of experience: March 12, 2020
Ohio
1 review
7 helpful votes
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Over the shoulder bags
February 9, 2020

Great place to get great items. Very polite and refund policy or a return item always satisfactory. Leather purses are awesome. My friends and I use them every day. I would definitely recommend mibstub to all if you want great product at great prices. Tyvm.

Date of experience: February 7, 2020
Virginia
1 review
1 helpful vote
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Avoid/buyer beware
February 1, 2020

Now that I finally received my refund it's safe for me to review this site. I needed to return an item but was unable to get a return authorization from Mobstub. The deadline for making a return was running out. Every time I requested an update I got a new ticket #, which meant the request began again and just complicated the process (to their advantage.)

I turned to my credit card company after being stonewalled by Mobstub. Within 12 hours I got a return authorization from Mobstub.

I kept a tracking number from the package, luckily. When I contacted the credit card company after a month to report that the issue was unresolved, the agent I spoke to kept me on the line while she got in touch with Mobstub. They said that the item had not been received, but luckily I had the tracking # from USPS which showed the delivery time so she was able to confirm that yes, the item was returned and yes, the purchase should be refunded.
Very bad experience. Never again.

Date of experience: February 1, 2020
Washington
1 review
1 helpful vote
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I ordered 7 purses; the first 6 arrived okay, but the 7th is not at all what I ordered. Have tried several times to get this handled to no avail. I finally send a complaint to the BBB... everything about this outfit is a sham. STAY AWAY!

Date of experience: January 21, 2020
South Carolina
1 review
2 helpful votes
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Customer service
January 9, 2020

I have tried to return an item since dec 26 th customer service is only reachable via email and then if you do hear from them it's fake and they give you a link to a return shipping label that does not work horrible!

Date of experience: January 9, 2020
Texas
1 review
1 helpful vote
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Total SCAM
January 9, 2020

Ordered TWO hand bags. One is OK, but the large one is not what I expected. After 7 (yes SEVEN) emails they sent an email that tells me to print out my return label. When you click on PRINT it states that is an invalid address.
SO, I tried to reply to the email and it will not send because it states there is SPAM in the email. What a ripoff this place is...

Date of experience: January 9, 2020
Wisconsin
2 reviews
9 helpful votes
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Buyer beware!
October 27, 2019

Ordered leather cross body bag. It smells of mold. I could smell the mold even before I opened it. There was a plastic bag inside the plastic shipping bag and the mold smell came through it all.
The horrible mold smell is one issue, the sewing around a zipper is another. I've contacted customer service with no response. Buyer beware!

Date of experience: October 27, 2019
Florida
1 review
5 helpful votes
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Does not give you refunds like they say when you gave to return products that they shipped incorrectly and that you didn't order.

Date of experience: October 26, 2019
Alabama
1 review
4 helpful votes
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NOT A REPUTABLE COMPANY!
September 11, 2019

They are obviously not what they claim! I ordered a sofa cover from them one month ago and have yet to receive it HA. What a scamming rip off company. If I do not hear from them in a couple of days I will report them to BBB. Post every where to warn people to NOT BUY ANYTHING FROM THIS COMPANY! I hate to see folks ripped off when they workhard for their money or a low fixed income...

Date of experience: September 11, 2019
California
1 review
3 helpful votes
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Dove Deodorant
September 5, 2019

Placed an order advertising a variety of 10 pack of dove deodorant just received it it only had 2 different scents they were all the same false advertising at its best horrible packaging just thrown in a bag cans were dented

Date of experience: September 5, 2019
Illinois
2 reviews
4 helpful votes
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Poor Quality
August 27, 2019

Received July 9. On August 25th strap pulled out of side and purse fell to the ground. Contacted Mobstub. Too bad for me, 30 day warranty.

Date of experience: August 27, 2019
Wisconsin
1 review
1 helpful vote
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Leather body bag
July 21, 2019

Love it. It fits my phone and everything and still hangs flat I still have one more compartment I haven't used. And it's just the right size. I am ordering more colors

Date of experience: July 19, 2019
South Carolina
1 review
4 helpful votes
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Thieves
July 15, 2019

Took my money and did not receive product. When tried to contact the unsuccessful. Learned my lesson

Date of experience: July 15, 2019
Florida
1 review
7 helpful votes
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I ordered a ring in December of 2018. I was sent a different ring. I attempted to write to MobStub. NO ONE ANSWERED. IS THIS TRULY HOW YOU DO BUSINESS?

Because I complained on another web site, they responded to me three months later. When I tried to write back to them, it was a dead end. The e-mail was rejected by MobStub. Are you seeing yellow and red flashing lights? THINK BEFORE YOU PURCHASE!

Date of experience: March 13, 2019
Arizona
2 reviews
5 helpful votes
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I ordered an electric stove from them. When it's turned on a light is supposed to go on and look like flames. It worked the first two times I used it and then stopped working. I was told to take it apart and change the bulb which I did. It worked one time and then stopped working. I would not order from them again.
I would add a photo but I can't figure out how to do it,.

Date of experience: February 25, 2019