business logo of Moon Magic

Moon MagicReviews 719

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.

✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging

Note from our founder - Laura:

Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...


+442
How would you rate Moon Magic?
grey star
grey star
grey star
grey star
grey star

Moon Magic Reviews Summary

Moon Magic has a rating of 4.4 stars from 719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 5th among Custom Jewelry sites.

service
63
shipping
52
This company responds to reviews on average within 1 day

Instant Feedback

5,689 reviews

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Chiara B.
Unfollow Chiara B.
Share Review
Report Review

Beautiful products
September 3, 2025

This was my second experience with this company and I love their products and the care they put in selecting the beautiful stones to send you only excellent quality things.
I have noted a marked improvement on this from the first time to my second time buying from them, the first time tho the closing mechanism on one of my loop earrings lasted no longer than 8 months and I ended up losing an earring.
Hopefully the second time will last me longer because im absolutely in love with their styles of products

Date of experience: September 3, 2025
Ana J. Moon Magic Rep
4 months ago

Hello Chiara,

Thank you so much for your continued support and kind words! We're thrilled to hear you love our styles and noticed an improvement in your second experience. We're truly sorry to hear about the issue with your earring clasp last time. We hope your new pieces bring you joy for a long time to come!

Kind regards,
Moon Magic

Illinois
1 review
0 helpful votes
Follow bryan e.
Unfollow bryan e.
Share Review
Report Review

To the Moon and Back
August 28, 2025

I couldn't be happier with my experience with Moon Magic. From start to finish, the customer service team was incredibly responsive and helpful, answering every question quickly and with care. The pricing was more than fair for the quality, and the whole process, from ordering to delivery, was smooth and stress-free. The ring itself is absolutely stunning and even more beautiful in person than I imagined. My partner loves it, and it holds so much meaning for us. Thank you, Moon Magic, for creating something so special, we'll definitely be ordering again.

Date of experience: August 25, 2025
Ana J. Moon Magic Rep
4 months ago

Hello Bryan,

Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a positive experience from start to finish and that the ring exceeded your expectations in person. It means the world to us to know that it holds special meaning for you and your partner.

We truly appreciate your support and can’t wait to create something beautiful for you again in the future!

Kind regards,
Moon Magic

Canada
1 review
0 helpful votes
Follow Lynn H.
Unfollow Lynn H.
Share Review
Report Review

Love my Ring!
August 8, 2025

I love my amazing new rose quartz ring. I wear it every single day and love it!

Date of experience: August 8, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Lynn,

That's wonderful to hear, thank you so much for sharing! We're thrilled that you love your rose quartz ring and that it's become part of your everyday style. Enjoy your beautiful new ring!

Kind regards,
Moon Magic

California
1 review
0 helpful votes
Follow Korie H.
Unfollow Korie H.
Share Review
Report Review

Love 💕 the cute little packaging then you open up the box beyond beautiful. Thanks so much

Date of experience: August 8, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Korie,

Thank you so much! We’re so glad you loved the packaging, and even more thrilled that you found what was inside just as beautiful! Your kind words mean a lot. Thanks again for your support!

Kind regards,
Moon Magic

West Virginia
1 review
0 helpful votes
Follow Paige D.
Unfollow Paige D.
Share Review
Report Review

So happy with my purchase!
August 8, 2025

I had been debating on buying a certain necklace for close to a year now, but I kept putting it off for one reason or another. I'm so so happy that I finally went for it though. It's my new favorite, and I'm not just saying that. I love the t lock style on the necklace and it actually does a great job at keeping it secure. Also the length of the chain, quality and cut of the stone are all perfect in my opinion. I am obsessed! It's just a very pretty necklace in general, great quality and definitely worth the price. Oh and the company seems to be ran by some very helpful people! They kept me updated with my order throughout the entire process.

Date of experience: August 8, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Paige,

Thank you so much for sharing this. We’re so happy you finally treated yourself and that it lived up to your expectations. It means the world to hear how much you love the design, quality, and fit of the necklace. We're also really glad you felt supported throughout the process, that’s exactly what we aim for! If you ever need anything else, we're just a message away.

Kind regards,
Moon Magic

Greece
1 review
0 helpful votes
Follow Cristina P.
Unfollow Cristina P.
Share Review
Report Review

Absolutely obsessed with my Moon Magic jewelry they are delicate, sparkly.The quality is amazing, the gemstones are stunning, and it adds that dreamy, ethereal touch to any outfit. Truly feels like wearing a little bit of magic every day.

