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From the business
📑 Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at +1 (888) 857-5569 or support@pdfaid.com – we’re here for you whenever you need us 📧🤝
PDFAid Reviews Summary
PDFAid has a rating of 4.1 stars from 742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFAid most frequently mention editing pdfs, file size and multiple files. PDFAid ranks 7th among Software sites.
We monitor reviews for authenticity
pdfaid.com is predatory. Uses dark UX to get your card, then signs you up silently for ongoing charges. No refund policy, either.
I feel duped. Paid $2 to download my file. A month later, charged $29.95. No warning, no email, no support. Thieves.
Hello Liliya,
Thank you for your review. We want to clarify that the payment and subscription terms are shown during the signup process to ensure users are fully informed. We understand it can be frustrating if these details are missed, and we’re here to help clear up any confusion.
Please contact us at billing@pdfaid.com or +1 888 857 5569 so we can look into your case and assist you further.
Best,
Sophia, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569
Everything was fine until I tried to download the edited PDF. Suddenly I was asked to sign in, and without confirming anything, my card was charged. That's not how a user-focuseed service should operate. PDFAID reviews online aren't wrong — this platform doesn't operate with transparency.
Hello Isabella,
Thank you for sharing your feedback. We understand your frustration regarding the charge after editing your document. We aim to be transparent with all pricing details, and we want to make sure you have a smooth experience using our service. If you have concerns or need assistance managing your subscription, please contact our support team. They will be happy to help resolve any issues you may have.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
Don't be fooled by their claims of free service. I added a digital signature, rearranged a few pages, and then tried to save. That's when the paywall hit. No warnings, no pricing up front. Just a hard stop unless you're willing to provide personal and billing information.
Hello Yasmin,
Thank you for your feedback. We understand your concern regarding the pricing. We aim to provide transparency and clarity with all our pricing details. If you have any questions or need help using the free version of the service, please feel free to contact our support team. They will be happy to assist you and address any concerns you may have.
Best regards,
James, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
I spent hours working on my document on their site, doing everything they asked—only to hit a paywall when I tried to download it. No heads-up. No warning. They wait until you're completely invested, trusting them, only to slam the door in your face at the last step. It's not some innocent oversight. It's a deliberate trap. This is what's known as a dark pattern: a sneaky design trick meant to push you into making choices you'd never make otherwise. It's downright disrespectful—a slap in the face to anyone who values their time and trust. And worst of all? They planned it this way. I'm done with this site. I'll never use it again. I urge everyone else to stay far away and look for services that respect their users. Companies that thrive on manipulating people into paying don't deserve our business.
Hello Juan!
Thank you for your feedback and for sharing your experience. We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I should've paid attention to the PDFAID review sections online. My experience was nearly identical to what others have reported. You complete the task, and then suddenly you're met with a payment screen. After paying, you discover you're also enrolled in an ongoing subscription. Very underhanded.
documents editor
Hello Lucas!
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com or +1 888 857-5569, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
Best,
Sophie, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I was just trying to convert a JPG into a PDF for a job application. Everything looked fine until I reached the download step. That's when I was blocked by a login screen and asked to pay. They don't show prices or terms beforehand, which makes this service highly untrustworthy.
PDF EDITOR
Hello Ava,
Thank you for taking the time to share your experience. We understand how frustrating it can be to deal with unexpected charges, and we appreciate you bringing this to our attention. Please know that we do offer a free option to download the file, and this information is clearly shown on the page before any payment or subscription is required. We try to be transparent, and we appreciate feedback like yours to help us improve.
If you have any further questions or need assistance, don’t hesitate to contact us directly at billing@pdfaid.com or +1 888 857-5569. We genuinely want to ensure you feel heard and supported
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
The editing tools worked smoothly, which made me think it was legitimate. But when I hit "Save," everything was locked. Forced to register, and the moment I did, my credit card got charged. This tactic is deceptive and unethical. No one should be tricked into paying like this.
Hello Noah!
Thank you for sharing your feedback—we genuinely appreciate you taking the time to write to us.
We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
Nothing on the website clearly mentions that you'll be charged before saving your document. I thought it was a one-time login. Instead, they charged me and signed me up for a subscription I didn't agree to. This isn't just poor design — it's a calculated scheme to mislead people.
Hello Mia!
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com or +44 808 501-2541, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
If you have any further questions or need assistance with anything else, please don’t hesitate to contact support@pdfaid.com.
Best,
David, PDFAid Billing support
billing@pdfaid.com or +44 808 501-2541
Dishonest and sneaky. They let you do everything for free, then charge to download. But the worst part is the automatic subscription—no emails, no invoices, just monthly charges.
Hello, Olivia
We appreciate you taking the time to share your experience. Our intention is always to be upfront about how our service works, including any subscription terms. We understand how these charges may come as a surprise, and we’re here to help clarify or resolve any concerns you may have. Please feel free to contact us directly so our team can assist you further.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Looks like a helpful tool until you realize you've been trapped into paying monthly. The site gives zero notice of a subscription. I had to cancel through my bank. Ridiculous.
Hello, Liam
Thanks for sharing your thoughts. We understand how frustrating unexpected charges can be. Our goal is to provide clear information during the sign-up process, and we’re here to clarify anything that may have caused confusion. If you still have any questions or would like help reviewing your account, please don’t hesitate to get in touch with us directly.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
Used pdfaid to merge a file—seemed simple. Then they charged me a few bucks… followed by a $29.95 recurring charge every month. Scammy, unethical, and possibly illegal.
