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PDFfiller Reviews Summary
PDFfiller has a rating of 4.5 stars from 5,080 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 1st among Business Documents sites.
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I have never had a problem with this site. Real quick and easy to use
Easy to navigate, great to work with. This program really suits our needs!
Signing a PDF is something basic available through free software. This site makes it out to support that and waste your time, only to demand the subscription price of a premium service just to download that signed document.
It is very convenient to be able to fill out documents from any computer, even if the computer you are working on does not have the program on it the document originated from. You can preload forms you use frequently, make templates and you are all set!
I was charged for using and cancelling the "free trial." Emailed support and they assured me I wouldn't be charged. I was charged regardless. Please avoid this scam!
Despite the displayed options, SAVE, PRINT, you can't do any of that till they have your credit card that they charge $101 to, which you don't learn about till you've completed your work! So I emailed to 'cancel immediately'; got an email they had, learned later, that only cancels the renewal of the subscription. The $101 is refunded only if you notice it on your charges, email and specifically request it. I've now put their name on my bulletin board to make sure I don't fall for their fibs again.
Apologies for any confusion incurred, Dan!
It looks like the case has been settled via the email by now but we still would like to clarify couple things here, just in case:
- Please note that the first charge went on the 31st day of using pdfFiller since our free trial period is 30 days.
- Our refund policy covers 180 days, so even if you notice the charge not immediately but much later, you are still eligible for a refund, no questions asked.
Do not waste your time, find another product. These people don't care about making a good product, they just want your credit card information.
Daniel hi! Quite offensive content, to be absolutely honest, and totally unfair to our team.
PdfFiller is a fully legit PDF editor and eSignature solution, on the market since 2008. Zero data breaches or anything of the sort.
You are very welcome to read our reviews on G2, Gartner sites, Trustpilot, ShoppperApproved or any other site you trust (if Sitejabber here is not sufficient, of course).
If you need an extended free trial to check out all the features pdfFiller is offering, please email support@pdffiller.com, we can surely do that.
For those who don't know, there are many different ways to fill out a pdf for free instead of paying 20 dollars a month for something as trivial as a tool to fill out PDF's, for the record that is only the BASIC plan.
Consider using sejda if you want the same tools for free. I am not opposed to paying for software, though 20$ for a basic plan is upwards of 3 netflix subscriptions just to fill out PDF's.
Not to mention their shady tactics in which they only restrict access to premium users once you've completed the PDF, leaving you with the decision of "do I pay for it" or "do I find another site and start over".
Apologies if any confusion incurred while trying to use our service, Sam!
You are absolutely right about the market segment overall, actually. There is quite a wide variety of both free and for-a-fee PDF editors out there. Please note however that each of these PDF editor has both general/standard features as well as quite unique one. And every user chooses something what's best fit for their specific purposes. This is totally up to the user, and we are never aggressive in our marketing, nothing of the kind.
Our monthly is 20$ if one chooses to pay month by month, and only 8$ per month in case of an annual commitment. This is more than acceptable for thousands of our business users who need PDF editing and eSigning on literally daily basis.
On a separate note, please mind that if you are first-timer in pdfFiller, there is always a free trial period of full 30 days. You would need to register an account, correct, but having a paid Basic or Premium is not a must at all. Especially if you need PDF editing for several documents only. The free trial would totally do the job.
Hope this helps!
Overall, my experience has been good with PDFfiller. At times I found it confusing. I wish there were more options to save the documents other than downloads. I save a majority of my documents on desktop and would like to see that option added if possible.
Has made my life of signing documents etc much easier
On their site they have headers "It`s free online" "you have free 30-days period". But when you try to save file - they needs money.
Apologies for any confusion caused, Andrew!
We do have a 30-day free trial period, we assure you.
Payment details are indeed part of the account registration process, correct, however, your card/Venmo/Paypal will NOT be charged until the free trial period is over (and of course, will never be charged if you choose to cancel and unsubscribe while still on the free trial).
Hope this helps!
Good so far. I have experienced no problems with the signing of documents and filling in text
I am truly greatful for finding this app! Though it is something as minor as a pdf filler, it has made my life so much easier recently because I started online school yesterday & have also been apartment hunting so I n the last 2 weeks I have had form after form after form to l full out & I am really truly greatful! Thankyou for making such a helpful, all-in-one app!
I have been pleased with PDFfiller. It not only helps me to sign documents, but to mail or fax them while I am traveling the globe. Also, when I don't have the program to open some files, PDFfiller can open them and saves the day!
I was trying to end my subscription and in makes you go to your account, find the cancel button at the bottom of subscriptions asks you to confirm by picking "cancel" after you have clicked cancel. THEN brings to a page to try and give you a discount instead. Where there is a final cancel button down the page, that it does not prompt you to click.
Aiden hi!
Many thanks for your feedback on user experience and apologies for any confusion incurred! This was just a brief experiment, actually.
If you are not sure whether your subscription has been canceled and/or you have other concerns, please email support@pdffiller.com, we'll reply on a same day.
They will advertise their services as free, but they are NOT free! They will manipulate you into believing you can edit your pdf for free, but when you attempt to save all of your hard work, you are forced to pay $8 a month. The fee of $8 a month needs to be immediately and clearly advertised everywhere on the website as transparently aspossilble. They pretend the service is free and do not tell you about the surprise $8 fee until the last possible second on purpose, it's a gross business tactic that I will not stand behind. Think that their scam tactics are really disgusting, I will never use any products or service from this company again.
Marge hi! Very sorry if any confusion caused!
We actually advertise our free trial PERIOD, which is, yes, very different from a free plan.
And we do have this as publicly open information on our website. Once you go to pdffiller.com, there is tab Pricing in the top bar, and this Pricing page describes all the conditions very thoroughly.
On the other hand, please also note that our free trial period lasts full 30 days (a month, basically). And there are zero charges involved while you are on our free trial.
If you need PDF editing for several documents only (for tax purposes, for example, or for a university application), our free trial would totally do the job, no payments whatsoever.
Hope this helps!
From the business
pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there!
First of, regular signing in a free software is not legally binding, just in case. For an important document (like a contract, invoice, insurance or medical forms, etc.) you would need a legally binding solution (which makes your signature valid), and all of those have paid plans (the price may vary across the market though). Apart from the subscription, the standard protocol for this would also involve account creation which indirectly proves your identity (who is signing a document).
Secondly, please note that in pdfFiller specifically, there is a difference between account creation and paid subscription. If you a first-timer on our site, you can register an account (which is totally free, by the way) and then, our 30-day free trial period will start automatically.
In other words, you can register an account, use the free trial on the documents you need -- and then decide whether you need a paid plan with us or not. You can surely cancel and unsubscribe while still on a free trial, and you won't be charged, we assure you.
Hope this helps!