Panera BreadReviews 488

Darius is the new manager at the Panara bread on 98th & University.
I was sick and didn't want to expose myself by coming in to grab my food. Bc it was New Year's Day, I believe the drive thru was not an option so I called and they made an exception and brought my order to my car. Darius, the new manager, not sure if I am spelling his name correctly but would not take my card or payment for the meal. He just said it was free! And told me to have blessed day! Oh my word. That is a great way to start the new yr! Being sick over the holidays was a bummer, and I didn't have the strength to go to the store and buy ingredients and make chicken soup. But Darius gave me and my husband would needed dinner after work, two free meals, on the house! I'll be shopping at this particular Panara breads from now on! Bless you Darius!

Bad service and very expensive relative to portion size. They charged some 13$ for like a small bowl

I go here all the time disappointed now I bought a pecan braid. It was a walnut braid not happy. Any way to save money.

It doesn't even get a star!
I had a piece of hair in my sandwich at Plainville Massachusetts location today. She didn't even say sorry, rolled her eyes and I went to the front to complain! Worse experience I have ever had. I know it's the holiday season, BUT say sorry about the hair don't roll your eyes at me!

Front end did great and gave me a full refund of my u pick 2, and said sorry, believe they made her wear a hair net, because she kept flipping her hair still!

Ridiculous! I won't be back.

We paid $8 for an order of Mac and cheese and got one ladle sized scoop… so small it was absolutely unbelievable. The broccoli and cheddar soup used to be really good… but now it just tastes like slime, salt and chemicals pretending to be cheese. We spent $43 and left hungry. I will never give these thieves another cent of my hard earned money. If I could leave zero stars, I would. These crooks need to be put out of business!

I reside in NY, Long Island.I was in Nassau county Hicksville and when to Broadway mall to get something to eat.placed the order 1/2 of sandwich and a bowl of soup. The soup was filled just half. And the sandwich was almost 4" a tiny piece of stake and some white stuff. I'm sure that is a cheap melted wanna be cheddar cheese. Almost 18 dollars. Never again. I got my money back. And whent to IKEA $14 and a good meal. Panera portions and quality are not the same anymore. I will never eat there again. And I'm intructing my family about this so they stopping too. Is horrible.

Use to be my favorite bagels!
Horrible.no taste. Like eating hamberger bun with sprinkle of flavor! Use to be excited about Asiago bagles. Now. No flavor, like bread wirh creamcheese

Took our family for lunch. Spent $100 and people left hungry. The serving sizes have been reduced to ridiculously small portions. In the past a salad would satisfy a normal appetite. Not these days. Won't be back.

Was a sip club member, cancelled due to never using it. Didn't pay attention couple months go by I see I am still being charged. Ok, paying for it got another free drink. Go online cancel again, this time I follow and again they charge my account. I go online and contact them- they need 3-5 days. I tell them not good enough voice my concerns and say I will notify authorities. I get an immediate response to provide my account information- I already did in my complaint, not doing this again. Today get email they won't refund me but will give me a reward. It took me 3 times to get it cancelled, or I hope it is, removing my credit card information now. Buyer beware

The full turkey/bacon sandwich ($11.89) not even near its value per protein inside! Too much salad as filler. The Napa Chicken almond half sandwich, a disaster. Barely found couple of pieces of chicken! Wow! Soups too watery.
$35 order shouldn't even cost $20.
Too much water & salad as fillers. Mobile pick-in order took 7 extra minutes to complete. Can't go again...

I stopped by Panera Bread in the Cleveland Clinic, Mayfield Heights location this morning. I ordered 2 blueberry bengals, one with cream cheese and one with just butter. They toasted both of them and stuffed them in a bag with nothing on them, I just had a procedure done and was having trouble seeing. They could tell this, I mentioned it. Both bengals where not even wrapped up. I now remember why I don't go to Panera Bread.

For the first time going there, I had the worst experience. My stomach is hurting because I couldn't chew all the hard bread.
Bread and all it was hard. My side dish was bread too, because I didn't want chips. The hardness of the bread made it impossible for me to cut it with a plastic knife. For the price we paid, we weren't given much meat or sauce. Come on Panera, you can do better.
I enjoyed the salad and ate all of it, but not the hard bread. We spent $40 together as a couple. Too much money for lunch budget when I had water only and he had tea. It was expensive for our state worker income.
I won't be returning.

I have had issues with the food but this is garbage. I got a "bowl" of chicken noodle soup. Noodle broth is what I actually got. The "bowl" is what used to be a cup. For the price paid you get filler. The sandwiches are all bread. Complete rip off. Thank you very much...not

I ordered a chicken sandwich with tomato, lettuce, and I only get a little chicken, no tomatoes or lettuce, bad service, not buy there any more.

I picked up my order and then they didn't have my food so I ran back to get my soup they said they will make a new one there was nice service tho

Cafe# ******* on 10/17/2023, the cashier, Gabrielle was so hospitable, her voice sounded like she was singing the words of your order. I and a few customers were like, OMG! My order number was *******. My afternoon lunch break was great Thank you Gabrielle.

No bread bowls! What your known for! Now bread bowls! No bread bowls! No bread bowls! No bread bowls

Beware when placing a delivery order. Panera tacks on a considerable "convenience fee", plus delivery, plus taxes and a mandatory tip.
The order arrived on time but one of the 1/2 salads was wrong. No utensils provided for the soups and salads. As far as I know the food was ok.

I don't know why I keep coming back! My order is never right. I'm not asking for anything special. Just a breakfast sandwich ( no substitutes) as is. I get ham instead of sausage or different bread. My sweet husband who goes to pick it up does a quick check of the food. Why do I punish myself? I guess I always think they will get it right. Maybe 3 times this year they got my order right. I should have at least 8 free sandwiches from this year alone. Awful awful awful!