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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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I used my perfect resume to help 3 of my children build their resumes. They all got jobs. Awesome program.
I struggled getting my resume to fit the position I'm applying for, but still have enough experience to showcase what I've learned. MyPerfectResume helps me put together everything into a professional-looking resume, then uses that information to help build cover letters that demonstrate the skills and abilities I developed.
Hello,
We extend our gratitude for the time you took to share your feedback! We’re truly pleased to learn that our platform contributed to your success in securing a position that aligns with your aspirations. It’s rewarding to know that the services we’ve designed helped you articulate your experience and strengths with clarity and professionalism. Best of luck in your new job!
Before when applying to jobs, I wasn't even getting interviews. After I was getting all kinds of offers and interviews. Now I have my dream job and my life finally feels like it is on track.
Hello,
Thank you for placing your trust in us and for sharing such an inspiring outcome. We're delighted to learn that our service played a meaningful role in helping you secure your dream job. Wishing you continued success as you move forward!
Great service, so much to offer, templates are easy to use and very stylish. After months of applying for positions with my old resume, I received a job interview after using My Perfect Resume for the first time.
Hello,
We're honored that you chose us to be a part of your career journey, and we truly appreciate you sharing your positive experience. It’s wonderful that our curated collection of stylish, yet simple-to-use templates significantly enhanced your professional resume. Your recommendation and success story validate our dedication to providing an exceptional service. We wish you all the best!
My perfect resume seems to work pretty well. Would be nice if I could make changes more easily.
Also, be nice if it was a little cheaper.
Hello,
Thank you for taking the time to leave us a review. It's great that our service has been useful. We appreciate your valuable feedback, as it helps us to continuously improve and provide better services to our valued members.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available.
Woohoo! I got it, I got it! Thank u very much for the help. I love this site. I recommend it strongly. 😀
Hello,
Your excitement truly brightens our day. Congratulations on landing your dream career! We're so grateful you shared your success and appreciate your enthusiastic recommendation. Wishing you all the best on this wonderful new journey!
It really helped me build a great and cute resume. It inspired me on my journey to a promotion
Hello,
We sincerely appreciate you for taking the time to share your thoughtful feedback. It brings us pleasure to learn our platform contributed to creating a resume that reflects your unique strengths and inspired you in your pursuit of advancement. We extend our sincerest wishes for fulfillment and success in the path that lies ahead.
Loved it, very well programed to help you achieve the best resume in the world
Hello,
Thank you for your wonderful remarks in this five-star review! We find it gratifying to see that our platform’s tools were valuable in crafting a reliable resume. We aim to create services that simplify and elevate the resume creation process. Your satisfaction is our priority, and we appreciate you for choosing MyPerfectResume.
Thanks to their assistance, I was able to secure a better job as a program director. I highly recommend them.
Hello,
We sincerely appreciate you for sharing a success story and recommendation. It’s inspiring to hear that our service played a role in helping you achieve your promotion. Our goal is to enable individuals to build rewarding and meaningful careers. Best of luck in your new role!
This service was great and I've had several hits on my resume already. Great service.
Hello,
Thank you for sharing your delightful experience in this five-star review! We’re truly pleased to know that our platform has contributed to generating strong interest in your resume and supported your job search journey. We wish you all the best!
Was easy to get the most out of my C. V and make it glow to perspective employers
Hello,
Thank you for dedicating your time to leave us a review! We're so glad you had a great and intuitive experience. We continuously strive to provide a valuable service, and your feedback is greatly appreciated.
AI is working very well to support to make an effective CV as well as giving options to generate CV on different template. Overall excellent job done by the software development team.
Hello,
Thank you for your thoughtful remarks in this five-star review! We're deeply fulfilled to know that the efficacy of our AI tool and the variety of our templates are directly supporting your goal of creating a professional CV. We hope to have the pleasure of assisting you again in the future.
It was very helpful, loved the automatic responses to make my resume better. Fairly cheap for hwo much help is received. Only thing I did not like at the end was I ended up needing to pay for it, even though the website states it is free.
Hello,
Thank you for taking the time to share your feedback with us and using our service. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure. At MyPerfectResume, we strive to be completely transparent about our services and costs.
You can find full details about our pricing and service options on our Resume Writing Services page here: MyPerfectResume Pricing Information (https://www.myperfectresume.com/pricing). This includes information about our 14-day premium access trial for $2.95 and all subsequent subscription options.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at customerservice@myperfectresume.com. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs.
