NetworkSolutionsReviews 10,276

We signed up for what they called the "ignite marketing" package. The package includes marketing of your web site on google places and the creation of a Facebook page or the marketing or your existing FB pages. Results? Almost 300$ thrown in the garbage. The web site could not be found online and among the 300 likes we got on FB (with a page largely designed by us) were all not interested to our business, they just "liked" the page for no apparent reasons. Don't use this "services" it's just wasting money.

I have used web.com as a hosting provider for my web site for about 6 years. A couple of weeks ago, looking at bank account statements, I found out that I was getting billed on a monthly basis. So I called web.com and asked them to change my monthly billing cycle to a yearly billing cycle. But instead of changing my payment plan they shut down my entire web site! I found out 2 weeks (I was traveling) that my web site was not working anymore. I called web.com support and they said that accounting did a mistake and accidentally shut down my site. Additionally web.com didn't have any backup since they delete their backups after 2 weeks!
Warning! Stay away from this company especially if you are running a business site!

I am 62 years old and I have never dealt with a more incompetent company in my life. They were charging me $98.00 a month for marketing and I told them they had no idea how to market my product and that I wanted to manage the site myself. This is after paying them around $800.00. I told them to drop the marketing which dropped my monthly fee to $119.51 a year. But in order to do this I had to pay them $1000. 00. I was so sick of dealing with them I paid them.
The day I paid them my email stopped working. Then my Shop Now Page stopped working and at this point my whole web site doesn't even exist. Since the 18th of September I have spent hours most every day talking to different employees and they all tell me the same thing " we understand your frustration but we are working on it. When you type in www.martinwing.com instead of going to my site you get a message FORBIDDEN, You don't have permission to access/ on this site. I have given up on them and am disputing every charge that I legally can. The bank tells me I can only dispute charges less that 60 days old.

I recommend that you do not use LogoYes. They are sleazy.

I used them exactly one year ago to buy a logo. Today I discovered a bogus $9.95 charge from them on my credit card. Apparently when I purchased my logo, they set up some crazy unrelated program so that if I don't cancel within the next year, they'd charge me on a recurring basis -- but they didn't tell me about it. I certainly don't recommend agreeing to anything like that. When I called to ask them to refund it, they were not able to refund the charges immediately, but said they would take several days to make a decision. They call it a "promotion", but personally I call it a scam.

I think this is a sleazy way of doing business. I don't recommend you spend your money with LogoYes; there are plenty of other hard-working businesses out there that you can use.

I was very excited because I found register.com and wanted to purchase a domain name. So I created an account and signed up for the $0.50 plan (just the domain name). Within two minutes of registering, if even, I received a call and immediately, they began trying to sign me up for a $150 plan. I told the person on the phone I was not interested over three times and the only thing it did was "lower the price, just for me." Next, I received an email saying my information was not protected but if I paid a monthly fee of $11.00 it could be! Needless to say, I called the company and requested for my account to be deleted and my information to be erased. I will not be going with them again nor would I recommend their website to even my enemy. It is nothing but a trap to lure you into unnecessary fees and advertisement.

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Received email saying my CC on file was expired. Somehow (I don't know how) they found my new CC number & charged me over $100.
Trying to delete my CC from the account & delete it. The notice I got was: 'You can not delete this item because it is the payment method for services currently enrolled in our Saferenew program. Please change your saferenew settings or contact customer service for assistance.'

My hold time has been over 20 minutes.

How did they get my new CC number when I never posted it?

Fast talking, slick salesman. Even told me that I could trust him because he was diagnosed with melanoma and his reputation was all that he had. I've been a Network Soluitions (now a web.com subsid) e-comm customer for 13 years. I wanted to upgrade the site and add some SEO services. Initial payment was to be approx $400. They slammed $637 of charges and an additonal $600 of credit holds on my card even though I cancelled 1 day later because they couldn't deliver on the upgrades. They promised to reverse the charge but haven't. STAY AWAY.

I trusted this company but it turned out to be disappointment. I thought register.com has been around for years and I registered my domain with them (more expensive!) over godaddy (cheaper) which I use for all other domains (which I think not so important). However, all my other domains with godaddy never have any issues but my main domain with register.com went down for over 3 days! They were unable to renew my domain name due to their system bug. I kept calling them and every time I had to explain everything ALL OVER AGAIN. Until one of their staffs HANG UP on me because I was tired of explaining again and again and said "Just check your records of what issues I am having!". I called again and asked for supervisor, she can't do anything either to renew my domain. Then this time my phone got disconnected and she (they) NEVER ring me back. I waited 12 hours for a call back but NEVER HAPPENED. I called again and somehow this guy fixed the issue and he didn't know why other guys couldn't help me. So I didn't call them back and I would be waiting for nothing and my site would still be down. So beware of this website register.com, WORST SUPPORT, WORST SYSTEM, and WORST CUSTOMER SERVICE.

Web.com guaranteed a 30 trial with no questions asked on cancellation and a guarantee of "100 new customers every month". By linking us to every google search for similar businesses in our surrounding area. After seeing the $300.00 website was the same one you can get from yahoo for $17.00 a month, I canceled on their survey that they send to your email. That way they control any record of dissatisfaction. They called me two weeks later to get me to change my mind and then submitted a new "updated" contract. They are still charging my capitalone business card. Even with them keeping the website in question up we've only had one person, a regular customer mention finding us on the internet.

Network Solutions e-commerce store hard to manage - I'm not a programmer, but for a medical business I've set up I've been using Network Solutions' e-commerce package. It's not hard to use, but the interface is often frustrating (click on a link and lose all the data you just entered), and I've found it difficult to customize the product pages and much of the web store. However, I was able to integrate the Network Solutions shopping cart with Google Checkout and Google Analytics, which I found useful.

Overall, Network Solutions is not hard to use, but if you want a flexible e-commerce solution I would stay away from it (although I don't have a better recommendation right now).

Worst Web Designer in History! - I have never experienced a nightmare like this one. The sales people of this site have lied, the designers are inept and it's cost me a small fortune for me to have an unworkable site that no one can help me with that has been over charging me for 7 months now. They owe me over 1000. 00 and after saying ok, now they are requesting additional paperwork from years ago which I don't recall getting to begin with to refund me. I have sent hundreds of emails to no avail. They are the worst company I have ever dealt with and I hope someday someone can somehow put a stop to them. Taking advantage of a small business owner who admitadly doesn't know anything about designing a website who was promised the world and given nothing is inexcusable. Shame on them! I want to go after this company. I am going to contact an attorney but in the meanwhile I'd like to check on what if anything a site like this one can help. I sure hope so. I'm at my witts end. Deborah