On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Nexus Auto Transport has a rating of 4.1 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nexus Auto Transport most frequently mention customer service, delivery date and great experience. Nexus Auto Transport ranks 27th among Shipping sites.
We monitor reviews for authenticity
Leo was very helpful and answered all our concerns.
Great experience and great customer service. I've been through numerous others so I hoping for great service.
I heard about this company from others in the service who had moved states and were happy with the outcome. It cost $1665 to ship lower priced than other services so I tried my hand at their services. The guy took forever to come and collect my car from my roommates provided no bill of lading before and after shipment and took a prolonged 3days to give the vehicle to me. Later while washing the car, the damage was discovered and $1560 worth of front bumper and roof damage was reported. But because there is no Bill of Lading and no recent pictures I now have to pay this out of my pocket if this service has taught me anything as a young service member it's don't trust the crowd and take pictures of everything.
Very responsive. Excellent customer service. Would recommend again
I had a vehicle transported from Gallup, New Mexico to Glendale AZ and another transported from Glendale AZ to Gallup NM. Was very pleased with the fact that I was kept apprised about the pick up and delivery. Definitely will use again and recommend others to use your company.
Fast service. Very simple to use, I didn't have to wait long at all.
It's very good. Agent is very friendly. Very cooperative.
Leo is very patient and very good on customer service. He really stayed on top of things for me, and was only a phone call away if I had any problem I needed answered.
I have only booked. My vehicle has not been picked up and/or delivered yet. All okay so far. I will have a review once all services are presented and completed.
No time for pickup, so far everything is great.
There has been no experience so how can i rate it
I want to know an expected delivery date, but so far I can't get anyone to respond with the delivery date.
I want to know an expected delivery date.
They explain everything that I needed to know about shipping my car
So far the communication has been great, however my car hasn't had a chance to be shipped yet.
So far, the people at Nexus have been very responsive. The price was high, but so are my expectations.
Nexus Auto Transport has earned its place among the most widely used and trusted car shipping companies in the United States. We are an A+ rated, BBB-accredited transport provider fully licensed to operate in all 50 states. Our complete transportation management guarantee is designed to eliminate shipping stress for our loyal and growing client base. From our worry-free car shipping cost calculator to efficient scheduling and dispatch, the Nexus team of transport experts hammers out all the little details of shipping so you don't have to. Nexus only partners with top drivers fully vetted for security, efficiency, and quality. Any door-to-door shipping order we coordinate is fully insured, and we are here around the clock at (224) 218-2949 to assist.
We at Nexus are proud of our growing reputation for transparency, efficiency, and affordable transport service. We look forward to serving you with those values at heart.