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OnlineVitalUS has a rating of 1.7 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlineVitalUS most frequently mention birth certificate, credit card and phone number. OnlineVitalUS ranks 26th among Birth Certificates sites.
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This company appears to be government affiliated. You fill out the application and they charge you $47. They send you an application to fill out for you certificate, then you have to pay another fee. After contacting them they say the $47 is a service fee. They are not government affiliated. BEWARE! Do not use this company. They have all my information now. After realizing I went back to the website. It has in very small print that they are not government affiliated. But the we site has the American Flag and US. Very deceiving.
I wanted to trace an accurate family tree. For it, I needed diverse birth certificates from my relatives. I always desired to know where I come from, so knowing more about my family history it's important to me. This company offered me what I needed. Easy and straightforward process.
Never received the birth certificate that I requested and it not affiliated with any Health Department of any Sate in the US. This wed site is a scam.
They wouldn't reply to me when I asked how long it would take to get my birth certificate it had already been a month. So after a month and a half I requested a refund and received my money back the next day.
I needed to get a copy of my birth certificate to renew my passport. But the thing is that I didn't have time to drive to the state offices. Thanks to this company, I was able to order it online. They sent me a detailed e-mail with all the steps to follow, which was very helpful to avoid any error. Three days later, I received my birth certificate. All without having to lose time driving and waiting long lines. Things were handled with efficiency. And here's where comes my advice: ALWAYS double check everything before sending anything. I'm quite sure that most of the people didn't check twice their application before sending it straight away.
A careful after the fact read of their site and emails shows what I was actually paying for. They don't ultimately provide records, but are an application preparation service. It turns out that their service was as advertised. The day after I placed my order with them, I received a pdf copy of an application to the state department of health for the requested record along with instructions on how to mail it and the check for payment to that state. In short, I spent $47 to have this organization do what I could have done and eventually did do directly with that state organization... online. Again, read carefully!
This website is disappointing and dishonest. A scam! I was charged $47 twice since I needed two birth certificates. So they sent me an email with a blank document(after I had already filled everything out through their website) which said to print, and fill out the document and then Pay again for what I thought I was already paying for through their website. It's a huge scam and they shouldn't be allowed to do what they're doing. Don't fall for it
Do Not Get your birth certificate from this site they are scammers! I never got mine! Big time waste of money
Order a birth certificate, my bank decline payment, did not understand why, turn out payment was post to out of the country,(spain) scam for sure
Like everybody else here I was robbed! I ordered a birth certificate, minutes after I cancelled the order and requested a refund. This people took the money from my account, It has been 11 days already and they do not return it, btw they charged me $59. I contact my bank and they are opening an investigation, hopefully I'll get my money back.
DO NOT USE THIS SITE. SCAM SITE. They charge you $47 to mail you back a free application. The site isnt even based in the USA. There is no way to contact anyone to ask for a refund - you just get sent on a round-a-bout of emails.
Someone needs to read about my personal experience, I placed a birth certificate on this site to submit correctly my Medicare enrollment form. Everything was as promised. I don't know what you guys have to deal with, but I personally received my certificate without any problem.
So, I'm not sure why this site is allowed to be sponsered when it is a clear scam website. You will not get your birth certificate ordered to you! They will charge you to view your application and then send it back to you and inform you to send it to the vital records of your state. They are only teling you HOW to order your record for 47$ and then you still have to pay and ship the document yourself. Obviously the business has no moral standards and makes money over exploited People. Shame
Costs $47 to obtain a FREE APPLICATION from your local Vital Records office. DO NOT DO NOT use them!
A complete waste of money. They provided no support, did not speed up the process and should not be allowed to be in business. Do not waste your money or time. Go directly to the department you need to deal with. These guys are a rip off.
My wife and filled out all the paper work they required, made a copy of our Drivers license and had all paper work notarized as requested by the scam artists. Mailed it to NYC HEALTH DEPARTMENT OFFICE OF VITAL RECORDS 125 WORTH STREET CN4 RM. 133 NEW YORK NY *******. This was on OCTOBER 29,2018. WE ARE CONTACTING THE BETTER BUSINESS BUREAU AND REPORTING THIS COMPANY FROM SPAIN.
I'm so pissed! $#*!ty $#*! losers!
Such a $#*!in rip off! I should've known when I couldn't get ahold of someone by phone or email that this was a scam!
My daughter is 12 years old and she has never had a birth certificate before. Charlotte was born at home and was taken to Providence St. Vincent Medical Center in Portland after she was born. This year, she needed her birth certificate to go to high school. I got it on this site without any problem. I don't know what people had to deal with this company, but I personally had a good experience. I completed the application form from my comfortable couch at home. In two days, I received the certificate.
Total Garbage... WHAT A SCAM!
But don't worry, I will get my money back from my credit card company and file a complaint with the BBB and leave this bad review.
No customer service phone number to speak to anyone.
They do nothing but collect your money and run.
You can get the same service for free right from the state website.
Do yourself a favor and fill out the real application on the real website with real live help when you need it. And the best part is you only pay for the birth certificate.
I placed an order for my birth certificate through this website thinking that I would actually get it. I even expedited it and ask for a copy an expedited that as well. Upon doing so and making the payment, I get an email with a link to paperwork filled out with my information on it. Come to find out all they do is fill out the information and give you a link to copy in which you'll have to apply for it yourself. I already had the paperwork filled out to mail in and thought that this would be a faster way. Boy was I wrong. I basically got charged for them to fill out paperwork that I had already done personally. Be very careful and try not to get scammed by these guys like they did to me. I sent an email to them asking about it and they refused to respond. Never again well I deal with these people because now I have two copies of the same paperwork to send to get my birth certificate and I already paid them for something I already had and I still have to pay for my birth certificate when I mail off the paperwork.
Answer: So what what did your state attorney say? I hope you got a decent answer, but obviously they are still up and running.
Answer: You're not getting ANYTHING. You just wasted your money like the rest of us did.