Date of experience: August 6, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Cristina,

Thank you so much for your beautiful words! We're thrilled to hear how much you’re loving your Moon Magic jewelry. It means the world to us that it brings a touch of magic to your everyday style!

Kind regards,
Moon Magic

Estonia
1 review
0 helpful votes
Follow Kristina A.
Unfollow Kristina A.
Share Review
Report Review

Will definitely order again
August 5, 2025

I am wearing my ring all the time, great price-quality ratio.
Could offer half sizes as well.

Date of experience: August 6, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Kristina,

Thank you so much for your kind words! We're thrilled you're enjoying your ring. We appreciate your suggestion about half sizes and will definitely keep it in mind for the future!

Kind regards,
Moon Magic

Florida
1 review
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Moon Magic IS Magic!
August 5, 2025

I highly recommend Moon Magic as a jewelry source online. Beautiful products delivered with care, I'm a repeat consumer many times over. Check them out!

Date of experience: August 5, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Lisa,

Thank you so much for your wonderful support and recommendation! We’re truly grateful to have you as a loyal customer and are so glad you’re enjoying our jewelry.

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Ruby necklace
August 5, 2025

I was very pleased withe ruby necklace I ordered for my granddaughter 's 18th. Birthday.

Date of experience: August 5, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Michael,

Thank you so much for your kind words! We're honored to be part of such a special gift for your granddaughter’s 18th birthday. So glad you’re pleased with the ruby necklace!

Kind regards,
Moon Magic

Colorado
1 review
0 helpful votes
Follow Suzanne E.
Unfollow Suzanne E.
Share Review
Report Review

Great Jewelry
August 5, 2025

I'm very pleased with the ring I ordered. Very pretty and well made. Ordering was easy and shipping was fast. Will be ordering again.

Date of experience: August 5, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Suzanne,

Thank you so much for your lovely review! We're glad you loved the ring and had a smooth experience. We look forward to your next order!

Kind regards,
Moon Magic

New York
1 review
0 helpful votes
Follow Dinushi P.
Unfollow Dinushi P.
Share Review
Report Review

Divine Lotus - Black Obsidian Ring
August 5, 2025

I was skeptical on how the ring size would be, but it fits perfectly on the finger I wanted it on! I do wish the stone would touch my skin more, as I know it works better that way, but other than that it's beautifully made. Really happy with the purchase

Date of experience: August 5, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Dinushi,

Thank you so much for your kind words! We're thrilled the ring fits perfectly and that you're happy with your purchase. We appreciate your feedback about the stone, it's helpful as we continue to improve.

Kind regards,
Moon Magic

Canada
1 review
0 helpful votes
Follow MARLI C.
Unfollow MARLI C.
Share Review
Report Review

Great customer service
July 23, 2025

I ordered two halves of a deal set separately which made things sort of complicated - the Moon Magic team was cheerful and helpful and in touch with me every step of the way and they were able to still honour the deal price in the end!

Date of experience: July 23, 2025
Ana J. Moon Magic Rep
5 months ago

Hello Marli,

Thank you for your kind words! We’re happy we could assist you every step of the way and honor the deal. We truly appreciate your patience and support!

Kind regards,
Moon Magic

New York
1 review
0 helpful votes
Follow Francesca B.
Unfollow Francesca B.
Share Review
Report Review

I have purchased 3 rings from this company and I have not been disappointed! The quality is so incredible and they look stunning! The price point is affordable but still assures you its quality! Inna was an incredible help when I had a gem missing from my ring and needed a replacement they were extremely attentive and quick with helping me!

Date of experience: July 17, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Francesca,

Thank you so much for your kind words and continued support! We're thrilled to hear that you’ve loved all three rings and that the quality has lived up to your expectations. Inna will be so happy to hear your shoutout! We're always here if you need anything in the future.

Kind regards,
Moon Magic

Michigan
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

Excellent customer service
July 15, 2025

I ordered my wife's anniversary present through Moon Magic. The item was shipped, and arrived on time... so I thought. Turns out, through no fault of myself or Moon Magic, the carrier delivered it to the wrong address. They were unable to retrieve it, and I received no more than a "Sorry we messed up, but nothing we can do about it". After explaining the situation to Moon Magic, they were able to provide a replacement, and were flexible in changing the specifics of the order from the original lost item. My wife now has her present, and loves her ring!