Hello, Ethan
We appreciate you bringing this to our attention. Our goal is to provide a smooth and transparent experience, and we’re here to support you with any concerns or questions about your account. Please feel free to reach out to us directly—our team is ready to help clarify and assist in any way we can.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
Awful experience. They say it's free, then charge for download. But the real kicker is the recurring charges they hide. Never saw anything about a subscription. No replies to support requests.
Hello, Riley
Thank you for taking the time to share your experience. We aim to provide clear information about how our service works, including any related charges, and we’re continuously working to make these details more visible throughout the process.
If you’d like help reviewing your subscription or have any questions, our support team is here for you.
Best,
David, PDFAid Support
billing@pdfaid.com or +1 888 857-5569
This site is cleverly designed to appear free until it's far too late. I uploaded a Word document, edited everything I needed, and only then was I asked to register. Once I did, I realized they had already processed a charge. There was no turning back, and customer support is nonexistent.
Hello, Chloe
Thank you for your feedback. We understand how disappointing it can be to encounter unexpected charges, especially when you've already invested time into using the service. While paid access is required for certain features, we aim to communicate this clearly during the process.
If anything remains unclear or you’d like to review your account activity, our support team will be glad to assist.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
The site appears helpful at first with all its editing options. However, once you finish your document, you're greeted with a login wall followed by a payment request. There's no preview of costs or clear messaging. I wouldn't recommend PDFAID to anyone based on how hidden the charges are.
Hello, Emma
Thank you for taking the time to share your thoughts. Our service is designed to offer both free and premium features, and we aim to ensure users can access the tools they need with clarity and ease. We understand how unexpected charges can cause frustration, especially when you're focused on getting work done quickly.
If you have any questions or need help navigating the available options, please feel free to contact our support team—we're here to help.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
It let me rotate pages and add a watermark without any issues. But the moment I tried to download the finished file, I was forced to log in. After that, they charged my card. There was no confirmation screen or opt-in for a subscription. Just an instant deduction from my account.
flies editor
Hello, Daniel
Thank you for sharing your experience. We understand your concern and want to clarify that our service includes subscription details during the sign-up flow, though we recognize that the timing and visibility of this information can sometimes be missed. Your input is very important to us as we work to improve clarity for all users.
If you need help reviewing your account or have any unresolved concerns, please don’t hesitate to contact our support team—we’re here to help.
Best,
James, PDFAid Support
billing@pdfaid.com or +44 (808) 501-2541
After spending nearly half an hour editing a multi-page PDF, I was completely blocked from downloading it unless I signed in through Google. Once I did, they charged me instantly. No upfront warning, no pricing details beforehand. It felt like a deliberate trap designed to take advantage of users.
Hello, Sofia
We appreciate your feedback and understand how frustrating this experience must have felt. While our service does require account creation to access downloads, we strive to make pricing and subscription information visible during the process. That said, we’re always working to improve how clearly this is communicated.
If you’d like help reviewing your account or discussing what happened, our support team would be glad to assist.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
This website is a scam. Pdfaid.com offered me PDF editing tools for free but then forced me to pay to download the final file. I agreed to a one-time payment, but they started charging my card monthly. There's no way to cancel, and support completely ignores you. Avoid this shady service at all costs.
Hello Owen,
Thank you for your feedback and for sharing your experience. We completely understand how frustrating this situation must have been for you. Please note that we offer both free and paid options, and the details about payment appear before subscribing. We always aim to provide clear information so users can choose what suits them best.
If you have questions or would like to discuss your experience further please contact us directly at billing@pdfaid.com or +1 888 857-5569, we’re here to help.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
Pdfaid.com charged me $0.99 to download a file. That seemed fair until I realized they enrolled me in a $39 monthly subscription. I never saw any notice of this and didn't receive any emails confirming the charges. I contacted support, but they never replied. This site is misleading and unethical.
Hello Hannah,
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to billing@pdfaid.com, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
If you have any further questions or need assistance with anything else, please don’t hesitate to contact billing@pdfaid.com or +1 888 857-5569.
Best,
David, PDFAid Billing Support
billing@pdfaid.com or +1 888 857-5569
I used pdfaid.com once and paid $1.99 to download a converted file. A week later, I found a $39 charge from them on my statement. I never agreed to any subscription, and they offer no way to cancel. Their support is non-existent, and I had to file a chargeback. This site is a fraud. Don't fall for it.
Hello Matthew,
Thank you for sharing your feedback. We understand your frustration with the unexpected charge. We strive to be transparent about our pricing and subscription terms. If you have any concerns regarding the charge or need assistance, please contact our billing team. They will be happy to help resolve any issues and ensure your concerns are addressed.
Best regards,
David, PDFAid Customer Support
billing@pdfaid.com or +1 888 857 5569
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ivy,
Thank you for taking the time to share your thoughts. We strive to make all terms visible at the point of payment, and our subscription model is clearly outlined during the process. We take concerns about transparency seriously and encourage you to reach out so we can look into your situation.
You can contact us at billing@pdfaid.com or +1 888 857 5569.
Best,
James, PDFAid Billing Support
billing@pdfaid.com or +1 888 857 5569