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From the business
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
PDFSimpli Reviews Summary
PDFSimpli has a rating of 3.4 stars from 2,048 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and customer support. PDFSimpli ranks 5th among Software sites.
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My experience in chatting with Jairo about my account was handled very well and to my satisfaction.
Excellent experience when requesting a refund, Juan was very helpful and processed as per the statement on the website, great service!
Hi,
We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services!
Sincerely,
PDFSimpli
ME SUSCRIBI A LA PLATAFORMA MEW DI DE BAJA A LOS 8 DIAS, NO ME HIOCIOERON VALIKDA ME COBRARON Y DESPUES ME CONDICIONAN PARA QUE SIGA EN ESTA PAGINA QUE SE ME HACE ADECUADA PEROP NO LA FORMA DE COBRO O QUE HAGAN CASOOMISISO CUANDO UNO SE DA DE BAJA ES ANTI ETICO
Hola,
Lamentamos sinceramente la molestia y la frustración que esta situación le haya causado. Queremos aclarar algunos puntos importantes para evitar malentendidos:
PDFSimpli funciona únicamente mediante suscripciones, incluso durante los periodos de prueba. Al momento de realizar el pago, es necesario aceptar los términos y condiciones, donde se explica claramente que, si la suscripción no se cancela dentro del periodo de prueba, esta se renueva automáticamente. Además, el mismo día de la compra se envía un correo de confirmación con todos los detalles del plan, fechas y opciones de cancelación.
Nuestro sistema no se basa en el uso, sino en si la suscripción fue cancelada correctamente y a tiempo. Si el cargo se realizó, significa que la suscripción seguía activa al momento de la renovación.
En cuanto a los reembolsos, contamos con una política de reembolso de 30 días, y cualquier devolución debe ser solicitada explícitamente a nuestro equipo de soporte para que pueda ser evaluada y procesada conforme a dicha política. En ningún caso se condiciona a los usuarios a “permanecer en la página” para recibir asistencia; nuestro objetivo siempre es ayudar dentro de las políticas establecidas.
Si considera que su caso no fue atendido correctamente o desea que revisemos nuevamente su situación, por favor contáctenos directamente para poder ayudarle:
📧 support@pdfsimpli.com
📞 1-844-898-1076
Apreciamos su feedback, ya que nos ayuda a seguir mejorando la claridad de nuestros procesos y la experiencia de nuestros usuarios.
Atentamente,
PDFSimpli
Grazie Luna per la sua gentilezza che mi ha risolto un problema.
Ciao,
Grazie per le tue gentili parole. Siamo lieti che Luna ti abbia assistito in modo efficace e apprezziamo molto il tuo feedback, che ci aiuta a continuare a fornirti il miglior supporto possibile. Se hai bisogno di assistenza durante il percorso, non esitare a contattarci in qualsiasi momento all'indirizzo support@pdfsimpli.com o chiamando il numero 1-844-898-1076.
Siamo sempre qui per supportarti!
Cordiali saluti,
PDFSimpli
Had requested the possibility of a refund and the customer support (Jairo) handled the situation kindly and efficiently. Very pleased with the experience!
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Adobe charges discreetly amounts which are not applicable, till the customer wakes up and starts asking questions, only then Adobe will start negotiation, Funnily this PDF Simply subscription is controlled by Adobe and we cannot cancle the subscription from the customer end. I had to chat with a "REAL AGENT" whoc couldnt even form a grammatically correct sentence, it took me 40 minutes to convince that gilrl"LUNA" that i do not need this service and stop charging my CC $ 29.95 every month... Bulll $#*!tt
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you experienced, and we appreciate the opportunity to clarify an important point.
PDFSimpli is not associated with, owned by, or controlled by Adobe in any way. We operate as an independent service, and any subscriptions, billing, or cancellations related to PDFSimpli are managed directly by our own support team—not by Adobe.
We regret that your cancellation experience took longer than expected and that the interaction did not meet the level of professionalism we strive to provide. This is certainly not the standard we aim for, and your comments regarding communication and resolution time have been taken seriously. Feedback like yours helps us identify where improvements are needed, especially in customer support interactions.
If there are any remaining concerns regarding your subscription status, billing, or confirmation that charges have been stopped, we strongly encourage you to contact us directly so we can review your account and ensure everything has been fully resolved. You may reach us at support@worksimpli.com
or by phone at 1-844-898-1076, and a member of our team will be glad to assist you promptly.
We appreciate your feedback and regret the inconvenience you experienced.
Best regards,
PDFSimpli
Espero se cumpla el rembolso que me hizo Jairo, porque no muchas veces se cumplen.
Muy buena atención por parte de el.
Hola,
Muchas gracias por compartir su reseña de 5 estrellas y por tomarse el tiempo de comentar su experiencia. Nos alegra saber que recibió muy buena atención por parte de Jairo y que pudo ayudarle con su solicitud. Entendemos lo importante que es que los reembolsos se procesen correctamente, y puede tener la tranquilidad de que nuestro equipo hace todo lo posible para cumplir con lo acordado y dar seguimiento hasta que el proceso se complete.
Agradecemos sinceramente sus comentarios, ya que nos ayudan a seguir mejorando nuestro servicio y la atención que brindamos a cada usuario. Si necesita cualquier actualización adicional, tiene alguna duda o requiere más ayuda, no dude en contactarnos en support@worksimpli.com
o llamarnos al 1-844-898-1076. Estaremos encantados de asistirle.
