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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.1 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.
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Eddie at Mudify is very knowledgeable and listens to what you want and what you're trying to do. I had a front shock go out due to a ARB bumper and winch and he knew exactly what I needed to fix the problem. Good folks.
Awesome! Ordered the OME 2" lift kit and messaged about sipping details. Received a call from a Mudify rep to follow up and provide additional tracking. Couldn't have asked for better customer service.
Cheers,
Nick
They only get in contact with you to sell you things, I've sending emails for my order and not answers back from the mudify team, they say that they would do deliveries in two days but what they don't tell you that would send you 2 pieces instead the whole kit thats my case and no way to track because they don't provide a track number or any information regarding your packages status, so if you are worried about your piece of mind buy from amazon cause at least they are real with the delivery day and they send you your whole thing as it should, now i have to reschedule my mechanic appointment
PRODUCT CAME IN A TIMELY MANNER, EVERYTHING WORKED AS IT SHOULD, AND WAS AN EASY INSTALL. VEHICLE RIDES AND LOOKS AMAZING! CAN'T WAIT TO GO GET HER DIRTY!
Miguel is amazing as an advisor, detailed explanation and patience.
The order was sent and delivered in a very timely manner, being in the remote part of Alaska they came really quick and the quality of the springs seem to be fantastic. Nice heavy duty springs
Good service regarding my order and shipment. Nothing but praise so far
Stuff showed up faster than the competition quoted and the entire kit was cheaper. Overall good experience, stuff was decently packed to. No crate shipping for the leaf springs but they at least wrapped up the middle and ends with plastic wrap.
I am thoroughly impressed by the exceptional customer service and support provided by Mudify. When I reached out to them over the phone, I had the opportunity to discuss my rig's goals and plans in detail. The team at Mudify went above and beyond to tailor a lift kit that precisely met my requirements. In contrast to my experiences with other lift kit vendors, who displayed condescending and rude behavior, Mudify's approach was refreshingly different. They genuinely care about helping customers comprehend what suits their goals best. I cannot emphasize enough how highly I recommend Mudify for their outstanding assistance!
Great experience, parts came in just a couple of days and it was extremely smooth.
Great experience. Got everything i ordered in less than the time frame given. Customer support was great with reaching out and making sure all i had was what i ordered.
OME 3" lift. Was shipped out quickly and all made it here. I'd order again for sure.
Very quick shipping and delivery. Very quick to respond and helpful. And no tax or shipping is just something you don't see these days. Thank you Mudify
The parts came from two different places. One delivery from California, the next from Florida. Everything arrived packaged wonderfully.
I was surprised to hear a follow-up on my order through a telephone. They make sure that I place the correct order for my truck.
Outstanding customer service and follow up. Miguel was very responsive in chat and followed up with a phone call just to make sure I didn't have any further questions before placing my order.
Hey Scott, thank you for your review. We’re pleased that Miguel was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!
I haven't checked it out yet, but I assume it's all there
Hey John, thank you for your 4-star review. Your feedback will help us improve and maybe we will get 5 stars next time. Thank you!
Great service! They contacted me to confirm my order for my specific vehicle, two days later my order was at my house.
I would definitely recommend Mudify.
Hey Michael, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
My leaf spring was lost in the mail by FedEx and Mudify took care of me and got me out a new leaf spring the next business day. Great people to work with!
Hey Steven, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the inconvenience you've faced. Your experience falls short of our commitment to excellent customer service. We're currently addressing the issues you've raised internally to ensure they're promptly resolved. Rest assured, your feedback is invaluable to us and will help us improve our processes. Thank you for bringing this to our attention, and we appreciate your understanding.