On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a positive reputation for its reliable service, fast delivery, and competitive pricing, with many customers expressing satisfaction with their product quality and ease of installation. Customer support is frequently highlighted as a strong point, with representatives providing helpful assistance during technical issues. However, some customers reported frustrations related to software registration challenges and occasional delays in order fulfillment. Overall, while there are minor concerns regarding service hiccups, the general sentiment reflects a high level of customer satisfaction and a willingness to recommend the company for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far, so good! This download was an easy one, the customer service person I spoke to was very helpful and very pleasant. This company is a great place to purchase software. The prices are very reasonable.
I blew it. My version is too old and I can't upgrade
It was great up until I got the e-mail saying I had to wait 1-3 days for my download as you were out of stock on my item.
It was great up until I got the e-mail saying I had to wait 1-3 days for my download as you were out of stock on my item.
It worked flawlessly except for the fact that Microsoft doesn't like Office 2013 anymore. I had to get a chat going with them to activate it, but that's not My Choice's fault.
As long as the Product Key works, I'll be very happy. Thanks.
Easy site to navigate site. No problems with the installation of the software even with a slow internet connection. Great customer service with follow up checks. An overall pleasant experience, one of the best vendors that I've used, head and shoulders above most of the others. I'll be sure to check this site before purchasing software from anyone else.
I put in wrong email address when I purchased product. Dave was wonderful in helping me out! Great service. Will definitely buy from My Choice Software again!
My decision to purchase from My Choice Software was the result of an easily utilized online site and great discounted prices. My order was processed and delivered within one hour. I requested some assistance with the installation process and received a immediate response a follow-up phone call from a Customer Support representative to be sure all was well! Count me Impressed!
My second time to purchase software from My Choice, and I truly appreciate how easy they are to work with, and how helpful they are.
My second time to purchase software from My Choice, and I truly appreciate how easy they are to work with, and how helpful they are.
I have made multiple purchases now with mychoicesoftware.com and they have been great. The orders are processed almost immediately and the links are sent to me just as fast. This is now my goto site for software orders. Thanks for the great service and great prices!
Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Gabe referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!
Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Gabe referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!
Good website - easy to follow. Provided the key information clearly and in enough detail to answer most questions. My questions were a bit more complicated and needed more detail than Chat time permitted. Chat referred me to your telephone group and Dave(sp?) was VERY helpful. Thank you!
The buying experience was seamless and quick. I ran into a minor glitch when installing the software which was efficiently and quickly solved by the support staff. Overall, I was very pleased with my purchase.
Looking forward to getting my software. Buying was easy. Hope it continues
I had a Chat with Carlos that was very helpful. Also, Megan responded promptly to a request for help -- I had made a mistake in trying to download.
I had a Chat with Carlos that was very helpful.
Good so far. I would have rather paid thru PayPal. I had a few problems and customer service answered my call promptly and solved my issues very quickly. I rate it exceptional.
Would have been 5 stars if I had the download link in the confirmation email.
Would have been 5 stars if I had the download link in the confirmation email.
Had a little trouble purchasing but I got it right
Purchased yesterday. Had trouble with full install. The service was great and I needed to go back to Microsoft and I was given two numbers to call. The problem was resolved. Thank you.
Just purchased. Looking forward to download and hope it works out.
Have not received this product - to soon to ask this question
Have not received this product - to soon to ask this question
This purchase of Microsoft Office Professional 2019 couldn't have been easier! I had a few questions that were answered by Carlos in an online chat. We had the software purchased and installed within an hour. I was very impressed with their customer service as well.
Sue
It was easy to log into the website. Easy to find what I wanted and the price was great.
It was easy to log into the website and easy to find what I was looking for
Clicking on the link didn't work. I had to copy and paste link into the browser, so it was frustrating.
Answer: Hello, We would like to assist in resolving this issue. Can you please send your order information to support@mychoicesoftware.com? That way we can have our support staff look into your order and provide an updated. Best regards, Alex A. MCS Support
Answer: Yes, Microsoft Office 2010 Home and Business licenses will indeed be valid in Canada.
Answer: Gary, We are a registered partner of Microsoft and deal with them directly for all of our licensing. Once the product key is sent to you, a set of instructions will guide you to Office.com/setup to redeem your license and tie it to you Microsoft account. Please contact me if you have any other questions or concerns. Best regards, Alex A. alex@mychoicesoftware.com (800) 318-1439 Ext. 99
Answer: Jens D., We offer several Office 2010 products. Retail boxes and download products are both available. Here is a link to our selection of Office 2010 products. https://www.mychoicesoftware.com/pages/search-results?q=office+2010 We can also be reach by phone Monday-Friday between the hours of 6am-5pm PST, or you can contact us by email 7 days a week support@mychoicesoftware.com. Best regards, Alex A. MCS Support
Answer: Glenn, We purchase in bulks of 10-12,000 units directly from Microsoft, have numerous reseller certificates, and only mark the products up an average of 2% from our purchase price. This is how we can sell so many of our products at nearly half the cost of retail price. Kind Regards, Julian Hamood General Manager
#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware