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Phastek Reviews Summary
Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.
This summary is generated by AI, based on text from customer reviews
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Followed directiions but 1 cover won't stilck. Also the fog light covers won't go on well as light is beveled out and you can't use the tool they provide in the small space
I had nothing but great experience with Phasteck. All parts I've ordered, have been delivered fast and in perfect shape. Recent purchase was Long tube headers for my 2014 Camaro SS, Stainless Power with cats, fit perfect and very nice quality. Will definitely order more from them!
Ordered many items. Very few issues with ordering or receiving items. Would be great to speak to a person! But orders are well handled and emails handled quickly. Overall I highly recommend them.
I ordered several small parts for my 2011 Camaro SS. They were wonderful and very fast shipping. I will continue to buy from them. 5 Stars
Merci beacoup' de votre patience, à m'envoyé mes petits cadeaux qui sont bien arrivé. A bientôt.
The pro custom headlight covers fit perfectly and you can keep them on even at night! The light shines thru the clear stripes to illuminate the road perfectly! Great product and it makes the Camaro look very in tune with its heritage!
The Chrome ZL 1 wheels w/ 315s on the back and the 245s in front there could not have been a better choice. Giving the car
An entirely different look and stance. The
Quality of the finish is excellent and delivered on time with no issues.
They arrived quick, well packaged and appear as high quality as they did on the website. Getting them installed on my 2014 Camaro SS2 next Monday, can't wait!
I'm very happy with the (product) P13W Plasma LED Bulbs for my 2012 SS-Camaro. They were a great upgrade for the daytime driving lights. PHASTEK was very prompt in addressing a mistake I made in ordering the wrong bulbs initially and upon shipping the bulbs back to PHASTEK they promptly credited me back my funds in the way of store credit, making it very easy for me to go online and purchase the proper LED Plasma bulbs I needed. I would highly recommend this company for all your 5th Generation Camaro needs.
Finally decided to order from Phastek. First time I ever ordered from them and the process was professional and pleasing. Order was packaged very well and shipped quickly and received without damage. Overall a very satisfying experience.
Thank you all at Phastek
Very professional and friendly staff. Good prices. Will do business again for sure.
The lights are awesome and bright, work great, but the tape on the back is terrible, came off after first day of putting them on. Be prepared to use zip ties or other tape!
Factory reproduction Camaro ZL1 wheels look great! They shipped and arrived quickly, well packaged and damage free.
I got the red LED factory bow-tie and it looks great. It is very bright and worth the money I would recommend it to anyone who is trying to make their Camaro stand out from the rest.
Update to the review I made on 2013 1,000 HP axles for Camaro.
In all fairness, not sure if product shipped direct from DSS of from Phasetek. Either way it was a complete catastrophe. Once product went back it had to go through DSS quality inspection, which Phasetek claimed it would take a week to perform and a refund could then be issued assuming it passed QC. I thought "turn about" should be fair play and replied "I was not afforded the option of a quality inspection before payment so you should refund me without immediately. Not so says Phasetek.
In the end they finally conceded to their mistake. Here is their email to me.
Louis,
We have just been updated by DSS about your return. They found that the mistake was on the warehouses end. They send you 2 of the same side instead of the driver and passenger side. We do apoloigze for the mistake.
We can send you the correct item if you are still needing them but DSS is telling us that it will be about 2 weeks before they can ship the kit to you. Or we can issue you a refund, it will take 3-5 business days for the amount to show up in your account. Please let us know and we will process that information for you.
Thank you,
Phastek Performance Customer Support
6830 N. Eldridge Pkwy #102
Houston, TX *******
*******835
Really you actually think I would buy anything from you again?
These look so good. Glad I decided to get them. They take a bit to get but it is well worth it.
Pleasure doing business with you! I'm sure we will be ordering again from you! We were very satisfied with our order! Would highly recommend your company to family and friends!
Thanks again
Anita Joy Long
I am very happy with your sight. Easy to use quick shipping. In about a week I am going to but some lambo doors from them!
It says "no drilling required." After getting it off, I found no hole to run wires. Phastek conveniently doesn't list a phone number. Wanted a restocking fee to return it. I will put my $135 emblem on my lawn mower before I drill a hole in the trunk lid.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members