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MonsterReviews 123

1.6

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Monster Reviews Summary

Monster has a rating of 1.6 stars from 123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monster most frequently mention customer service, job search and calls emails. Monster ranks 318th among Job Search sites.

service
51
value
51
shipping
9
returns
9
quality
48

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GB
1 review
2 helpful votes
Follow Nathan G.
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Poor customer service, only trying to wring money out of you with no regard for helping you achieve your goals.

Sales people masquerading as customer support to try to sucker you to throwing more money away, avoid these people at all costs.

Date of experience: May 12, 2017
California
1 review
1 helpful vote
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I run a small recruiting company and recently signed up for an expensive, one-year contract based upon a mixed, but occasionally positive experience I had with the company some years ago. Unfortunately, Monster.com's current level of advertising results and customer service is a pale shadow of what it was in the past. Most of our postings get very few resumes, period, and when resumes come in, they are very often of unqualified candidates. Some of the "resumes," in fact, are often one or two lines long! The last time I used Monster.com, they had a dedicated sales staff that provided support and guidance in how to best utilize their site. The experience this time, however, is far different. When I reached out to the company to complain about the poor experience and to seek help, I received a polite email reply promising that someone would contact me. It's now been weeks since I received that email, and despite again requesting the promised assistance, I have yet to receive a further communication from anyone at the company. Based upon my experience, I can not recommend Monster.com to anyone who wants to make productive use of their precious advertising dollars.

Date of experience: April 1, 2017
Colorado
2 reviews
21 helpful votes
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Total scam
February 13, 2017

I signed up to Monster.com as an employer to place jobs. The website is not user friendly. Three times in a 10 days period I attempted to log in but couldn't. I called customer service and they weren't much help. After 30 days I wanted to cancel my subscription and I was told that when I signed up, I agreed to pay for three months. I never saw anywhere that I am required to stay on for three months. Overall I had a very bad experience.

Date of experience: February 13, 2017
Michigan
1 review
1 helpful vote
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NOT EVEN WORTH A STAR
November 2, 2016

First off, WAY too many ads. No matter how many times I update my profile, it won't update. Tired of doing it every time I log into the site. And don't sign up to get jobs emailed to you, because if you pick 'Forklift Operator' like me, you'll get jobs including custodian, financial manager, etc., etc. My email was FLOODED with useless jobs I wasn't interested in. I also chose relevance by date and distance, and still got jobs 40 and 50 miles away, posted weeks and months ago, when I chose within 10 miles and jobs posted most recently. I give up on this useless site.

Date of experience: November 2, 2016
New Jersey
1 review
0 helpful votes
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Trying to post a job was extremely frustrating. The sales rep badgered me into signing up, not explaining that I would have to pay the second the company signed up through the website. When I explained to him that I was extremely busy for the next couple of days, he called and emailed over 10 times until I did what he asked. When I received an invoice, I expressed my concerns, since I was never told I'd have to pay. Now six months later, after talking to a number of employees at Monster, my concerns were never answered, and my bill was given to a third party.

COMPLETE MISTAKE USING THEM.

Date of experience: October 19, 2016
Washington
64 reviews
184 helpful votes
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What once was - is no more.
September 16, 2016

This job site may have started it all when it came to job sites. It's not what it once was. It has become poisoned by advertisements and hidden avenues to spam-city. Do yourself a favor and avoid this site.

REASONS TO USE
[1] You don't understand star-rating systems.

REASONS TO LOSE
[1] Propagates your personal data in an unpredictable way opening the door for spam
[2] Saturated with bridges to other sites
[3] There are better options

Date of experience: September 16, 2016
California
1 review
3 helpful votes
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Post a job on monster.com, simply hiring a part time cashier position. Almost a month pasted no one apply. I called in customer service to cancel the posting. A rep said my posting was pending status, not active. That's why I didn't receive any resume, but yes you're right about it. I did get charge for whatever fee/views/click? As they told me my posting wasn't active.
Anyhow, today, the 4th time to contact their customer service to cancel the posting keep draining money. Wish me luck!

Date of experience: June 24, 2016
Rhode Island
1 review
0 helpful votes
Follow Ema P.
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It used to be ok, now I get emails about jobs that make no sense for my profile. Have aske numerous times for help w/ no response. It has become useless.

Date of experience: May 25, 2016
India
1 review
6 helpful votes
Follow z s.
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Starting with i had not even applied on monster.com for job opportunities but suddenly on a saturday morning i got a call from monster.com saying i have jobs that fit your profile and we will sure shot get you in one of those. It was an R&D job and she was confident that if u don't get in the first company i will make sure u get in the second one. She asked me to send some documents like CV to her via email which wasn't even of a monster.com one it was a normal gmail id and then fill the registration fees and to do that she would have to transfer my call to one of the job company and they would guide me further. She transferred the call saying that it is one of the accountant from the company and when i asked him from where was he calling he very confusingly said MONSTER.COM and asked me to make a transaction in an online private wallet by providing me his login and password. I couldn't believe he had done that with many other innocent people as i saw many different transactions to that account.
Please this is a shoutout to all the job seekers neverrrrr make online payments to these job portals.