We truly appreciate you bringing this to our attention, as feedback like yours helps us improve how we communicate with all our customers. Thank you for giving us the opportunity to address your concerns.
Best regards,
Customer Support Team.
Myperfectresume help me a lot to build a strong resume, and i conquer the job i was looking for.
Hello,
Thank you for the five-star rating and wonderful review! We’re delighted that MyPerfectResume played a meaningful part in helping you craft a resume. We're grateful for your trust and for allowing us to be part of your career journey. Wishing you all the best!
Had a great experience creating both a cover letter and CV/resume! It wasn't very expensive and is worth it for creating those however I decided to cancel as I won't use it regularly in the near future.
Hello,
Thank you for sharing your positive experience and kind words about our service. We're glad that our platform has been of assistance in creating your professional cover letter and resume. Our goal is to ensure a smooth and effortless process.
Very happy with my resume, Ai tools really help put your experiences down in a more cohesive, impactful way.
Hello,
Thank you for choosing MyPerfectResume and for sharing your review! We’re pleased to learn that our platform helped you craft a resume that captures your experiences effectively. It’s wonderful that the AI tools supported you in presenting your background with greater clarity and impact. Your thoughtful feedback encourages us to keep refining our services to make the resume creation process even more intuitive and rewarding.
I had a great experience with this site. It was easy for me to put my details in and then have the ai make the format and present the information in a professional way. I love that I could pick from several pre-approved versions of what the AI suggested to use so if one didnt sound as good i had others to choose from. The site is very easy to use and you can customize your resume in a lot of ways with this. They made it very easy to work with. I do believe they even have a way you can make sure your resume uploads correctly in the application process employers use online! I was able to get an interview in 3 days after using my resume from this site with a big finance company and found a great job!
Hello,
Thank you for taking the time to share a detailed and thoughtful review. We’re truly delighted to learn that our platform supported you in creating a polished resume and contributed to your professional success. Our goal is to optimize the user experience for maximum seamlessness. Wishing you continued success in your new role and we look forward to being a trusted resource in your future career endeavors.
This helped me a lot. It put my simple words into professional words. And the automatic templates made everything really simple! Thank you for your help
Hello,
Thank you for leaving your feedback and acknowledging our commitment to providing accessible assistance. We're delighted that the templates resonated with you and streamlined the process. It's wonderful that our service significantly aided you in conveying your thoughts with the utmost professionalism. We look forward to the opportunity to support you again in the future.
Its only 2.95 as long as you cancel the sub, but should you have to? I will say the Tool is a Great Help if you don't have much experience writing formal documents. Honestly the only thing i would change is just be honest.
Hello,
Thank you for your honest feedback. We’re truly glad to hear that you found our tool helpful, especially when it comes to writing formal documents. That’s exactly what we aim for: to simplify and strengthen the resume-building process, particularly for users who may not have much prior experience.
We sincerely apologize for any confusion regarding our subscription model and appreciate the opportunity to clarify. Our platform offers two types of accounts: Basic Access (free) and Full Access (paid). The Basic Access account allows you to create documents and explore the builder, but it only supports downloading in plain text format. On the other hand, our Full Access membership, which begins with a low introductory fee, gives users access to professionally designed templates, downloadable resumes in multiple formats, customizable cover letters, ATS-optimized suggestions, and expert-backed tools like interview tips and job search support, all designed to help maximize your chances of landing a job.
We provide a 14-day trial period to explore these premium features, and unless canceled during that time, the subscription renews automatically to ensure continued access. These terms are clearly stated at sign-up, in our terms and conditions, and again in the confirmation email to support a transparent experience.
That said, we truly value your feedback and are always working to improve. If you have any questions or need support, please don’t hesitate to reach out to our team. We’re here to help!
Best regards,
Customer Service Team.
The format was nice. I never could design myself with Word formats, and the system itself advised me on improvements where I could decide whether to change or not. It really helped me.
Hello,
Thank you for your thoughtful feedback! We’re glad the format and guidance made the resume process easier and empowered you to make improvements confidently, wishing you great success as you move forward.
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
Hello,
Thank you for your trust and kind remarks in this five-star review! We’re truly delighted to know that our platform played a part in securing job opportunities. We strive to match individuals with career paths that align with their aspirations. Wishing you all the best in the new role!