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Newegg Reviews Summary
Newegg's reputation is mixed, with a notable divide in customer experiences. On the positive side, many customers appreciate the wide selection of tech products and competitive pricing, often citing timely deliveries and satisfactory purchases over the years. However, a significant number of reviews highlight serious concerns regarding customer service, particularly issues with product authenticity, delayed or unresponsive support, and complicated return processes. Customers frequently report dissatisfaction with how complaints are handled, leading to a growing sentiment of distrust towards the company. Overall, while Newegg remains a popular choice for tech purchases, its customer service shortcomings are a critical area for improvement.
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Because of the nasty economy right now Newegg is offering some pretty killer deals on all types of egear. Great time to be a consumer if you have any money.
What can I say about newegg. Great company, good prices, great service. There is a reason why newegg does so well, because they care about their customers. I will always look to newegg for electronics!
There are only a few websites I visit when I'm looking to buy a new consumer electronic item... tigerdirect, newegg and dell. Newegg routinely has some of the best and cheapest deals. I highly recommend bookmarking this site and so when you need to buy that new camera or MP3 player, check out this site.
If you've never bought from NewEgg.com, you must be living under a rock. All your computing and electronics needs will be satisfied. Great products, prices, and customer service. I buy all my computer parts here along with several laptops. I'll never shop anywhere else. If you're buying things from a retail store, check out NewEgg. You'll be a fan for life.
Pretty much have any computer/gaming parts here. The prices are lower than most places. The only thing I wish they can improve is the shipping. Takes them 2-3 and sometimes 4 days to have things send out, unless you're willing to pay extra for them to rush your order so it's send out a little earlier. Maybe this is standard service now? So far I only found one site, condombee.com, that sends out same day of purchase even if it's free shipping.
Overall, I still like this site and have good experiences with it so far.
Great site for electronics - I don't know much about electronics, but whenever my husband, brother or boys want a new toy, this is place I go to for them. Their prices are rock bottom, great return policy and excellent customer service.
They have a great return policy - I bought a sony laptop and the HD broke after using it only a week and they let me return it and I didn't have to ship it back to sony for repair. Usually I only get that level of customer service from a local store so I was really happy about this experience from newegg.
From the business
Providing computer parts and hardware, hard drives, cameras and software as well as electronics, tools, appliances, sporting goods, jewelry, watches, gaming, and much more. With fast-shipping! Newegg shopping upgraded?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members