Date of experience: July 15, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Mark,

Thank you for sharing your experience! We’re so sorry the delivery didn’t go as planned, but we’re glad we could step in and make things right. It means a lot to know your wife loves her ring. Wishing you both many more happy anniversaries!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Jo M.
Unfollow Jo M.
Share Review
Report Review

An incorrect item was sent. The staff were most helpful, polite and professional. This is my second necklace purchased. I never take them off. Beautiful and long lasting!

Date of experience: July 14, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Jo,

Thank you so much for your kind words and understanding! We're sorry for the mix-up, but we're glad our team could make it right. It means a lot to hear how much you love your necklaces and continue to wear them every day!

Kind regards,
Moon Magic

Mexico
1 review
0 helpful votes
Follow Paul t.
Unfollow Paul t.
Share Review
Report Review

Muy bueno
July 11, 2025

Mejor de lo que esperaba el catalogo es muy bueno, el trato igual aunque me quedan dudas de si la certificacion de los diamantes es real ya que al megter el qr no aparece nada

Date of experience: July 11, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Paul,

Thank you for your kind words! We’re glad we exceeded your expectations. Regarding the diamond certification, we’re sorry for the confusion. Please reach out to our customer service team, and we’ll be happy to help clarify any doubts.

Kind regards,
Moon Magic

Ohio
1 review
0 helpful votes
Follow Joanne P.
Unfollow Joanne P.
Share Review
Report Review

Love, love, love my ring.
July 11, 2025

I have only worn my ring a few times because I just received it. People I don't even know ask me about the ring. Get the same reaction all the time. Where did you get that?
I will be buying more product soon.

Date of experience: July 11, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Joanne,

Thank you so much for sharing! We’re thrilled to hear your ring is getting so many compliments. We can’t wait to help you find your next favorite piece!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Magdalena E.
Unfollow Magdalena E.
Share Review
Report Review

To był prezent dla mojej córki na 30-tkę
Ja mieszkam w Anglii ona w Polsce nie miałam zbytniego wyboru na prezent dla niej... zaczęłam szukać I Znalazłam. Byłam przeszczęsliwa że znalazłam dla niej ten naszyjnik ( ona interesuje się takimi rzeczami)Kupiłam bez zastanowienia. A potem były rozterki czy to nie oszustwo czy dojdzie na czas a jak mnie ktoś oszukał?
Zaufałam i okazało się że to jest OK Wszystko było dopięte na ostatni guzik Nikt mnie nie oszukał Wszystko było na czas pięknie zapakowane I Bardzo Dziękuję za to

Date of experience: July 9, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Magdalena,

Thank you so much for your lovely review! We’re honored to have been part of such a special gift. We're so glad everything went smoothly and that your daughter loved the necklace.

Kind regards,
Moon Magic

California
1 review
0 helpful votes
Follow Anca Maria S.
Unfollow Anca Maria S.
Share Review
Report Review

I recently received my Crush On You ring from Moon Magic, and I couldn't be happier with it! The combination of Black Obsidian and Labradorite stones is absolutely stunning a perfect balance of mystery and magic. The contrast between the deep, dark black obsidian and the iridescent flashes of the labradorite creates a unique and powerful visual effect that catches the light beautifully.
The ring fits comfortably and feels elegant on the hand without being too bulky. The craftsmanship is excellent each stone is securely set, and the band has a sleek, polished finish that adds a refined touch.
Energetically, this piece feels grounding and protective thanks to the black obsidian, while the labradorite adds a mystical, intuitive energy. It's more than just jewelry it truly feels like a meaningful talisman.
Whether you're into crystal energy or just looking for a beautiful and high-quality ring, this piece from Moon Magic is a must-have.
Highly recommend!

Date of experience: July 1, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Anca Maria,

Thank you so much for your beautiful and detailed review! We’re delighted to hear how much you love the Crush On You ring. The blend of Black Obsidian and Labradorite is truly special, and it’s wonderful to know the craftsmanship and energy behind it resonate with you. Your words perfectly capture the magic we hope to share with every piece. We truly appreciate your recommendation!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Deborah P.
Unfollow Deborah P.
Share Review
Report Review

Delta purple ring
July 8, 2025

Love the ring been looking at it a lot before purchase only wear on special occasions

Date of experience: July 8, 2025
Ana J. Moon Magic Rep
6 months ago

Hello Deborah,

Thank you so much! We’re glad you love the ring. It’s wonderful that you’ve been admiring it for a while. Wearing it on special occasions makes it even more meaningful!

Kind regards,
Moon Magic