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MyTAXPrepOfficeReviews 651

4.7

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From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
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MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
137
value
132
shipping
52
returns
53
quality
124

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Texas
1 review
0 helpful votes
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Satisfecho
December 29, 2025

El programa cumplió con mis expectativas, aprendí rápido

Date of experience: December 19, 2025
Ohio
1 review
0 helpful votes
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Un software super Especial
December 29, 2025

Super fácil de trabajar y de aprender, todo se encuentra bien detallado, le ayuda a hacerle el trabajo fácil al preparador de impuestos lo que mas me a gustado desde el primer día. Tienen un soporte técnico espectacular, personas agradables y maravillosas, te ofrecen una ayuda bien detallada para que no te quedes con dudas y puedas realizar tu trabajo con excelencia. Mis felicitaciones a todo el equipo de Mytaxprepoffice y muchas Bendiciones.

Date of experience: December 19, 2025
Florida
1 review
0 helpful votes
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Excellent Customer Services
December 27, 2025

Jordano, my trainer had an excellent professional and ethic way to explain the software. The software looks easy to work and it is very friendly. It helps to the preparer to save time filing the information from the clients.

Date of experience: December 17, 2025
Texas
1 review
0 helpful votes
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Easy to use software
December 27, 2025

This software is easy to use. Price is affordable. I had a few technical issues in the last 7 seven years; they were resolved quickly.

Date of experience: December 17, 2025
California
1 review
0 helpful votes
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Modern tax program for Pros
December 26, 2025

I like the new AI process. Data input should be quicker and easier to review.
The system from last year is excellent for experienced tax pros who want to keep control of costs. Support is responsive. My rating is a 4 and not a 5 because they have never provided a decent paper tax organizer. That is annoying because many of my clients are older and do not want to use the perfectly fine online organizer.

Date of experience: December 16, 2025
Virginia
1 review
0 helpful votes
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10 years and going strong
December 25, 2025

As a tax preparer, I have used My Tax Prep for the last ten years.Professional services, fast problem resolution and troubleshooting, have discourage me to move to another software

Date of experience: December 15, 2025
Illinois
1 review
0 helpful votes
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Introduccion
December 25, 2025

Excelente capacitacion de parte de la persona que me atendio, muy atento y dispuesto a responder todas mi preguntas, los recomiendo al 100%

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Docs No Worries
December 25, 2025

With my first time starting my own business used MyTaxPrepOffice software, my experience was seamless, I was able navigate through preparing a tax return was not complicated. If I need assistance with questions or concern there support team was available to address my concerns. My experience with the software was smooth sailing.

Date of experience: December 15, 2025
Florida
1 review
0 helpful votes
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Great experience
December 14, 2025

I am very satisfied with the 1-1 training sessions. Rafael wavery knowledgeable and provide me with all the information, walking me through all features and explaining every single detail about the software. His enthusiasm while explainig make this experience even more powerful. I am looking forward for the next tax season along with Mytax PrepOffice.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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This software has exceeded my expectations in every way. Not only is it powerful and easy to navigate, but the training that comes with it is truly exceptional. The instructors explain everything clearly, step-by-step, making even the most complex tax topics easy to understand. Thanks to their guidance, I feel confident and fully prepared for tax season. Highly recommended for professionals who want a reliable system backed by top-tier training!

Date of experience: December 2, 2025
Oregon
1 review
0 helpful votes
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Good support
December 1, 2025

My first time trying the software, the agent was friendly and helpful

Date of experience: November 21, 2025
Virginia
1 review
0 helpful votes
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I just want to say that I felt very confident in my knowledge of the software after my training session with the gentleman. This software has everything that I need. I look forward to it becoming more robust in integrating with Microsoft 365 Office Suite and QuickBooks.

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
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Good service
December 1, 2025

My training was with Mr. Rafael
I found him to be an excellent person, he has a lot of patience to teach and he does it with a lot of practice.

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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MYTAXPREPOFFICE GOOD PROGRAM
November 28, 2025

FROM MY FIRST CONTAC BY PHONE WITH MELISA AND ABIGAIL THEY CONVENCE ME FOR THE NEXT STEP ONE -ONE TRAINING TODAY WHIT JORDAN IT WAS PERFECT HE EXPLAIN VERY WELL ALL STEPS TO DRIVE INTO THE PROGRAM

Date of experience: November 18, 2025
Florida
1 review
0 helpful votes
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Software training and review
November 24, 2025

The instructor was clear, patience and knowledgeable.

Date of experience: November 14, 2025
Michigan
1 review
0 helpful votes
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Great Software, terrific support.
November 24, 2025

So far I have been very pleased with the functionality of the software. I am also very pleased with customer support that I have experienced.

Date of experience: November 14, 2025
New Jersey
1 review
0 helpful votes
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Tax Prep Implementation
November 21, 2025

Siquard was an amazing partner in the implementation process, very detailed oriented and was able to respond all the questions quickly and accurately.

Date of experience: November 11, 2025
Florida
1 review
0 helpful votes
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Super recomendado
November 1, 2025

Ha sido un gusto poder cpntar con las herramientas de este programa que me facilitan la vida como preparadora de impuestos, darle las gracias a el senor Rafael que nos dio una preparacion muy completa, fue muy paciente y dedicado

Date of experience: October 22, 2025
Florida
1 review
0 helpful votes
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EASY, SAFE AND VERY COMPACT
October 25, 2025

My experience with MyTax has been excellent. I've used other, more complex software before, but I truly feel this system makes the work much easier. I invite all tax professionals to try MyTax — I know switching software can be challenging, but I can assure you it's absolutely worth it.

Date of experience: October 15, 2025
Florida
1 review
0 helpful votes
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They are very prompt during tax season especially during peak season, and I appreciate that a lot.

Date of experience: October 12, 2025