Saludos cordiales,
PDFSimpli
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Hi,
Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent Juan provided.
Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.
We value your feedback and are always looking for ways to enhance our products and services.
Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.
Best Regards,
PDF Simpli
Lorsque je lui ai exposé mon problème elle a sur vérifier et me dire ce qu'il en était. Ce fut une belle expérience client pour moi. Je la remercie
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que votre expérience avec PDFSimpli vous a été positive, comme en témoigne votre note de 5 étoiles. Merci beaucoup!
Cordialement,
PDF Simpli
I was billed as a corporate user instead of as a single user... Luna helped sort me out!
Hello,
Thank you very much for your 5-star review and for sharing your experience with us. We’re delighted to hear that the situation was resolved and that Luna was able to assist you effectively.
We understand how confusing billing issues can be, especially when an account is mistakenly billed under the wrong plan type. Our team works hard to review these cases carefully and ensure that each customer is correctly set up based on their intended use. It’s great to know that Luna provided clear guidance and helped sort everything out for you.
If you ever have questions in the future regarding your account, billing, or any of our tools, please don’t hesitate to reach out. You can contact us anytime at support@worksimpli.com
or by phone at 1-844-898-1076. We’re always happy to help.
Thank you again for your kind words and for choosing PDFSimpli.
Best regards,
PDFSimpli
Because i cancelled it instead of them, even though i cancelled the same day it "renewed"
Hello,
Thank you for sharing your feedback. We’re sorry for the frustration this situation has caused and appreciate the opportunity to clarify.
When a trial or subscription is canceled before the renewal date, the account will not renew. However, if the cancellation is completed after the renewal has already been processed—even on the same day—the system may have already applied the charge automatically. This can understandably feel unexpected.
That said, we certainly want to review your case in detail and help resolve this as fairly and quickly as possible. Please contact our support team at support@worksimpli.com
or call us at 1-844-898-1076, and include your account details so we can investigate the timing of the cancellation and billing.
We value your feedback, as it helps us improve both our communication and overall user experience.
Best regards,
PDFSimpli
My problem was solved with the precious help from Jairo.
Hello,
Thank you for your positive review! We’re very glad to hear that your issue was successfully resolved with the help of Jairo. Providing clear, effective, and timely support is something we strive for, and it’s great to know that your experience reflected that.
If you ever need further assistance or have any questions, please feel free to contact us at support@worksimpli.com
or 1-844-898-1076. We’re always happy to help.
Best regards,
PDFSimpli
I had a problem with my billing and the customer service was super supportive and helpful. Quick, easy solution right after the 3rd message! Perfect customer support! Thank you guys!
Hello,
Thank you for your wonderful review! We are very pleased to hear that our customer service team was able to resolve your billing issue quickly and efficiently. Providing fast, clear, and supportive assistance is a top priority for us, and it is great to know that your experience reflected that.
If you ever need help again or have any questions in the future, please feel free to reach out to us at support@worksimpli.com
or 1-844-898-1076. We’re always here to support you.
Best regards,
PDFSimpli
Juan the support representative assisted me quickly and resolved my issue.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Helped the company I was with find a plan that worked great for them and their needs. I appreciate the professionalism!
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I downloaded the trial & paid $1.95. It did not work for me. So I canceled prior to the charge. But they still charged my card $49.95. I contacted them via chat bot. I explained what happened & they refunded me $45 of the $45.95. Evidently this service is mostly for businesses. The chat bot was very helpful.
Hi there,
Thank you for sharing your feedback. We’re glad to hear our support team was able to assist you promptly and that you found the chat experience helpful.
To clarify, the charge occurred because the subscription was still active at the time of renewal. Our system only renews when a trial hasn’t been canceled beforehand, and all pricing and renewal details are shown clearly during sign-up. That said, we understand how easy it is to overlook a renewal date, and we’re happy our team was able to provide a refund to resolve the situation for you.
If you ever need help in the future or have any additional questions about your account, please feel free to contact us at support@pdfsimpli.com. We're always here to help.
Thank you again for your feedback.
The customer support I received was incredibly helpful and professional. They resolved my problem efficiently.
Hi,
Thank you for sharing your experience! We’re delighted to hear that our customer support team was able to assist you promptly and professionally.
Your feedback is greatly appreciated and encourages us to keep delivering efficient and helpful service. We look forward to supporting you again in the future!
Best regards,
PDF Simpli
The assistance and processing the refund was so quickly.
Hi,
Thank you so much for your 5-star review! We’re thrilled to hear that our team was able to assist you quickly and make the refund process smooth.
Your kind words mean a lot to us and motivate us to continue providing excellent support. We look forward to helping you again whenever you need it!
Best regards,
PDF Simpli
Good experience - the agent - customer support, wonderful and kind!
Hi,
We truly appreciate you taking the time to share your experience with PDFSimpli! It’s wonderful to hear that our team was able to assist you effectively.
Your feedback means a lot to us and motivates our team to keep providing top-notch service. We’re always striving to make your experience even better and your input helps us achieve that.
Thank you again for choosing PDFSimpli. We look forward to assisting you with your future needs!
Warm regards,
PDF Simpli
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Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli and that our agent gave you a great service. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli