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ANTOnlineReviews 3,562

4.1

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
253
value
387
shipping
386
quality
832
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8,025 reviews

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New York
1 review
0 helpful votes
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As title indicates. Should have had it 2 months ago.

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
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Last Order was canceled
October 16, 2025
Updated review

I had already bought this product, but it was canceled by you guys for some odd reason, saying it was a high in fraud risk or due to high chance of chargeback. I had no intention of committing either of the 2 things.

Date of experience: October 6, 2025

The checking out section was quick and easy to follow...
October 16, 2025
Previous review

The checking out section was quick and easy to follow and use!

Date of experience: October 6, 2025
Vermont
1 review
0 helpful votes
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Second Try
October 10, 2025
Updated review

When my previous order had not shipped within 11 days and having heard nothing, I emailed the support team. They replied that it was delayed indefinitely and canceled the order without explaining why they hadn't reached out yet and without offering to find a similar item for me to purchase. Not great.

Date of experience: September 24, 2025

Easy to navigate and excellent pricing
September 23, 2025
Previous review

Easy to navigate and excellent pricing

Date of experience: September 13, 2025
California
1 review
0 helpful votes
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Order canceled due to card mishap
October 8, 2025

Had to authorize the purchase again. Some hours later, I got an email telling me the order was canceled because they were suspicious of it. I'm re-ordering again today. Hopefully, nothing bad happens.

Date of experience: September 27, 2025
Colorado
1 review
0 helpful votes
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Made purchase and received notification order was received, then a few minutes later received notification the order was cancelled. No explanation, number, or attempt to fix the problem.

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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Horrible Customer Service
August 23, 2025

Someone obtained my tracking # from ANTOnline and redirected the delivery of my Switch2. ANTOnline ignored my DETAILED emails and would not submit a FEDEX help ticket to investigate my stolen/mis-delivered product. I had to go above and beyond to get a FEDEX investigator involved, who stated that ANTOnline should have submitted the lost item help ticket instead of me. I filed a police report and submitted it along with the numerous emails between myself and ANTOnline's customer service team back to ANTOnline and they finally refunded the cost of my stolen product. Do not do business with them.

Date of experience: June 26, 2025
California
1 review
0 helpful votes
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Sent wrong item.
August 12, 2025

Sent a 27 inch monitor Sent a 27 inch monitor Sent a 27 inch monitor

Date of experience: August 2, 2025
Washington
1 review
0 helpful votes
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Hi, thanks for providing great deals. I just want to suggest one thing and that is for folks who have family for over two decades and share same credit card information, it seems a bit challenging to get the payment authorizations approved when I tried to purchase a product for my spouse when she needed this product. Cases in point: I was declined when I tried to use family Amazon Pay and Family DISCOVER card to pay for the item on your website. When I used my individual credit card, it worked. Please fix it. Thanks.

Date of experience: July 24, 2025
North Carolina
1 review
0 helpful votes
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Good options
July 29, 2025

Love the bundle options! Also having availability. Thanks!

Date of experience: July 19, 2025
New York
2 reviews
1 helpful vote
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Order cancelled
July 24, 2025

I don't know why, but the order was cancelled.
I need the deal, and to have it cancelled for no reason, is more than a mild inconvenience.

Date of experience: July 11, 2025
Texas
1 review
0 helpful votes
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Great experience, easy to order, prompt delivery
July 19, 2025
Updated review

Ordered Microsoft Office 365 Family - easy to order and pay - prompt email delivery of license codes

Date of experience: July 6, 2025

Easy to use quick
July 15, 2025
Previous review

Easy to use quick

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
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Past and quick
July 17, 2025

Great customer service and good communication, also trustworthy product

Date of experience: July 7, 2025
Indiana
1 review
0 helpful votes
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Processeor review
July 15, 2025
Updated review

Fast service, reasonable pricing and website easy to navigate.

Date of experience: July 5, 2025

Difficult to navigate
July 2, 2025
Previous review

Difficult to navigate

Date of experience: June 22, 2025
Colorado
1 review
0 helpful votes
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Y'all rock
July 5, 2025

Got my PS5 a while ago and now Switch 2 here. The bundles are always a solid deal.

Date of experience: June 25, 2025
Georgia
1 review
0 helpful votes
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Solid
July 5, 2025

I've always had good luck buying Nintendo consoles from antonline, ty

Date of experience: June 12, 2025
South Carolina
1 review
0 helpful votes
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Order never arrived
June 30, 2025

Ordered some electronics for the first time with ANTOnline but the shipment never arrived. It was shipped via FedEx and was supposed to require a signature but FedEx never appeared and my packages were apparently signed for by someone I'd never heard from before. In contacting FedEx, I was told ANTOnline would need to contact them to submit claims but was told by ANTOnline that the matter was resolved and no further follow up will be done.

Date of experience: June 20, 2025
Indiana
1 review
0 helpful votes
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Shipping
June 25, 2025
Updated review

I ordered a switch 2 on June 6, and got an email that same day saying it was being shipped. It has now been sitting in another city for 6 days, and I get an email every day from fedex saying my package can't be delivered because the BUSINESS is closed. I checked the address i gave them, and it is my HOUSE. It
Is for my Grandson's birthday-it is way too expensive to buy another one. He will be 9, and has been "hinting". I have just never let him down. I DON'T KNOW WHAT TO DO.

Date of experience: June 15, 2025

Very good and easy to purchase
June 16, 2025
Previous review

Very good and easy to purchase

Date of experience: June 6, 2025
New Jersey
1 review
0 helpful votes
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Great experience
June 20, 2025

It was great, they had what I was looking for and shipping and delivery were fast

Date of experience: June 10, 2025
Oklahoma
1 review
0 helpful votes
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Live Ant!
June 20, 2025

I've never had a bad experience with Ant! They consistently come through with hard products that I look for.

Date of experience: June 10, 2025
Utah
1 review
0 helpful votes
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Smooth Transaction
June 19, 2025

Loved the bundles and the prices as well as the availability of scarce products

Date of experience: November 15, 2023

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States