Date of experience: January 25, 2016
Texas
40 reviews
136 helpful votes
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At one time, Monster Jobs was a trustworthy job search website for professionals, but over the years it has gradually declined in quality to the point it no longer serves a real purpose for job and career seekers. These days, it seems no matter how badly or well written your resume that you post on there is, its a magnet for unwanted solicitations from insurance companies. Myself, along with many others whom I have seen complain about it, have consistently received unwanted messages from insurance companies trying to suck people into some form of dead-end sales position. Yes, this includes people like myself (whose resume is specifically outlined for healthcare services). Monster jobs have simply because a portal for spammers and scammers to infesting your email with unwanted and unpromising job offers. Its as if these recruiters actually have some commission based quota for the number of people they can get sucked into dead-end positions that are desperate for anyone to the point theres no standard on any qualifications for filing their pathetic positions that clearly no one wants.

Date of experience: January 23, 2016
Washington
3 reviews
19 helpful votes
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While there's nothing particularly bad about Monster, there's just nothing good about it anymore. Once the biggest job board around, Monster has become another place for companies like Farmer's Insurance and temp staffing agencies to troll for people's contact info. After realizing I was only getting the trolls calling me, I closed my account for good. Sure feels good to be free of that "Monster"! (hehe!)

Date of experience: February 9, 2015
Canada
5 reviews
14 helpful votes
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Eh!
June 9, 2014

Eh! After i submitted my resume here, i got lots of spam from people offering me "sales jobs" that are exclusively commission based.

Date of experience: June 9, 2014
New Jersey
15 reviews
45 helpful votes
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Job search site, similar to Dice.com Started using it a decade ago when layoffs were imminent at my employer. Complete waste of time. Generated worthless leads, spam, phishing and at least one recruiting attempt by a money launderer. Not an effective job search tool.

Date of experience: March 24, 2014
New York
13 reviews
83 helpful votes
Follow Emily V.
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This site has never got me ONE JOB. All I have received from Monster.com were calls from temp agencies. NO THANKS-TIME WASTERS! I call temp agencies this. Don't waste your time with Monster.

Date of experience: February 6, 2014
Ireland
5 reviews
52 helpful votes
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Monster used to be the reference in term of job boards and career websites but it was years ago now.

They have become an unreliable aggregate of dubious and suspicious job "offers"

If you take time to look at it, and contact directly the companies who are supposedly recruiting, you will realise that the majority of their job "advertisements" are either outdated, online since years, or even fake.

Another thing than monster.com do is to multiply the same advert 5 to 6 times in order to make employers and job seekers think they have a lot of jobs on offer while they have few in reality (especially in 2014).

Besides having all these defaults, they also have a very deficient and limited search engine: it gives you results you don't ask for and you can't tune it a other job boards allow you to do. For example, if you want to have only job adds directly from employers and not form the employment firms publishing fake jobs to collect resumes, you just can't. Take indeed.com in comparison, where you can adjust these type of things in their search engine.

I think, monster.com is now too big to realise its own shortcomings and to change about it. It will take their competitors to overcome them before they react and start to stop taking employers and job seekers for idiots.

Date of experience: January 28, 2014
California
7 reviews
15 helpful votes
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I haven't gotten a job by using the site, but I like their tips. Using their online tips, I was able to do a better interview to land a job that I found on my own.

Date of experience: June 13, 2013
California
11 reviews
55 helpful votes
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This site is useless unless you have a very good resume and have a lot of job experience. Otherwise, there will not be a great deal of jobs here for you.

Date of experience: January 15, 2011
New Jersey
2 reviews
12 helpful votes
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Received many responds back and it also tracks the jobs you have applied.

Date of experience: August 27, 2010
New York
1 review
1 helpful vote
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Wont Find Employment Here - Re: Monster.com

I do not know what happened to the Monster website or whose ideal it was to come up with these so called enhancements, but, if you are/have in fact posting your resume on the Monster website you will need to do a complete review. If you have not noticed when placing your resume on their website and saving it, the website is reformatting your entire document, i. E., your information is strewn throughout the entire document and this is the way it is in fact being received by employers.

You will be unable to correct these changes as it will continue to do the same thing over and over. As per Monster they are aware of this and it is something they are working on but they have no notice placed on their website that they are experiencing this type of dilemma.

One of their representatives even attempted to correct this problem, and it did not work. So please review your resumes in its entirety, as their problem is reformatting all of your resumes and cover letters on file.

Date of experience: February 5, 2009