nexogyReviews 219

We just wanted to thank Lexi for her help and attention with helping us resolve a problem with our company phones. We had problems in the past but this time it all went very smoothly thanks to her dedication and attention to our request.

THE CALLER I.D. NAMES WERE NOT SHOWING AND ALSO INCOMING CALLS NOT WORKING VANESSA AND LEXY DID A GREAT JOB IN FIXING THIS VERY QUICKLY

Awesome, took some work but she always comes through! :)

Marlene is always great!
With any issue we have had, she always has helped out very efficiently! She is kind and supportive, and has a lot of patience to get us through any problem we may have.

Vanessa Echevarria was very helpful, courtesy and quick in analyzing my phone issue and fixing the problem. Great job!

Thank you for resolving the issues with our server within 24hours. We appreciate your promptness and keeping us in the loop with the status of the work being completed.

Lexi goes above and beyond to thoroughly listen to my needs and provides a super quick resolution! She's friendly and great to work with. Thanks Lexi!

ALSO 99.9% OF THE TIME HE IS THE PERSON THAT ANSWERS THE PHONE, THAT IS WHY I ASKED HIM IF HE IS THE ONLY PERSON WORKING IN THAT ORGANIZATION!

Very grateful for the wonderful assistance given today!

I've only used Nexogy twice and was not sure how to schedule or set up a "call in" line. Jay Gonzalez assisted me in the scheduling of a telephone conference and he was honestly amazing, friendly, patient and scheduled the telephone conference in less than five minutes. I am very satisfied with the service provided by both Jay and Nexogy. Will definitely be using them more often.

Vanessa was great, very professional and efficient

After making the switch to Nexogy, we had a ton of trouble with one of the new fax ATA devices. After going back and forth with technicians for over two weeks, Jay was able to resolve the issue in about ten minutes over the phone and now we can send AND receive faxes with our ATA connected machine. Great customer service!

Lexi was great over the phone. Any question I had she had answer to it and of not she will find it. Very helpful when it came to my login when I didn't understand it as well. Patiences is what she has. Thank you

Jay Gonzalez did a great job for us today. Good communicator. Thanks!

I found the experience yesterday while on a call with Vanessa to be Awesome. It was very refreshing that I was treating with such great customer service. Vanessa processed my request and keep me in the loop during the whole process. Vanessa also remained on the phone with me until I was completely satisfied with changes I requested.

I told Jay that I never write reviews or comment on service, good or bad. But I have to say that Jay was on point with his service. His service was just like the title says.

I had a wonderful customer service with Nexogy today. Erick was friendly and extremely helpful. He solved my problem quickly and efficiently.

I don't have anything to say but good things about Lexi, excellent customer sevice, always there and quick to response to anything, willing to help and resolve the issue anytime I call.

When ever I call the office i can always count on awesome customer service from marlene and vanessa. They are always super helpful and and easy to talk to. They go out of their way to make me feel VIP when ever i call with the simplest of questions and are quick to get my problems solved.