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MudifyReviews 423

4.2

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From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
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Mudify Reviews Summary

Mudify has a rating of 4.2 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 28th among Auto Accessories sites.

service
29
value
29
shipping
27
quality
116
This company responds to reviews on average within 11 days

Instant Feedback

173 reviews

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Oklahoma
1 review
3 helpful votes
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OME 3" Lift
November 19, 2023

Good service and was able to modify the order thru customer service. Quick delivery and a great product.

Date of experience: November 19, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Doug, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Georgia
1 review
10 helpful votes
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Tacoma king system
November 19, 2023

Outstanding experience and customer service was outstanding. All questions I had I did through the online chat and it was a pretty great experience. I will definitely buy from them again.

Date of experience: November 19, 2023
Thaisbely F. Mudify Rep
over a year old

Hey Michael, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Oklahoma
1 review
1 helpful vote
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Helpful rep, quick shipping
November 18, 2023

Ordered a lift for a '17 4runner. The rep called to make sure I got everything I needed. Everything showed up as promised. Great experience.

Date of experience: November 18, 2023
Thaisbely F. Mudify Rep
over a year old

Hey David, thank you for taking the time to leave us a 5-star review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

South Carolina
1 review
4 helpful votes
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Quick & Easy
November 16, 2023

They've been quick and easy to deal with. Will definitely shop with them again.

Date of experience: November 16, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Nathan, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!

Texas
1 review
3 helpful votes
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Incredible customer service.
November 16, 2023

I was called to provide info for parts not displayed on the website. My order shipped the next day.

Date of experience: November 16, 2023
Thaisbely F. Mudify Rep
over a year old

Hi Juston, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Nebraska
1 review
0 helpful votes
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Missing parts, not assembled as stated
November 15, 2023

Was informed by Mr. Wheels that struts would be assembled in house and shipped to me, simply bolt on new assembly, no perch mounts sent and rear blocks were 1" instead of 2" as stated. Disappointed to say the least

Date of experience: November 8, 2023
California
2 reviews
5 helpful votes
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Excellent shipping times
November 4, 2023

I haven't installed the suspension yet but customer service was excellent.

Date of experience: November 4, 2023
Thaisbely F. Mudify Rep
over a year old

Hey Aristoteles, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

New York
1 review
7 helpful votes
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Easy and professional.
October 30, 2023

Easy ordering with thorough follow up and fast enough shipping. The only thing I would change is the shipping tracking. 1 tracking number for 5 packages made it difficult to follow all the packages over a week of receiving. Thanks

Date of experience: October 30, 2023
Thaisbely F. Mudify Rep
over a year old

Hey Douglas, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!

Washington
1 review
10 helpful votes
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Fast delivery
October 6, 2023

Free 2 Day FedEx shipping on heavy duty leaf springs?!? Yes, please! They got the order out quickly and I received everything on time. Will use them again.

Date of experience: October 6, 2023
Massachusetts
1 review
5 helpful votes
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Shipping time was incredible
October 5, 2023

Shipping was easily the fastest I've ever seen. From ordering to shipping was no time at all. The only thing I'd change is I wish I got something saying it was a split shipment and coming from multiple location so I didn't go into a full blown panic when I got some but not all of my items at the same time

Date of experience: October 5, 2023
New York
1 review
1 helpful vote
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Fast easy delivery
October 5, 2023

Excellent. All parts as ordered. Will use again. Thank you.

Date of experience: October 5, 2023
Minnesota
1 review
3 helpful votes
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Great customer service!
October 3, 2023

Eddie and Miguel were very helpful in making sure I got the correct suspension package for my Tacoma.
Friendly and fast service!

Date of experience: October 3, 2023
Pennsylvania
1 review
1 helpful vote
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Consider Alternatives
November 2, 2023

Ordering process was smooth, but I opted to pay for assembly. This then caused confusion with FedEx shipping resulting in a 1-week delay from original schedule. Additionally, the assembled struts were not aligned properly so still needed to disassemble myself and reassemble correctly. Huge waste of time and money. Consider assembly yourself if you choose to purchase through Mudify

Date of experience: October 3, 2023
Thaisbeth F. Mudify Rep
over a year old

Hi Sarah, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

New Jersey
1 review
2 helpful votes
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Quick Response
September 20, 2023

I accidentally had my kit delivered to the wrong address and wanted to correct it quickly. Managed to get in touch with the sales and shipping representative and they were able to get in the system and changed to the proper location. Great and quick response.

Date of experience: September 20, 2023
Arizona
1 review
0 helpful votes
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Ome lift kit
September 7, 2023

Eddie was awesome. Called me immediately after my order to make sure that i had ordered what i truly needed.

Date of experience: September 7, 2023
New York
1 review
7 helpful votes
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I had my taco lifted 8 years ago, the parts were wearing out and the suspension never worked well in the first place. Eddie took the time to understand where I had been. And where I wanted to go with new suspension.
The new suspension works Great while hauling heavy loads off road as well as on the highway. If you wanna get the right parts for your truck for your special application- Eddie is the Mam!

Date of experience: September 7, 2023
Virginia
1 review
0 helpful votes
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Shock popped out of package
October 6, 2023

Package was beat up and the shock broke the compression thing and poked though the shipping box

Date of experience: September 6, 2023
Thaisbeth F. Mudify Rep
over a year old

Hi Mark, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. We sincerely apologize for the condition in which your package arrived. It's unacceptable for our products to be damaged during shipping, and we understand the inconvenience this has caused you. Ensuring the safe delivery of our items is a top priority, and we're deeply sorry that your experience fell short of our standards. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

Texas
1 review
0 helpful votes
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Damage box
October 6, 2023

Box on the inside of the bigger was was severely damaged. Haven't installed lift yet. Hopefully all is good. I will let you know. Thank you.

Date of experience: September 6, 2023
Thaisbeth F. Mudify Rep
over a year old

Hi Terri, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

Illinois
1 review
0 helpful votes
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Easy Experience
September 4, 2023

Was super easy to find & order the exact lift I wanted.

Date of experience: September 4, 2023
Florida
2 reviews
3 helpful votes
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There was a quality control issue with one of the OME upper control arms. The part was replaced in a somewhat timely manner.

Truck Rides Great and is very capable now. Probably rides better than stock. Could be new tires but it really does ride nice and much more body control.

Eddie was great to work with through the QC issue.

I would recommend working with these guys.

Date of experience: September 4, 2023