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OnlineVitalUS has a rating of 1.7 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineVitalUS most frequently mention birth certificate, credit card and phone number. OnlineVitalUS ranks 26th among Birth Certificates sites.
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My mom wanted a death certificate, so somehow she hooked up with this scammer on 7/9/25. Still no certificate but boy they took out the money fast. Then, she started getting $9/month taken out by someone with the same address. She's now having to go fill out a dispute with the bank and go through the hassle of getting a new card. Shame on them!
A complete waste of time and money. They took my money a week ago. Nothing. No acknowledgement. No communication. No verification. Nothing except $86 less dollars than I started with.
This company said it would charge me $25 to get my birth certificate. Then they wanted another $25... like WTH! THEN! I saw a withdrawal for $84! Don't be fooled! Only image I have is my checking account. OH NO! I see another woman that this happened to!
They take your money and you get absolutely nothing. No email no certificate and no call. When I called them they told me to print out an application and take it to the health department to get the birth certificate. When I asked her what I paid $59 for she said it was for the application that they were going to mail us, but never received. I asked for a refund and email and still no email. No email even from time purchased over a month ago. Use Vital Check and no one else.
What a rip off, they did not expedite, they did not refund my money, nothing but excuses, I ended up driving 5 hours round trip to get it in 20 minutes at the county recorders office
I was helping my brother to get his birth certificate from Trenton, NJ as Hudson County in New Jersey was prohibited from providing birth certificates to residents. Apparently employees of the County were providing fake birth certificates for a fee, so the State stepped in. I sent a check for $47.00 along with my brother's information and waited and waited. I never received a response from this Fraudulent company!
They don't even deserve one star.
I thought was ordering a certificate and paid $47 to this website... but it tuned out they emailed me back with the information i gave to them and the original application I had to download the sign and mail myself. So basically they did nothing disputed it with credit card company and they appealed!? And they won. I have to dispute again... so disgusting. If I was you I wouldn't even waste my time with this company I'm really dissatisfied I could have downloaded my own form for free and they sent false advertisement.
Went through the process paid $47 didn't even receive a confirmation email them they emailed me back with the original application I had to download the sign and mail myself so basically they did nothing disputed it with credit card company got my money back if I was you I wouldn't even waste my time with this company I'm really dissatisfied I could have downloaded my own form for free
DO NOT, I REPEAT, DO NOT USE THESE PEOPLE. These folks are the best bait and switch I have ever seen. They charged me $40 for getting a birth certificate for my son from NY while I live in NY. I used them because the Vital Records Office in NY is closed due to the pandemic. They sent me an email with a form that I had to download, fill out and send to the NY Vital Records Office and pay the $15 which is the cost of the birth certificate. This form can be downloaded for free from the internet but I didn't check this before sending them the $40. I subsequently went to another site and ordered the birth certificate from them and the charge was $15 plus $8 fee for a total of $23! SCAMMERS!
I couldn't believe how easy this process was. I appreciated being guided through the process with clear directions. I had accidentally gone to another site and I'm glad I stopped.
When product is delivered to know how well it really workedPurchase went smoothly but need to wait to see if
This is the second time we have used the service, and it is easy and correct. And the Texas Department of Motors accepts it as a valid birth certificate, which they would not do for the one produced by the hospital.
Much easier the 4th time around. I'm retired and a much slower learner. But your system is user friendly, thank you!
Please keep my info secure.
So far so good, just placed my order for my birth certificate application paperwork will be satisfied when my materials arrive.
I have gone through a complicated moment, my mother died because of the COVID19 and in these moments it is complicated to do the paperwork for the confinement, I was searching by internet which was the best option and I got onlinevitalus it was the best option, they did everything for me online, I didn't have to leave my house and in 7 days I got my mother's death certificate. At times like this, this kind of service is appreciated.
I am from Washington DC but I have been living in Boston for many years, I needed a copy of my birth certificate and it was impossible for me to move to Washington, I chose the urgent service and in 6 weeks I obtained my copy of the birth certificate through this website. I have recommended it to my friends because it is very useful
The information is a lot more clear than the official federal website. I am satisfied with the service I received!
This company helped me to get the death certificate applying from home. The customer service team was kind and empathetic. I felt their support every time I had a doubt about the process.
I was ordering a birth certificate, or so I thought. I put in all my information, including my credit card. Charged $47 for something I had told them. I had done all the legwork. They got paid. Major scam!
I have not received what I paid for, and now have to figure out how to get my money back. This is extremely disappointing! I need it to get my license.
Answer: So what what did your state attorney say? I hope you got a decent answer, but obviously they are still up and running.
Answer: You're not getting ANYTHING. You just wasted your money like the rest of us did.